The Ritz-Carlton, Aruba

Couldn’t ask for a better place to stay! Every single employee had a smile on their face and went out of their way to help. The grounds are beautiful and there is nothing to complain about! The pools are warmer than most, but most are a little on the cold side, your wife/girlfriend will love the temperature. The beach chairs are not the cheap plastic with no cushion, these are sink into the cushion type. We ate at BLT steakhouse and I never thought that I would find a better steak than Ruth Chris but I did. I wanted to go back the next night. The employees truly make this place with their cheerful attitude and attention to detail

Honestly - there is no way this can be considered a 5 star hotel. 5 star hotels excel in service and luxury which this hotel clearly lacks. For example, there is plenty of pool staff but no one is walking around removing used towels or helping to make up guests chairs. The water stations are an embarrassment with cone shaped cups that are impossible to drink from. Housekeeping is inconsistent at best. Overall I think this is a 4 star resort and nothing more.

Wonderful stay for a mini moon! The staff are extremely friendly and accommodating to all your needs. Our friends recommended visiting Jose at the VW bus for the BEST tropical cocktails, and they were not wrong. We are already planning our return trip.

Just finished an incredible stay at the Ritz Carlton for our honeymoon. The grounds are immaculate and the service is world-class. Drinks from Jose at the VW pop up bar are an absolute “can’t miss.” My wife and I are already planning our return trip.

The staff is extremely friendly and polite. BiBi Fazeela Sattaur took care of our room. It was spotless. Bibi does an excellent job. Jose in the VW bus bar makes amazing cocktails. Also, love the food at Cafe Nona. We switched between the pool and the ocean, there was no reason to leave the property. We'll be back!

Beach, beautiful with perfect white sand and warm, calm water. Hotel clean and comfortable and up to RC standards. Just one minor miss, when my wife and I checked in, the agent at the desk acknowledged my Titanium for Life status and asked if we were celebrating anything. We told him, yes we both just retired and were here to celebrate. He said congratulations and that was it. No other recognition. Nothing. In the least at other Marriott and RC properties when they ask and I’ve replied with birthday or wedding anniversary, there is usually something sent to the room to acknowledge the celebration. Sometimes, a handwritten card and a snack platter up to a bottle of champagne and charcuterie platter. This time nothing. I wasn’t looking for anything but why do you ask if you are not going to acknowledge a celebration?

We were treated like royalty the moment we stepped on the property. The staff was amazing and thought of everything. We had an amazing oceanfront room, which was spectacular. My mother wanted to steal the pillows they were so amazing. Housekeeping was so thoughtful, they filled the ice bucket for us without us asking and the room was always ready for us, extra nespresso, etc. The property was amazing. The beach was pristine and the service on the beach was amazing- with towels, water, sun block, floats- we didn't need to bring anything but a book. The pools are on the smaller side and the week we were there was so hot and the beach was so much more refreshing that we didn't spend anytime in the pools. We dined in all the restaurants on site. BLT had the most amazing steak, and I have eaten in many great steak houses. The AM buffet was expansive with lots to choose from and really delicious. We rented a car and drove to different places on the island. The High Rise hotel area was a 3 minute drive. We enjoyed some of the casinos and shopping right there. We did visit other hotels while we were in Aruba- Hyatt, Marriott, Hilton Inn- we were always so happy to go home to the Ritz. The place was magical and the service unparalleled. I don't think we could stay anywhere else on the island now.

The Ritz is truly the premier property on the island. We have been coming to Aruba since 1981 and stayed at the Hyatt, Stellaris and Ritz. When Ritz opened we stayed in 2014 for our 25 yr. anniversary as a treat then went back to Stellaris. We just stayed for our 35 yr anniversary and it was even more wonderful. Age has only made this hotel better, they have fine tuned everything. Property is pristine, beautiful and lush, rooms and lobby clean and fresh, amenities and service is top notch. Everyone at this property is always smiling and happy to help beyond anything you may ask for. It starts with Celia handing you a cool glass of prosseco when you arrive, front desk staff warm and friendly, housekeeping, pool and beach attendants (Joey), beach lunch at Madera, etc. Everything and everyone was top notch. The concierge, Daniela was able to get the best spot for my daughter and her boyfriend dinner on beach, one night we had room service because the view was so incredible we didn't want to leave the suite! We look forward to many more stays here and no longer saving for special occasions. Vacations should be like this. This stay was perfection.

Visited in December last year for a couples trip and we enjoyed our time. The hotel was not exactly what we expected for it being a Ritz Carlton but the staff was lovely and the rooms were clean. It was great to have access to a the beach and not have to fight for a chair. I will say people are up insanely early to reserve a chair (7am) but at least you don't need to pay for a chair like at other hotels in aruba. The hotel bar and staff were amazing and some of the best wait staff in the place. Would definitely come back even though it wasn't exactly the luxury Ritz experience we were expecting.