Hotels Near Chiesa Santa Maria della Pieta' in Palermo

We have loved our stay. The room was very spacious, the location unbeatable and the service was friendly. This hotel is sophisticated, tasteful and wonderfully affordable. Some remarks: on Saturday night the music from the rooftop was loud. Our bathroom toilet was a bit smelly, but not unbearably so. We had drinks on the rooftop, where there was w nice urban vibe.Breakfast was delicious.

I had a tough time giving InCanto an average rating, because it was definitely not average. The good qualities were really great, but the bad qualities were really bad. First the good - The room was large & comfortable, located right in the middle of everything, a few steps away from the famous Four Corners. I loved the breakfast every day delivered right to our room. Lots of great places to eat and drink, and sights to see, just a short walk in every direction. Now the bad - InCanto is difficult to find, since the main entrance, the one with a sign, is inside a private building up on the 2nd floor (or 3rd floor for Americans.) There is no signage on the main streets, and only a tiny sign once you find the otherwise generic door located down an alley. I asked many locals for directions when I was only 1 -2 blocks away, and nobody had ever heard of it. The Four Corners is very close, and very LOUD. Live music starts early in the morning and continues until late at night. Well after midnight, after the music stops, people walk through the streets shouting & kicking beer bottles. It's never quiet, and you easily hear all the noise from inside the room with all the doors & windows closed. The front desk is only staffed in the morning, so when we could not find the place in the afternoon to check in, nobody was there to answer the phone. There's no elevator and no help, so be prepared to carry all of your own luggage up two flights of narrow stairs. We had a misunderstanding regarding our bill. It worked out fine in the end, but we couldn't just go to the front desk to fix it, we had to do everything online, so something that would have normally taken two minutes wind up taking half a day. Our room had a nice wood floor, but there were tiny nails sticking up through the floor. We normally don't wear shoes inside, but after having the nails tear our socks and poke the soles of our feet, we had to keep our shoes on. For me, the negatives outweighed the positives, and I would not stay here again or recommend this place to anyone else.

All very friendly. Vincenzo, Noemi, Giuseppe, Selenia, Cetty, Little Sophia... Veramente, TUTTI! EXCELLENT!!! We have been traveling all around the world, and by far this hotel deserves more Stars than the ones allocated. Really we always look for a good location, and for a hotel with good reviews, regardless of how many Stars Hotels we have to pay for. There were not too many choices in Palermo. This hotel was close to the Train and Bus Stations. We could not find any flights due to the flights cancellations because of Volcan Etna decision to erupt unpredictably, therefore, we arrived at Palermo by bus. This hotel was close to the Bus Station, after so many hours in uncomfortable seats at Marino Bus, (next to a table seats where 4 persons could not stretch their legs in a long journey, from Bari to Palermo, shame on you Marino Bus, you should not sell table tickets in a journey where people need to sleep ,- more than 8 hours travel). Anyway, thank God! we found 55 Aira Hotel, no need to pray so the water does not stay in the sink when brushing your teeth. No need to pray so the toilet flush well. No need to pray so that you end up showering with water covering your feet. If we could give 10 Stars to 55 Aira, we will. 🙂

We stayed at this hotel two separate times during our stay in Sicily in April 2022. It's a lovely hotel. It's right in the middle of so many sights and felt safe. Our rooms were spacious and comfortable with big bathrooms. One of our rooms had a view of the hills and the other was street side. My mom's room had a huge balcony that we spent time on soaking up the sun and the sounds of the city. My main reason for writing this review to highlight the AMAZING care the staff provided to my mom and her friend. They caught COVID and were quarantined to this hotel. I was terrified leaving them in Sicily while I went home but the staff took such good care of them. They knew their room number and would ask how my mom was feeling when she called to order breakfast (which is a great breakfast by the way). They helped coordinate retesting. They reassured my mom and were always available to help. My mom and her friend were living off room service and would rave about how great the food and wine was. One employee in particular, Barbara, went above and beyond. She would stop by to see my mom and help her with whatever she needed, such as going to the supermarket to get medical supplies. They were stuck there over Easter and she even brought my mom a chocolate Easter bunny :) and she brought them flowers too and it really brightened their day. My mom and her friend both said she had such a pleasant personality and made them feel cared about and loved. I truly believe their great service actually helped my mom and her friend recover quicker. It was so reassuring knowing that they were in caring hands. We want to go back as soon as they can and will pick this hotel again. Thank you everyone who works there!

Lovely hotel overlooking a piazza. We booked a room with a balcony which was lovely to sit and watch the world go by. It is centrally located with bakeries, restaurants, shops and history right on your doorstep. Although it is a busy road, as is all the center you cannot hear the traffic in the room. The photographs of the Hotel absolutely do not do it justice at all, it is so much better.

I stayed at this hotel for one week in October 2023. This was my first time in Sicily and my first time in Palermo. I had a very memorable experience indeed! The rooms are very clean and comfortable. They are also very spacious! The hotel is also located in an excellent location close to the Mercato Ballaro and it's just right around the corner from Piazza Politeama. The staff were all very friendly, polite, and helpful. I would definitely stay there again and definitely recommend this hotel to anyone who is thinking of going to Palermo!

The room was okay. The staff was okay. The breakfast wasn’t really good. There wasn’t any kind of fruits, just pastries joghurt and two kind of cold cuts. and streets were really so i wouldn’t go there again. I think if you go to palermo you should go to an apartman or airbnb. We should do that too

Greeted by friendly receptionist on arrival late at night. Check in was quick and easy. Our room was on the 2nd floor, the upper-most floor. The room was spacious and well equipped, with two beds, bedside tables, a large chair, a desk, a fridge, television, but most importantly an air-conditioning unit. Everything was in good working order. The outlet plugs are the strange italian 3-pin ones as opposed to the usual Europe 2-pin model, so not all our adaptors worked. Bathroom was decent and has everything one would expect. The shower is rather on the small side and could do with higher water pressure. More than ample lighting in the room. Our only real complaint of the stay is that every single night (we stayed 5 nights) there was an awful noise and commotion coming from directly below the hotel’s balcony - some kind of odd party going on every night. Unsure if this was related to the hotel itself or not. This noise continued well into 02:00H / 2am. I messaged reception every night that ‘il rumore é troppo forte’ but nothing was ever done. Dinner was absolutely awful - shocking quality at extortionate prices; hardly anything traditionally italian either. Save yourself and go somewhere local or in the city centre. Much better and cheaper elsewhere. Location seems good but public transport in the area is abysmal and should not be relied upon. Taxis are incredibly expensive, especially for tourists. Apart from those issues it was a good stay and would stay again. I just wouldn’t dine in the restaurant ever again, and would probably request a room away from that god-forsaken balcony.