Hotels Near Hakuna Matata Park in Ostuni

The hotel is located in the heart of the villages of Cisternino, in a peripheral area but not isolated about three kilometres from the historic centre. It has large parking spaces, also covered and has developed around the existing pizzeria still today at the service of the structure. Many rooms on three floors provide guests with a pleasant stay in the immense Itria Valley, offering a wonderful view. The hotel's furniture is a bit date but the timeliness of the service, the reception and the accessory services of the structure put this to a negligible level. The staff are very careful to clean and pay attention to the needs of the clients. The pool area is equipped with three baths of different sizes and depths, is wide enough and has the necessary equipment. No animation or entertainment service is provided. Unlike other neighbouring locations, this year in Cisternino is the residence fee (2 euros per person per guest) which is worth paying. Recommended structure for work stops and quiet stays. Cost proportional to the category of the structure. Recommended.

While the property and aesthetic are charming and beautiful, this is a place to visit for an afternoon, but do not waste your money on a stay. It is the definition of “instagram culture” - perfectly curated for gorgeous photos while in reality the service is subpar, the food is bland and the cooking experience is misleading. The latter was the most disappointing. For 55 euro really what you get is a preparation experience, a glass of the house wine and a piece of focaccia. You don’t even prepare the foccacia, instead you simply sprinkle on some garnishes. Understood it takes a long time to make and it’s not possible but say as much in the description of the experience. This is followed by shaping some different types of pasta - just rolling some dough. You don’t get to actually make anything or taste the pasta. Fair that the logistics of doing so would be difficult but price this accordingly - at best worth 25-30 euro. You do not get to taste any actual pasta. You literally just get a piece of bread. The service is also completely lacking. I asked for help with reservations for local restaurants and they were not able to secure any for me. I was told Osteria Piazzette in Ostuni was unavailable all week and when I emailed myself I was able to get a reservation. Their list of recommended restaurants is subpar and catered for tourists. When I shared this feedback at checkout the most they were able to offer was a mediocre cloth apron we wore in the cooking close. For 1800 euro for 4 nights there are far superior places you can stay. Upon arrival, we were already dragging our bag halfway to our room over the gravel when we were asked if we needed help with our bags. For the price paid, this should have been a given. No problem doing so myself if I’m going into a rustic experience with a price that matches. But if you’re claiming to be a luxury hotel, then step up the services to reflect this claim . If you’re a mid range influencer with basic taste - this is the place for you. If you’re a seasoned traveler look elsewhere. The room comfortable enough and the breakfast staff is lovely and a redeeming part of the service.