Hotels Near Poinciana Spanish SDA Church in Osceola County

The resort was ok. However I will never book with trip.com again. I booked for the weekend of 3/18, checkout 3/20. I became very ill and requested my trip be moved to the next weekend, the 25th. They charged me $85, sent me a confirmation email and a check in voucher. I arrived at the resort and was informed I had no reservation. I sat with my family in the car until 10pm when they finally let me pay the 2 days resort fee and the $100 deposit. We got our room and went to bed. The next morning I was told it was fixed , no problem. That afternoon the resort told me I had to pay for my reservation as the payment from trip.com had not been received. I did not have the funds to pay again as I'm on Social Security Disabilty and this was a present for my grandson's 11th birthday. After many calls to trip.com and the front desk they decided to refund my money and I paid the resort when I got home. A totally ruined weekend for my family and I.

I booked a room for 1 night because I never stayed here before, so I don't book more than 1 night when I don't know what they property is like. I knew there was some kind of corruption going on with this place because they have a huge sign that promotes the rates start at $29.95, I know there are no rates this low at this location because I have checked online and with the tool free number, the do not include the resort fee, which is more than the price that they are advertising. This is a scam to start with but I wanted to check it out anyway. I arrived to check in and there was the usual sign on the door that they want people to wear a diaper on their face. I do not wear these things because I am disabled, I have stayed in dozens of hotels in the area and nobody (except the Motel 6) had a problem. In fact asking people to use a medical device in order to use their services is not legal in the USA, a person who asks someone to use a medical device must be qualified to do this (e.g. M.D. etc.) and they must do an individual assessment, and finally even if these are done the medical device can be rejected and they still must provide everyone with equal service. I also have a disability and can not use these things. When I walked in the office immediately the clerk said I needed to wear a diaper on my face, I told her to just your job and check me in, then she immediately told me that she is going to cancel my reservation and that she was calling the police to trespass me, I know the police would not come because this happened to me before but I decided to avoid this hotel and leave because at this point a business that doesn't follow the laws of the country and denies my rights is not a place where I will give my hard earned money to. Avoid this hotel at all cost they are corrupt, they have fraudulent advertising practices and they deny people their rights.

I was pleasantly surprised when I opened the door to our room. White walls, white bed coverings, white furniture, linoleum floors. I can’t say enough about this place. The girl that checked us in was super sweet and helpful. I will stay again.

Excellent hotel!!Big shout out to the General manager Amber Kesely for sorting out a situation with my reservation she is fantastic. I had a wonderful stay at this hotel, the check in was fast and smooth, my room was very clean and the pools and gyms was excellent. Did I mention that free breakfast is a plus and the location cannot be beat. The location in Kissimmee can’t be beat. I will be back!!

First, we paid for a room with a pool view, but when we arrived, we were given a room without a pool view. It took some time (approximately 2 hours) and some convincing, but the manager was able to relocate us to a room with a pool view. When we arrived in the new room, we were pleased with the location and space; however, the furnishings appeared old and not well-maintained; most wooden furniture contained many scratches, the dresser drawers in the bedroom were off the rails and not easily opened, seating on the couch in the living room was impossible, as one almost sank to the floor when attempting to sit on the couch. The overall style and look of the furnishings were just old. It's so sad for a hotel with a great location and upscale reputation.

A simple hotel perfect as a base, a room to crash to after a busy day at the nearby parks.. Literally a few easy minutes to Disney Parks, Celebration, Old Town, international drive or the i4 for Universal, Outlet Malls etc etc... Rooms are spotlessly clean, hot water, massive comfortable beds, evan a small pool area to relax by that didn't feel busy and a basic but filling breakfast... perfect as a crash pad with free.. easy parking. Only thing we'd add is ask for the quiet side if you struggle with road noise we didn't and no issues but some say it's a pain.. loved our stay.