Hotel Kameya

This hotel is part of the HMI group... A very good experience. The staff were friendly and polite, and proactively explained basic services in English. The senior waiters, including those at dinner, were clearly trained and hospitable. Naruko Onsen is different from other places (the charcoal grilling smell is very unique!) At checkout, a waiter proactively arranged a car for me to the JR station... I could have walked myself, but I appreciate his thoughtfulness... Both male waiters were senior staff members... very professional! 👍

The hotel is located on the outskirts of Naruko Onsen. The large bath on the first floor has an open-air bath but is a bit narrow, and the large bath on the sixth floor does not have an open-air bath and is slightly wider. The exterior of the hotel looks old, but the interior is clean and renovated. The hot air heater is strong and the bedding is light and warm, so I slept warmly even in the middle of winter. However, there is no humidifier and the refrigerator is old and very loud.

It was good value for money. The food could have been a little cleaner and more refined. Overall, it was good.

本來看照片不敢定、線下去看了房間才定的。最值得贊歎的是服務人員的熱情，感受到日本人的温暖。老牌温泉酒店的模式，水質超過周圍幾家店。雖然老，但房間找得到太陽，房間也挺乾淨的。和一羣老先生老太太同時開始吃晚飯也是很有意思的體驗。該酒店隸屬於某銀髮折扣集團，老年人7折、所以年輕客人佔比很小。總體物超所值

酒店非常不錯，各方面服務都細緻周到，適合入住

温泉がとても良かったです。料理は食材も味付けも食べやすく、美味しかったです。

隣の部屋のアラームが何回も鳴ってうるさかった。

渋滞もなくスムーズに到着。静かでリラックスできる空間です。