Hotels Near OSAKA GARDEN CITY in Osaka

Context & Disclaimer: I'm a very objective travel reviewer as someone who has a fair share of business and leisure stays. I leave reviews to help hotels improve their standards and also to help my fellow travellers make the best travel decisions for themselves. I've stayed at luxury to mid-range properties around the world including recent stays at the Prince Gallery Tokyo, Ritz-Carlton Tokyo, Ritz-Carlton Toronto, JW Marriott Hong Kong. This review also follows a recent stay at the Prince Gallery Tokyo where the standards were exceptionally high. I haven't reviewed them yet but will do so shortly. Japan is known for its warm hospitality and careful attention to detail. At high-end hotels, they go over the top particularly to make your experience a unique one, so when you're paying $700+/night for the Ritz you expect high standards. Especially when every luxury hotelier in Tokyo has said the RC Osaka was just recently awarded its 5* My guest journey starts off rocky and torpedoes downhill. Check-In 1 - it's been raining in Osaka all day and we walked into the hotel from the outside. No one to greet us or take our luggage. Not a single person to be found. 2 - I'm soaking wet and struggling to find the check-in lobby. I must've seen 3 staff members look at me and not offer help or ask if I need any assistance. 3 - I finally find the check-in lobby where it's a giant zoo and RC staff directing traffic like its 5pm at Shibuya crossing. An absolute loud mess. I'm still soaking wet with my glasses and both pieces of luggage, and a staff member asks me if I'm checking in or checking out. What??? 0 attention to detail right there. Anyway, she directs me to wait in line. 4 - At the RC Tokyo & Prince Gallery Tokyo and any luxury hotel that operates like one (e.g., Four Seasons), takes your luggage and ask for your name. By the time you make it to check-in, they greet you by name and help you get settled in. If you book a room on the club floor, they ask if you'd like to check-in there privately. Yes I booked a Club Room, and so I waited about 10 minutes dripping wet before asking someone if I could please check-in via the Club Lounge. 5 - We're making our way to the Club Lounge, with the attendant dragging our luggage along the way which makes lots of noise. 6 - Finally check-in with no problems. The Room 7 - I understand that this is a Victorian-style property and some of the room and structure might be dated. But I can't believe that the bathtub is something from a Residence Inn or Courtyard Marriott. The shower is equally not up to par with the RC brand. 8 - Toiletries. I'm not sure if this is RC making a push for sustainability, but soap, shampoo, and conditioner are given to guests in large bottle format, again like at a Residence Inn or Courtyard Marriott, instead of small individual bottles. Not a big deal, but just not up to par with other luxury hotels or RC standards across Japan. What if someone spit in there? Back to the lounge

Great location close to the JR station and many subway lines. Short walk to Umeda entertainment district. The rooms are small but clean with everything that you need. My roon also got pitch black once i closed the doors covering the window so i was able to sleep like a baby. The coolest part of the hotel for me was the old school elevators with the smooth floor indicator.

The location of the hotel is decent. It's a long walk from Osaka Station. There is a convenience store on the first floor of the hotel, and nearby restaurants such as Matsuya, Yoshinoya and Kame King are open until late at night. The room is very clean and the room size is okay, but the writing desk takes up a lot of space. There is a lot of space, and when you check in with children, you are given extra towels and slippers for children.

Location, facility, hospitality, food and etc everything was so perfect! Especially a man named Don from the bell desk, he was so kind. He carried my luggage to the bus stop and helped me with purchasing bus tickets to the airport. I would definitely visit Hilton if I have a chance to visit Osaka again.

Conclusion I will never stay at ANA Crowne Plaza Osaka again. The room was the smallest I have ever been at and part of the window was blocked by a wall outside the room. The check in and check out was chaos with a huge queue. The hotel is outdated too. The only positive thing regarding this hotel is the club lounge. Review I arrived with the Shinkassen at Osaka station and the hotel is in walking distance from station. The train station is huge, and I was difficult to find the right exit. The hotel is located in a business area, but there are a lot of restaurants, bars and shops in the neighborhood. Not the right area, if you are a turist. I arrived at 2 pm, where I could not get me room even I am an IHG diamond member. Came back after a couple of hours, where there was a huge queue. Check-in took between 45-60 min. It was the same situation, when I should check out. It is not possible to check out in the IHG app. Even I have the highest status in the IHG program, I got the smallest room in the hotel. It was not possible to open my suitcase in the room - i don’t want it on the bed. The window was partly blocked by wall outside the window. The room is very outdated. I had access to the club lounge, where I had a couple of drinks during the evening and breakfast in the morning. The lounges was ok but it was busy.

My husband and I opted for an overnight stay at this hotel due to its convenient proximity to the American Embassy, where we had a visa interview scheduled for the next day. As a practical and well-equipped business hotel, it offered all the essential amenities. The staff displayed exceptional kindness and patience, with fluent English spoken by at least the check-in personnel. One highlight worth mentioning is the delightful breakfast experience. For the breakfast menu, one could choose to have a Japanese and Western style. 😄

We got a great deal with Trip and stayed on the Club floor for 2 nights. The hotel entrance was a bit hard to find when you are walking through the mall. Checked in at the Club floor and it was very efficient. Room was very spacious and very clean. Club floor experience was excellent with breakfast, afternoon tea and evening cocktails. We had particularly good experience with the afternoon cocktails as they made lots of different ones for us that was not the standard menu.

My wife and I each had a room as we were traveling with friends. As Diamond, one of the rooms was upgraded to a huge suite, and the other to a castle view. The front desk and lounge staff were both extremely helpful. Every request was attended to promptly and with a positive attitude. Hotel is easy walking distance from a subway line. The lounge offerings are good, and the views up there are great. We loved hanging out there after our day as it was quite hot outside. Would definitely stay again as it is a good value.

Good location, just less than 10min walk away from the main street of shinsaibashi. Affordable hotel breakfast and there is free drinks everyday that can refill

We stayed at Hotel Taiyo, I do see a lot of people posting positive reviews for Hotel Toyo here, that is a diffrent hotel and definitely not this one. The hotel is outdated, run down and in desperate need of renovation. The tile are old, worn and look like they have never been properly cleaned or waxed. The furniture is shabby and uncomfortable the bed springs where so prominent it left my hips and ankles aching. Our first night we went out and bought ourselves pillows as the ones here are unusable. There was also only one plug in the room so we had to spend even more for a power bar. The whole place was filthy with dirt and dust visible in every corner. The towels were dirty, and the bathroom was again unclean and permanently smelled of piss our whole stay. The amount of dust in the vents were slightly alarming from a safety standpoint. We also had major issues with internet 90% of the time. If you need internet for work you are SOL. The staff was professional and friendly, and the overall customer service was the only redeeming quality The location was great close the the main line station and the JR line. Overall, the hotel fell way below expectations and was a terrible experience that I would not recommend to anyone