Hotels Near genten in Osaka
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Umeda | 0.05km from genten
A stay at Hilton Osaka places you in the heart of Osaka, within a 10-minute drive of Kyocera Dome Osaka and Nipponbashi. This 5-star hotel is 4.1 mi (6.7 km) from Osaka Castle and 4.7 mi (7.6 km) from Universal Studios Japan.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a 24-hour health club, an indoor pool, and a sauna. Additional features at this hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands.
Enjoy Japanese cuisine at Kawaume, one of the hotel's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired Internet access, limo/town car service, and express check-in. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Make yourself at home in one of the 562 guestrooms featuring refrigerators and minibars. LCD televisions with satellite programming are provided for your entertainment, with wired and wireless Internet access available for a surcharge. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include laptop-compatible safes and complimentary newspapers, and housekeeping is provided daily.
GGuest User 2023.09.29
Location, facility, hospitality, food and etc everything was so perfect!
Especially a man named Don from the bell desk, he was so kind. He carried my luggage to the bus stop and helped me with purchasing bus tickets to the airport.
I would definitely visit Hilton if I have a chance to visit Osaka again.
Excellent
423 review
4.4/5
Price from
CAD 365
per night
Osaka Station/Umeda/Yodoyabashi/Hommachi | 0.29km from genten
A stay at Hotel Mystays Premier Dojima places you in the heart of Osaka, within a 10-minute drive of Kyocera Dome Osaka and Nipponbashi. This boutique hotel is 2.9 mi (4.7 km) from Osaka-jō Hall and 3.5 mi (5.6 km) from Osaka Castle.
Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.
You can enjoy a meal at the restaurant serving the guests of Hotel Mystays Premier Dojima, or stop in at the grocery/convenience store. Cooked-to-order breakfasts are available daily from 7 AM to 9:30 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk.
Make yourself at home in one of the 141 air-conditioned rooms featuring refrigerators and flat-screen televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets.
GGuest User 2023.10.02
The location of the hotel is decent. It's a long walk from Osaka Station. There is a convenience store on the first floor of the hotel, and nearby restaurants such as Matsuya, Yoshinoya and Kame King are open until late at night. The room is very clean and the room size is okay, but the writing desk takes up a lot of space. There is a lot of space, and when you check in with children, you are given extra towels and slippers for children.
Very Good
129 review
4.1/5
Price from
CAD 94
per night
Umeda | 0.33km from genten
In the heart of Osaka, Hotel Monterey Osaka is within a 5-minute drive of Umeda Sky Building and Osaka Science Museum. This hotel is 2.7 mi (4.3 km) from Dotonbori Glico Sign and 4.1 mi (6.6 km) from Osaka Castle.
Make use of convenient amenities such as complimentary wireless Internet access, wedding services, and a vending machine.
Satisfy your appetite with French cuisine at ESCALE, one of the hotel's 2 restaurants. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired Internet access, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 194 individually decorated guestrooms, featuring refrigerators and flat-screen televisions. Complimentary wired and wireless Internet access keeps you connected, and digital programming provides entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and bidets. Conveniences include phones, as well as desks and electric kettles.
GGuest User 2023.07.17
Great location close to the JR station and many subway lines. Short walk to Umeda entertainment district. The rooms are small but clean with everything that you need. My roon also got pitch black once i closed the doors covering the window so i was able to sleep like a baby. The coolest part of the hotel for me was the old school elevators with the smooth floor indicator.
Excellent
282 review
4.4/5
Price from
CAD 84
per night
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Osaka Station/Umeda/Yodoyabashi/Hommachi | 0.54km from genten
With a stay at ANA Crowne Plaza Osaka, an IHG Hotel, you'll be centrally located in Osaka, within a 5-minute drive of Dotonbori and Nipponbashi. This 4.5-star hotel is 3.4 mi (5.5 km) from Kyocera Dome Osaka and 4.9 mi (7.9 km) from Universal Studios Japan.
Take advantage of recreational opportunities offered, including an indoor pool, a sauna, and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands. Guests can get around on the complimentary shuttle, which operates within 2.00 km.
Enjoy international cuisine at Cafe in the park, one of the hotel's 6 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired Internet access, a business center, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 473 air-conditioned rooms featuring refrigerators and minibars. Your bed comes with down comforters and premium bedding. Wired and wireless Internet access is complimentary, and flat-screen televisions with satellite programming provide entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
GGuest User 2023.04.30
Conclusion I will never stay at ANA Crowne Plaza Osaka again. The room was the smallest I have ever been at and part of the window was blocked by a wall outside the room. The check in and check out was chaos with a huge queue. The hotel is outdated too. The only positive thing regarding this hotel is the club lounge. Review I arrived with the Shinkassen at Osaka station and the hotel is in walking distance from station. The train station is huge, and I was difficult to find the right exit. The hotel is located in a business area, but there are a lot of restaurants, bars and shops in the neighborhood. Not the right area, if you are a turist. I arrived at 2 pm, where I could not get me room even I am an IHG diamond member. Came back after a couple of hours, where there was a huge queue. Check-in took between 45-60 min. It was the same situation, when I should check out. It is not possible to check out in the IHG app. Even I have the highest status in the IHG program, I got the smallest room in the hotel. It was not possible to open my suitcase in the room - i don’t want it on the bed. The window was partly blocked by wall outside the window. The room is very outdated. I had access to the club lounge, where I had a couple of drinks during the evening and breakfast in the morning. The lounges was ok but it was busy.
Excellent
100 review
4.3/5
Price from
CAD 160
per night
Umeda | 0.73km from genten
With a stay at InterContinental Osaka, an IHG Hotel in Osaka (Kita), you'll be within a 5-minute drive of Umeda Sky Building and Dotonbori Glico Sign. This 5-star hotel is 4.1 mi (6.7 km) from Kuromon Ichiba Market and 4.3 mi (6.9 km) from Osaka Castle.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as an indoor pool, a sauna, and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands.
Enjoy French cuisine at Pierre, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired Internet access, limo/town car service. Hold your event with luxury Japanese style at Osaka.This hotel has facilities measuring 667 square feet (62 square meters), including conference space. A roundtrip airport shuttle is provided for a surcharge at scheduled times, and self parking (subject to charges) is available onsite.
Make yourself at home in one of the 272 guestrooms featuring minibars and espresso makers. Your pillowtop bed comes with down comforters and premium bedding. Wired and wireless Internet access is complimentary, while 42-inch flat-screen televisions with satellite programming provide entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.
GGuest User 2024.05.26
We got a great deal with Trip and stayed on the Club floor for 2 nights. The hotel entrance was a bit hard to find when you are walking through the mall. Checked in at the Club floor and it was very efficient. Room was very spacious and very clean. Club floor experience was excellent with breakfast, afternoon tea and evening cocktails. We had particularly good experience with the afternoon cocktails as they made lots of different ones for us that was not the standard menu.
Outstanding
562 review
4.7/5
Price from
CAD 547
per night
Osaka Station/Umeda/Yodoyabashi/Hommachi | 0.9km from genten
In the heart of Osaka, RIHGA Place Higobashi is within a 5-minute drive of Kuromon Ichiba Market and Nipponbashi. This hotel is 2.4 mi (3.9 km) from Kyocera Dome Osaka and 2.4 mi (3.9 km) from Osaka-jō Hall.
Make use of convenient amenities, which include complimentary wireless Internet access and a vending machine.
At RIHGA Place Higobashi, enjoy a satisfying meal at the restaurant. Buffet breakfasts are available daily from 7 AM to 9:30 AM for a fee.
Featured amenities include complimentary wired Internet access, dry cleaning/laundry services, and a 24-hour front desk.
Make yourself at home in one of the 340 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wired and wireless Internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with shower/tub combinations feature bidets and hair dryers. Conveniences include phones, as well as desks and blackout drapes/curtains.
Starting from December 1, 2023, the hotel entrance will be locked from 1:00 a.m. to 6:00 a.m. If you come to check in within the above hours, please let us know on the intercom at the entrance. The front desk staff will assist you.
AAaron Chow 123 2023.12.10
Location is bit far from Osaka station, which the osaka station is one of the main shopping areas, also most of the popular restaurants are located in the Osaka station instead, thus the location of the hotel is quite far from that. The room is small, not able to open two luggages at the same time in the room, but the service and facilities are good.
Excellent
965 review
4.4/5
Price from
CAD 62
per night
Osaka Station/Umeda/Yodoyabashi/Hommachi | 0.92km from genten
With a stay at Hotel Wing International Select Osaka Umeda, you'll be centrally located in Osaka, within a 5-minute drive of Orix Theater and Kuromon Ichiba Market. This hotel is 3.3 mi (5.3 km) from Dotonbori and 4 mi (6.5 km) from Kyocera Dome Osaka.Make use of convenient amenities, which include complimentary wireless Internet access and a vending machine. Getting to nearby attractions is a breeze with the area shuttle (surcharge).Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.Featured amenities include complimentary wired internet access, a 24-hour front desk, and luggage storage.Make yourself at home in one of the 138 individually decorated guestrooms, featuring refrigerators and flat-screen televisions. Complimentary wired and wireless Internet access keeps you connected, and pay movies provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets.
AAnonymous User 2022.11.04
A little out of the way from the large and confusing main stations, but everything was satisfactory and the bath was of a good size
Breakfast was good and the drinks offered was nice with freedom to takeout some coffee and bread back to the room
UCC capsules and coffee machine in the room was a nice additional touch
Excellent
313 review
4.3/5
Price from
CAD 66
per night
Osaka Station/Umeda/Yodoyabashi/Hommachi | 2.57km from genten
Located in Osaka (Minami), The OneFive Osaka Sakaisuji is within a 10-minute walk of Shinsaibashi-suji and Amerikamura. This hotel is 0.6 mi (1 km) from Orix Theater and 0.7 mi (1.1 km) from Dotonbori.
Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.
Featured amenities include a 24-hour front desk, laundry facilities, and an elevator.
Stay in one of 130 guestrooms featuring LCD televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and electric kettles.
LLai Wai Kwok 2024.03.26
I really love this hotel due hotel room rate is so reasonable n cheap, much better than other hostel or nearby hotel. Quite close to the shopping area 心齋橋, not too far away from Namba station.
Room is not very big, but quite comfortable, clean and tidy
Very Good
602 review
4.1/5
Price from
CAD 47
per night
Shinsaibashi/Namba/Yotsubashi | 3.27km from genten
With a stay at Shinsaibashi Grand Hotel Osaka in Osaka (Minami), you'll be within a 5-minute drive of Nipponbashi and Tsutenkaku Tower. This hotel is 2.1 mi (3.4 km) from Kyocera Dome Osaka and 2.2 mi (3.5 km) from Spa World.
Take in the views from a garden and make use of amenities such as complimentary wireless Internet access and a television in a common area.
Grab a bite to eat at one of the hotel's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, complimentary newspapers in the lobby, and a 24-hour front desk.
Make yourself at home in one of the 159 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless Internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include phones, as well as desks and complimentary bottled water.
MMegan Kai Lin 2024.05.10
Good location, just less than 10min walk away from the main street of shinsaibashi. Affordable hotel breakfast and there is free drinks everyday that can refill
Excellent
2365 review
4.4/5
Price from
CAD 75
per night
Shinsekai | 5.63km from genten
With a stay at Spa World in Osaka (Naniwa), you'll be steps from Spa World and 8 minutes by foot from Tsutenkaku Tower. This family-friendly hotel is 0.6 mi (1 km) from Nipponbashi and 3.1 mi (4.9 km) from Kyocera Dome Osaka.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including hot springs, a water park, and an indoor pool. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and a hair salon.
Satisfy your appetite with Japanese cuisine at フードパーク, one of the hotel's 8 restaurants.
Featured amenities include laundry facilities, microwave in a common area, and a vending machine. Self parking (subject to charges) is available onsite.
Stay in one of 125 guestrooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have bidets and toothbrushes and toothpaste.
HHalsansan 2020.03.11
I stayed at this hotel because Aikata participated in the Osaka marathon. There is a deep shop around the hotel that can eat cheap and delicious things. If you use the hotel, you can enter and exit the hotel after checking in. The hotel has a different entrance and exit from the facility user, but you have to take off your shoes. Take your shoes to geta box and store them and walk barefoot in the hotel. Is the room simple and business hotel? However, the bed comfort was the best. There was also UB, but there was a large hot spring facility, so I didn't use the bus in the room. I was booked for one night, but this city was too fun to stay for another night. I negotiated and luckily I had a vacancy, so I ended up staying overnight.
Excellent
168 review
4.4/5
Price from
CAD 72
per night
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Select dates to view pricesLatest Reviews for Osaka hotels
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Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
4.6/5
Outstanding
茉茉莉妃The hotel is less than 5 minutes walking distance to the gate of Universal Studio Japan. You can spot it once stepping out of the train station. There was a baggage room for guests before and after checking in/out of the hotel to store their shopping loot and luggage. It is very considerate for guests who are visiting the USJ for 2 consecutive and/or too tired after playing one whole day in it. There is also a bathtub in our room which we can have a hot bath/foot bath after walking around the park (or even standing queueing up for hours). Their front desk staff can communicate in English and Chinese. Very grateful for it!
4.5/5
Excellent
GGusThis location is truly unbeatable. The hotel not only offers exceptional access to the park but also to a variety of restaurants and convenience stores in the vicinity. Staying at this hotel provides a perfect blend of convenience and accessibility, allowing guests to easily explore the surrounding area and enjoy all it has to offer. The proximity to the park and other amenities enhances the overall experience and makes it a top choice for travelers looking for a well-situated accommodation option. The strategic location of the hotel adds immense value to the stay, ensuring that guests have everything they need right at their fingertips..
4.5/5
Excellent
AAirPerfect hotel for young people! Very vibrant, with a bar upstairs, a free 24-hour drink area on the 2nd floor, and a chill space on the first floor! Overall, it was a great place to stay, very close to different train lines.
We opted for no cleaning service and received free vouchers to use at the hotel! We used them for breakfast.
They provide free beer at certain time as well!
The best thing to mention is the pajamas. They were so comfortable that I wanted to purchase a pair, but they were sold out!
THE LIVELY OSAKA HONMACHI
Osaka Station/Umeda/Yodoyabashi/Hommachi, Osaka
Price per night from: CAD 102
4.5/5
Excellent
Hhylai12We stayed in this hotel for two nights because of its location - it's right next to the JR Bentencho station and it took only 10 mins to go to USJ, where we joined their countdown party on the New Year's eve. The room was spacious compared to those located in the city centre (e.g. Umeda, Shinsaibashi). It was a good deal to stay in such a big room with this price. It was also clean and quiet, despite its proximity to the train station. Going to the city centre is also easy - you could take local metro to Dohton Bori in 15 mins. The train getting to the Kansai airport also stopped at Bentencho, so you don't have to worry about going to the airport neither! The price comes with breakfast, but we hadn't got a chance to try it. There was also a 7-11 next to the entrance of the hotel - very convenient. There are a number of hotels close to USJ but they are always expensive. I'd recommend this to those who are looking for something economical, while you don't have to sacrifice quality / convenience.
4.4/5
Excellent
เเขี้ยวกุดThe breakfast room is clean and delicious meal
New hotel the lobby is on the second floor
Besides the yodobauashi subway station the lift exit is opposite the hotel and the inter junction with nipponbashi stations around 5 minute,
The underground pathway of subway station have Starbucks ( open until 22.00pm) the beside hotel have McDonald’s, Eion mart open 24 hour
It is comfortable to travelling in Osaka because the yodobayashi station in 1 next station to namba station and Shinsaibashi sta too . We can walk to Shinsaibashi shopping street
Via Inn Prime Shinsaibashi Yotsubashi
Osaka Station/Umeda/Yodoyabashi/Hommachi, Osaka
Price per night from: CAD 89
4.4/5
Excellent
DDeznadEmbarking on my Japanese adventure, I sought out a lodging experience that echoed the essence of traditional ryokans. Nono Hotel, highly touted by local friends, effortlessly captured the spirit of tranquility and authenticity.
Traveling by train: Alight at Kintetsu-Nippombashi station. It's a 2 minutes walk to the hotel (Exit 6), Take an escalator up to Lift C to avoid carrying your luggage up or down the stairs.
Upon check-in, the ryokan ambiance envelops guests, with tatami-clad floors inviting a serene journey. Attentive staff meticulously tend to luggage wheels, while shoe deposit lockers ensure a seamless transition to the footwear-free zone beyond.
Venturing barefoot through the hotel, clad in provided lounge wear and socks, epitomizes relaxation. While rooms exude cleanliness, minor dustiness and bath floor stains slightly mar the pristine aesthetic. TV amenities lack modern streaming options but offer ***** films accessible via reception.
The onsen experience, though compact, unveils a gem in the outdoor bath. Stone-lined pools, adorned with twinkling fairy lights, evoke celestial serenity. Complimentary skincare essentials and body towels accentuate the indulgent ritual. They have limited hair dryers, so you might want to time your exit or use the one in your room.
After your steamy bath, or suana session, you can grab a free prebiotic drinks between 5-10am, or free ice cream between 3pm-1am. It's located right outside of the public bath.
And for those who are shy to bare fully in the public bath, you can enjoy showering in your room. All the amenities is also available there (except the free prebiotics and ice cream).
Breakfast is not provided in the room package, but they do serve hot coffee on level 1 everyday between 6-11am. If you would like to cook your instant noodles, hot water is also on level 1, you can enjoy your food in the restuarant, at the lobby or in your room.
My stay at Osaka could not get better when I found out they serve free-flow yonakisoba every night for supper between 9:30-11pm. The ramen slaps and it comes with a drink buffet too!
Nono Hotel transcends mere accommodation, offering a holistic sanctuary for the weary traveler. With outlets all over Japan, I highly recommend staying here for a couple nights to really pamper yourself.
Onyado Nono Namba Natural Hot Spring
Shinsaibashi/Namba/Yotsubashi, Osaka
Price per night from: CAD 179
4.3/5
Excellent
JJeryl STo be honest, holiday inn has been quite disappointing these few years.
This was my least favourite hotel amongst the ones I’ve stayed at in Japan.
Service was good and they allowed us to check in earlier as the rooms were ready.
But the rooms were really a tight squeeze, charging points were not in very accessible locations, lights were super dark and bad for getting ready, water kept getting clogged in the bathtub coz the flow was so slow….
But the good thing is that it’s in a very good location as many places were within walking distance. Though this can be a bad point as well if you’re staying on the lower floors as it can get quite noisy if you’re facing the streets.
Which is what happened for my other room.
4.3/5
Excellent
SScott KleinRoom is abit dark. Good with washing machine and dryer.
Location is great, family Mart and 7-11 nearby. Walking distance to metro station. Shopping mall just nearby with many food and stalls.
4.2/5
Very Good
GGuest User[ENG]: I've never had such a ridiculous experience at a hotel in any country I've been to. On my final night, I returned to the hotel at around 9:30pm to drop off some things without any problem, but when I returned again about two hours later, I couldn't get into my room. After trying to enter the password several times, I went to the lobby but there was nobody at reception. Instead, there was a sign with three accounts (LINE, WhatsApp and Wechat) and a local phone number. My partner and I added two of these accounts and tried to call and message but nobody picked up or replied. I also knocked on the door to the offices but nobody replied there either. After attempting for quite a while, we finally paid for an account to call international numbers and dialed the Japanese number. The person who picked up said she was not on duty that night and that she would contact the person on shift. A bit later, that person came down in pyjamas and slippers. When I enquired why he hadn't responded to our messages and calls, he said that he was in the shower and ”why didn't [I] call the local number”. I explained the situation to him and he said he would help us after he helped a couple who was checking in (who had just arrived). This took an additional ten minutes in which we were just waiting in the hallway in front of our room with three bags. When he finally arrived, he gave lots of excuses as to why the password might have been changed, but offered zero solutions. He even asked me if I wanted to know the new password since I would be ”checking out the following morning anyway”. This unprofessional attitude completely ruined the entire experience on an otherwise lovely holiday and I write this review in four languages in the hope that nobody else has to fall victim to the same experience.
[中文]: 我這輩子住過這麼多飯店從來沒有經歷過比住這家飯店更荒謬的事情。最後一晚9:30左右回飯店把東西卸下來出去逛逛都沒問題。 大約兩個小時後回來居然房門打不開。密碼重複試了好幾次都沒辦法開門, 只好到一樓櫃檯去詢問居卻發現沒有人, 只有一個牌子上留了三個通訊軟體的帳號以及一個日本的電話號碼。我試圖透過 LINE 跟微信傳訊息以及打電話但都沒人回應。試了好幾次只好自己存錢買網路卡打國際電話給飯店的電話號碼。接電話的那位說今天不是他輪班 他會試著幫我聯絡當班的同事。過了一陣子有一位人穿著睡衣跟拖鞋的人下樓。當我問他為何沒有回覆我們通訊軟體上的聯絡時 他說他「在洗澡」還反問我「為什麼不直接打日本的電話號碼」。 我把事情的始末解釋給他聽之後他說他會先幫後來進來的一對客人check-in再協助我們解開門鎖。這又擔誤了10分鐘 讓我們在房門外的走廊上跟著三大袋的戰利品等待。他終於來解鎖的時候給了很多藉口說不知道為何密碼會被改 但卻一個解決方案都沒有提。打開門後還甚至還問我有沒有需要把新的密碼記下來，「反正隔天早上就要退房了」。如此不專業的服務態度真的讓我大吃一驚，也讓我美好的旅途劃下了一個非常傻眼的句點。我用四國語言寫下我的經驗 希望以後再也沒有人跟我一樣半夜被鎖在自己房門外 還要被反問一堆令人費解的問題。
[日本語]: 今生でこんな呆れる経験が本当に初めてです。 21:30に荷物をちょっと下ろしてまた夜食を食べに出かけた時問題なかったのですが、約2時間後に戻ってきてドアを開けることができませんでした。 何度かもう一度試してみましたが、まだできなくて1階に降りてカウンターに人がいなかったんですよ。 代わりにモバイルメッセンジャー3つと日本現地の電話番号がありました。 メッセンジャーを通じてメッセージも送ったし、電話もしてみたけど返事がなかったです。 仕方ない、お金を払って国際電話で連絡したので、電話に出た方がその日に働かないから同僚に連絡してみると言いました。 しばらくしてパジャマとスリッパを履いた人がついに降りてきました。 どうして連絡が取れなかったのかと聞いたら、自分がシャワー中だと、なぜ現地の電話番号に連絡をしなかったのかと言われました。 状況をちょっと説明していた時、お客さんがいっらしゃってきたので、そのお客さんが先に案内して私たちを助けると言いましたね。 それでまた廊下で約10分ほど待ちました。 また上がってきた時に言い訳をたくさんして、解決方法が一つもなかったですね。 さらに新しいパスワードが必要なのか、”どうせ明日チェックアウトするんじゃないか”と言われました。 こんなとんでもない経験が本当に最悪なので、私の経験を4ヶ国語を通じて共有したいんです。 同じ経験がないことを祈りますね。
[한국어]: 이번 생에 이런 어이가 없는 경험이 진짜 처음이에요. 밤 9:30에 짐을 잠깐 내려놓고 다시 야식을 먹으러 나갔을 때 문제가 없었는데, 한 2시간 후에 돌아왔다가 문을 열 수가 없었어요. 몇번을 다시 시도해봤는데 아직도 안되서 1층에 내려갔다가 카운터에 사람이 없더라고요. 대신에 모바일 메신저 계정 3개과 일본 현지 전화번호가 있었어요. 메신저를 통해서 메세지도 보냈고, 전화도 해봤는데 답장이 없었어요. 어쩔수 가 없어서 돈을 내고 국제 전화로 연락했으니, 전화를 받으신 분이 그날에 당직이 않는다, 당직한 사람이 연락해보겠다고 하셨어요. 좀 후에 파자마랑 슬리퍼 신은 사람이 드디어 내려왔어요. 왜 연락이 안 받았냐 물어봤더니 자기가 샤워중이라고, 왜 현지 전화번호로 연락을 안 했냐 그랬어요. 상황을 좀 설명하고 있었을 때, 손님이 돌아왔으니, 그 손님이 먼저 안내 드리고 저희를 도와주겠다고 했네요. 그래서 다시 복도에 한 10분 정도 기다렸어요. 다시 올라왔을 때 핑계를 엄청 많이 치고, 해결 방법이 하나도 안 했네요. 심지어 새로운 비번이 필요하냐, ”어차피 내일 체크아웃할거아냐”라고 그랬어요. 이런 말도 안되는 경험이 진짜 최악이라 제 경험을 4개 국어를 통해 좀 공유 드리고 싶습니다. 저랑 같은 경험이 없으시길 바라네요.
4.1/5
Very Good
HHktphongThe hotel as a whole needs to be clean as well, because you live on a higher floor and have a good view. The location of the hotel is also very convenient. It is also convenient to go to Kuromon Market and Dotonbori. There is also a railway station nearby.
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