Hotels Near Roots of Knowledge at Utah Valley University in Orem

Very nice stay at Hampton Inn in Orem Utah. Friendly and helpful staff especially Ashley went the extra mile to be helpful. Great location, we enjoyed the new Thai restaurant a block away, the golden coral is also good. We enjoyed the nice clean room, breakfast area and work out room.

Good location, very close to Utah Lake. The rooms are clean and tidy, especially in the rooms facing the snowy mountains. There are several snow-capped mountains and the scenery is very good. Breakfast is quite rich.

The good: First impressions with the elevator and hallways are not the best, but the room was very good, clean and comfortable. Rooms appear to have been somewhat recently updated. Staff mostly friendly and helpful. Very quiet, we heard no noise in our room the entire stay. The bad: Breakfast. Apparently it is stocked once at whatever time they begin and completely ignored thereafter. First come, first served about sums it up - if you get there later there is likely to be almost nothing. This happened to us twice in the four mornings, and one of those we weren't even that late! The ugly: As previously stated, the halls and elevators could use some work. The first night there we saw some shady types around, but no after that (other than van campers/livers in the adjoining parking lot). Rooms have many outlets but few USB ports - for 2022 that could be better.

民宿交通便利，離超市飯店都不遠，房間設施完備，乾淨整潔，這次夏季遊定酒店都選評分較高的酒店，果然很實用，性價比確實不錯。

It's a very pleasant homestay with super cost-effective. The main reason is that the city environment of Provo is very good. Behind the house is a big mountain with some snow, and the scenery is very good; I searched for a long time when I first arrived, and suddenly found that the landlord had written a big house number, but unfortunately I didn’t see it. Many people spent a long time there. I booked a 3-person room with a separate bathroom. It is on the second floor and you need to carry your luggage upstairs. The kitchen is fully equipped, including a refrigerator, induction cooker, and oven; the landlord also provides some simple breakfasts, and it is too early to eat. . . When you arrive, you need to call the landlord, and then he will tell you which room to stay in and the password to enter the door. There is a big safeway supermarket and panda express 2 kilometers around, which is very convenient

The unexpected surprise of this hotel, the large room facilities are very good, and we upgraded the suite, which is very good feeling. Outside the window is the snowy mountain, so close. The traffic is also very convenient, close to the Salt Lake City Expressway.

I reserved a single king with a sitting area a month before the trip. When I checked in was told they were sold out and they had upgraded me, but unfortunately that was a lie as they gave me a double queen room. On top of that, the rRoom was outdated compared to the rooms my two coworkers were provided. The worst part, however, was that the toilet wouldn't flush. Seriously. The toilet was broken. So, I called the front desk only to have the phone ring almost 30 minutes with no answer. Finally went downstairs to find a woman at the front desk with the phone ringing from someone else. I asked her why she wasn't answering the phone, only to be told she was ”busy” and couldn't answer the phone? Um. Ok. I moved on and explained about the toilet and was told that 1) no one could assist that night, would have plumber come tomorrow and that 2) they were sold out and had no other room to move me to. Thankfully I was able to call my husband who is a plumber who walked me through how to manually flush the toilet as needed. So I told the front desk person to tell the plumber that the flapper is either too big for the toilet or it could be broken. I spent the evening manually flushing the toilet. On the second day I returned to the hotel and asked if the plumber had came and was told yes the toilet is working fine. When I aked specifically what was done I was told they shortened the chain. When I get to the room I try the toilet and it does the same thing and isn't working. When I went back downstairs I asked to see the manager and was told they work 9 to 4pm. Not helpful when I leave the hotel at 8am for work and return around 5:30. Meanwhile, I had a case of equipment that had been delivered to the hotel for my arrival, and now needed to ship it back. It had a prepaid label and just needed for UPS to pick it up. When I brought it to the front desk I was told that UPS doesn't come to the hotel (how was it delivered then???) and was handed directions to a UPS store because my phone was on 6% charge. I arrived at the location provided and guess what? no UPS store. Thanks to a nice local I was able to find a UPS store about a mile away and get back just in time to the hotel to leave for my evening event. Followed by one more night of manually flushing the toilet and not sleeping from the sound of running water. The morning I am checking out I FINALLY got to meet the Assistant Manager Tanner. He didn't even want to sit down at first to hear what happened, but finally did as I didn't want to stand and broadcast everything to the entire hotel. He tried to tell me that the front desk personnel said they tried to offer a different room, but then agreed that yes they were sold out. How does that work??? He then informed me that the hotel room I was in is now going to be blocked from their available list until it gets fixed. At least they finally did that! Then I told him about front desk telling me that UPS doesn't pick up at the hotel and he looked confused.