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This hotel is known for its garden and views, but other aspects leave a lot to be desired. In fact, the hotel was quite disappointing. The hotel definitely does not meet the standards of a boutique hotel, as it describes itself. - rooms are ok, conformable, but basic. - PREJUDICED treatment by the staff. I felt a huge difference in treatment between European and North American guests and Latin guests. I had never experienced this before in a hotel and I found it very serious. - It definitely does not work for long stays or as a base for exploring the Sacred Valley, precisely because it is at the train station. The place has a strong smell of BURNING FUEL, and there is TRAIN NOISE all the time. You wake up and go to sleep to the sound of whistles, which is very chaotic and unpleasant. - There are other much better options in the city. - It is about 10 minutes from the center, with a reasonable climb. And you have to wait in lines of train passengers to get into your hotel every day. - Breakfast is REPETITIVE AND WITHOUT VARIETY. Simpler hotels in the area had infinitely better coffee. However, it seems to be standard for the hotel, a jacket that other guests have complained about in past reviews and nothing has been done. They say they will improve in the responses to reviews and nothing has changed. - Professional staff, but IMPATIENT AND IRRITATED. They are resistant to simple requests. - I asked for computer at the reception to view a personal document that can only be accessed via computers. They did not allow me to use it, and there was no other available for guests to use. - A hotel of this value has no amenities whatsoever, only soap. There is no shower cap, skin moisturizer, cotton wool. I have never seen this in hotels that classify themselves as ”boutique”.

I stayed 4 nights in this small(I think 15-20 rooms) hotel in October,2021. The main square ,where are the restaurants and cafes and tour services,is a 30 -second walk,yet the hotel is quiet.The only noise is from the gushing stream that passes by the side of the hotel.My room had a balcony that overlooked this stream. I slept with the balcony door wide open.Good bed,ample hot water. In my walks I saw more luxurious hotels in this historic,charming,walkable town but they appear to require a trek up the hill 10-15 minutes on foot. The staff was gracious,humble and very helpful.Dereck (manager?helped out with taxis and travel suggestions.English-speaking,fun-loving guy. The hotel is basic,no luxuries-but very clean,safe and perfectly located.I loved it there!

What an amazing find in Ollantaytambo! Located down a quiet cobblestone lane less than a 10 minute walk to the ruins, plaza, restaurants and shops. Breakfast was simple but plenty of food for us to start the day with. Jorge is the best host! He treated us as long time friends and was just the friendliest ever and had many recommendations for us. We stayed 2 nights that were split by our Inca trail hike. We were able to just leave our bags in our room and let ourselves back in when we returned. Super easy! He was very flexible again with our checkout as we were doing the Pacamancha lunch nearby and needed our bags stored so we could explore the ruins that morning. We loved the quaintness of Parwa, I would describe it more like a bed and breakfast, and would definitely recommend staying here!

It is one of the most beautiful lodgings I have ever visited. I stayed there for 3 days and 2 nights. The rooms are very clean. The service is very good. I recommend it to all people who are going to visit Ollantaytambo. The owner, Mr. Rolando, is a well-educated and kind person. He gave them all the facilities that one could need.