Hotels Near St. Luke's Methodist Church in Oklahoma City

Please keep in mind I have NEVER had to complain about any hotel stay ever this far in life. While in town for a concert, my brother and I stayed here for two nights. The afternoon following the first night, my brother noticed red raised itchy bumps all over the back of his legs. We assumed they could only be from the hotel, as we only left one time since checking in to get food. After looking up pictures of bed bug/ flea bites we confirmed that there was no other option of what they could have been. When checking out, we showed the receptionist the pictures of his legs as well as our disgusting molded/ brown duvet inserts. They reacted very quickly and asked for no additional information as they quickly said they would comp one of the nights. Which made us assume this might be a frequent problem due to their reaction. They later told us to send in the pictures and they would get back to us on comping the second night. We were then rushed to end the conversation and leave the hotel. When I called in today to check on the status of our refund, I was told that they sent someone out to test the room for bed bugs and it came back negative. We received no call with an update and were told that we would no longer be getting the second night comped after it was promised. This situation was handled extremely terrible by staff and my brother is still having major issues with his bites days later. We also had the maid service knock on our door three times, once at 8am, 9am, and 10am before checking out at 11am (1 HOUR BEFORE REQUIRED CHECK OUT TIME) Will never be returning to this Sheraton or staying at another one ever again. I would post pictures but the platform is not allowing me to attach them. PLEASE BEWARE!!!

Nice place and close to Bricktown, making it convenient to find restaurants or walking around. The hotel is well-maintained, clean rooms and modern finishes that contribute to a nice atmosphere. I was impressed with the staff; they were friendly and accommodating, check-in was a smooth process and being readily available to assist with any inquiries. Definitely worth staying here again next time I'm in OKC

This hotel delivered much more than we were expecting. Everyone was very kind, the rooms were lovely, and they even have long-term studio type rooms with a kitchen! We didn’t have time for the pool, but it was much bigger than most and looks really clean. The breakfast was amazing (it’s been so long since we’ve gotten hotel waffles lol) and they have complimentary coffee and tea out the entire day.

Put my mom up in this hotel after a very long day and a cancelled flight (thank you Frontier airlines). The gentleman at the front desk was SO helpful and accommodating and really made her stay (I wish I had gotten his name)! 10/10 for customer service.

Very convenient hotel, the hotel is located in a convenient neighborhood, next door is a large Mexican restaurant, opposite McDonald's, next to two gas stations. Close to high speed, three or four minutes drive from Kentucky fast food, and seven minutes from Chinese cafeteria. Very close to the shopping center, three minutes drive from Sam's Club. The hotel's breakfast is full, and the room has plenty of hot water and heating. We stayed several times because the hotel was very convenient for life and parking. The hotel staff is amiable and responsive. Also, the hotel is very cost-effective, less than $50/night, very affordable. Highly recommend to friends with cars to stay at this hotel!

The price is OK, there is a simple kitchen inside, it is convenient for people who like to cook and blow, and all aspects of hygiene are satisfied. It may be too close to the highway. The sound insulation effect is a bit awkward. Generally speaking, it is OK.

Diamond member of Hilton, so I have stayed at a few of their properties. Booked a room for the night, on way to family Thanksgiving. After being led astray by Waze trying to find hotel, finally arrived at hotel late. Could not book my regular room online (king bed two adults) and was offered two queens. Upon checking in, they had already rebooked and upgraded us to a king suite. Thanks! Membership does have its perks. Night clerk (Chris) got us quickly booked in, with an excellent recomendation for a Restaurant (Cattlemans). Everything (room, amenities, comfort, etc.) Was wonderfull until breakfast the next morning. Coffee was cold, cheese omelette gross, biscuits hard, and gravy yech!. Only saving grace was vanilla waffle, which you make yourself. Management needs to look into breakfast offerings/quality.

Compared with domestic facilities, the facilities are a bit dated and overall very satisfied. The surrounding environment is very good

The hotels general manager, Patel, made everything from checking in to checking out miserable. I work for Marriott. I know that the Marriott standard is to treat every guest like family. The goal is to make people want to come back. Her customer service skills are subpar, and if she doesn’t know how to treat another Marriott employee and their family, who showed nothing but kindness, I hate to think how she treats her employees that shes’s actually in charge of. Based on what I hear, it’s not well. The front desk employee, Liz, runs the place like a well oiled machine and should replace Patel immediately. She treats everyone who walks in the door like her best friend. She is the only reason I didn’t take my money elsewhere. And there are PLENTY of hotels within 5 miles of that place. As for the hotel itself, there’s not much to complain about. The hotel is clean and quiet. Breakfast is adequate. The rooms seem to be kept up. It’s probably the only reason, that and Liz, that people stay there. When you manage a hotel, you need to always keep in mind your guests are there for a variety of reasons. I had a sudden death in the family and had to fly home for a funeral. The last thing I needed to worry about was management treating my family members checking in with disrespect. And the last thing any of us needed at such a sensitive time was front desk staff taking out their lack of customer service skills on us. You never know what people are going through. Being nice to paying guests, and greeting them with a smile isn’t hard to do. The general manger could really use some training on how to run a hotel and to gain some people skills. She’s obviously miserable and you can clearly see on the faces of the employees that her lack of enthusiasm for the people who stay there is wearing thin the tolerance the staff has for the guests and their needs. It’s only a matter of time before people take their money elsewhere.