Hotels Near Pilot Travel Center in Oklahoma City

Diamond member of Hilton, so I have stayed at a few of their properties. Booked a room for the night, on way to family Thanksgiving. After being led astray by Waze trying to find hotel, finally arrived at hotel late. Could not book my regular room online (king bed two adults) and was offered two queens. Upon checking in, they had already rebooked and upgraded us to a king suite. Thanks! Membership does have its perks. Night clerk (Chris) got us quickly booked in, with an excellent recomendation for a Restaurant (Cattlemans). Everything (room, amenities, comfort, etc.) Was wonderfull until breakfast the next morning. Coffee was cold, cheese omelette gross, biscuits hard, and gravy yech!. Only saving grace was vanilla waffle, which you make yourself. Management needs to look into breakfast offerings/quality.

Simply incredible experience. From the moment at check in to check out this was a 5 star experience. I was travelling solo to visit family about 20 minutes away and the staff happily helped me find my new favorite coffee shop, as well as great places to chill out for a meal and a cocktail that were friendly on my wallet with the vibes I needed. The car/shuttle service was on point and was offered before I even had to ask once I knew the direction I was headed. I got a king corner room and it was amazing in itself. Great views, comfy bed and after the cleaning staff made the bed they put my book back on the bed with the page opened to where I had left it. Nice touch!! My only regret here was that I didn't get the names of the guys working the counter and the drivers. You were all amazing - thank you. I will be back.

New hotel that underwent an amazing reno. Booked the Junior Suite and what a wonderful room for a good price! Spacious, separate “living room” with gorgeous light fixtures, deep blue wall color with wonderful white baseboards and doors, beautiful window coverings and carpet. The bedroom is huge with wonderful bathroom that has a gorgeous large shower and vanity. Bronze fixtures everywhere which look so classy. Only problem was the “night light” under the vanity--flips on and off erratically. The Great Hall on the main floor is glorious. Soaring ceilings that look to be 30+ feet high, gorgeous art deco light fixtures and décor. Wonderful place for a drink to enjoy the surroundings. Parking is available in the attached garage which is the worst ever. Extremely narrow lanes that curve in ridiculous ways. Unfortunately that’s the only option to be near the hotel. We did not do valet parking (about $6 more), which is a must to avoid this horrendous garage.

The valet service was excellent and a blessing in the heat. Also, everything is closeby so there is not much driving or traffic to hassele your stay. . We were missing a hairdryer but the front desk was prompt to deliver one to our room.

This is a pleasant, well-maintained property that delivers an experience consistent with what you would expect from Holiday Inn Express. Most importantly, the room was clean and comfortable, and everything was in working order. Common areas were well-kept and inviting. Front desk personnel were friendly. I inquired about a late checkout and was cheerfully offered a 2 PM checkout, which I appreciated (things like that are remembered). Parking (self-parking) is $15 per night, with in-and-out privileges. That seems reasonable for an urban hotel near the heart of a medium-sized city. The parking is in an outdoor lot behind the hotel, with access controlled by your room key activating a swing arm (a swing arm also guards the lot exit, but it lifts automatically; no key card is required to lift it). Hotel guests may keep their cars in the lot during the afternoon after checkout provided they do not leave the lot and attempt to re-enter the lot. The ”Bricktown” development (seemingly Oklahoma City's attempt to replicate the San Antonio River Walk) is a short 2-block walk from the hotel. A stroll along the canal is a nice experience. The complimentary breakfast was standard Holiday Inn Express fare, with staff doing a nice job keeping hot items restocked. Hot items included a pancake machine, freshly made oatmeal, sausage links, potatoes, and pre-fab cheese ”omelets”. The fitness center is fairly run-of-the-mill for mid-tier lodging, with two treadmills, an elliptical machine, a bike, a weight machine, some dumbbells, medicine balls, and a weight bench. I appreciate that the room had a microwave and dorm-sized refrigerator. A couple of small nits: (1) The fitness center had music coming through speakers in the ceiling, and it was loud. When standing on the elliptical machine, the speaker was within a short distance of my head. Hey hotel: it's 2024; people generally bring their own audio entertainment to their workouts. (2) While I appreciated the late (2 PM) checkout, I did find myself locked out of my room at 1 PM so had to go back down to the desk to get the key reauthorized. Overall, however, I would recommend this property and would stay again were my travels take me to downtown OK City.

I had a great experience except for the parking garage situation. It was very confusing. I parked first and then paid extra to come in and out for the 2 days I was there. When I first tried to come out the 2 day ticket wouldn’t work, after explaining over & over again to the guards they finally let us out. They said that they have issues with people passing around those tickets but I showed my room number and all of my tickets. All in all it was just an unnecessary hassle, not sure if it’s a machine error or what but I know it caused issues for several other people as well. There is a sign that says to check in before parking but I got caught up in the downtown traffic from arriving late and was in a hurry to just park so part of it is my fault. I didn’t get a chance to enjoy the breakfast or pool amenities but I heard good things! Overall, I’m satisfied with my stay and would most certainly visit again!

This hotel delivered much more than we were expecting. Everyone was very kind, the rooms were lovely, and they even have long-term studio type rooms with a kitchen! We didn’t have time for the pool, but it was much bigger than most and looks really clean. The breakfast was amazing (it’s been so long since we’ve gotten hotel waffles lol) and they have complimentary coffee and tea out the entire day.

The hotels general manager, Patel, made everything from checking in to checking out miserable. I work for Marriott. I know that the Marriott standard is to treat every guest like family. The goal is to make people want to come back. Her customer service skills are subpar, and if she doesn’t know how to treat another Marriott employee and their family, who showed nothing but kindness, I hate to think how she treats her employees that shes’s actually in charge of. Based on what I hear, it’s not well. The front desk employee, Liz, runs the place like a well oiled machine and should replace Patel immediately. She treats everyone who walks in the door like her best friend. She is the only reason I didn’t take my money elsewhere. And there are PLENTY of hotels within 5 miles of that place. As for the hotel itself, there’s not much to complain about. The hotel is clean and quiet. Breakfast is adequate. The rooms seem to be kept up. It’s probably the only reason, that and Liz, that people stay there. When you manage a hotel, you need to always keep in mind your guests are there for a variety of reasons. I had a sudden death in the family and had to fly home for a funeral. The last thing I needed to worry about was management treating my family members checking in with disrespect. And the last thing any of us needed at such a sensitive time was front desk staff taking out their lack of customer service skills on us. You never know what people are going through. Being nice to paying guests, and greeting them with a smile isn’t hard to do. The general manger could really use some training on how to run a hotel and to gain some people skills. She’s obviously miserable and you can clearly see on the faces of the employees that her lack of enthusiasm for the people who stay there is wearing thin the tolerance the staff has for the guests and their needs. It’s only a matter of time before people take their money elsewhere.

Will never stay again. The layout of our suite was terrible. Our king bed faced directly into the bathroom. The sliding barn door to the bathroom was slightly opaque when closed but clearly forms and light shown through. When the door is open we looked DIRECTLY at the sink, mirror and countertop from our bed. The TV was placed to the side of the bathroom barn door and was made to swivel between the bed and the sitting area. The AC blew directly onto the bed and we had to cover it with towels not to be frozen and uncomfortable. The room was clean and quiet. But not a choice for us again.