Guest User
October 25, 2024
From the moment we walked in, the lady at the front desk was standing there ready for us. She was friendly and immediately acknowledged our member status and offered an upgrade and welcome amenity without even asking!! That never happens! It was happy hour, which meant they were offering free wine, beer, chips and salsa. We’ve never seen this and we travel a LOT. The room was incredibly clean! When we walked in, we smelled nothing!!! No overpowering smell of cleaning supplies or nastiness like mold or sheets that were in the washer days too long. The floors looked like new carpet, they didn’t look or seem dingy or nasty, the sheets didn’t smell like anything and felt crisp and clean. All the shampoo, conditioner, body wash, lotion and hand soap were filled. And there was a pen. Do you know how many times I’ve needed a pen and the room didn’t have one?! This one did. I highly recommend this location!! Great job HIE&S Ogallala!! Keep doing what you’re doing!! We’ve added to our list to revisit!!