Homewood Suites by Hilton Hotels in Oak Creek

I come to Milwaukee 4-6 times a year and decided to try out this hotel for a 5 night stay. Stayed in a one bedroom suite with a full kitchen. The room itself was reasonablly clean (except for 2 tennis balls I found under the bedroom AC). The kitchen area was very clean. The dishes and glasses were spotless. It was well appointed with towels, and dish soap and dishwasher soap. The full size fridge was good, although it runs to the warm side even if you set the temp to the highest position. Recycling containers are also in the room. The room was also made hypoallergenic with feather free pillows. The bedroom has ample space for your belongings. The sink is separate from the toilet/tub area, which I personally do not like. This kind of set up requires someone to open doorknobs before washing their hands after using the toilet, which I find gross. It is also a very inconvenient set up if you are with someone who wants to sleep longer than you. You cannot turn on the lights at the sink or use the vanity area without waking them up. In addition the toilet area light is motion detected, so if you get up during the night a blaring light hits you and disturbs the person you are sharing a room with. A better design would have been a simple night light on the switchplate in the toilet area. The hotel is new, which is very nice, but it lacks quality insulation you find in older hotels. I could hear everything going on in the rooms above me and next to me. The outdoor patio is terrific. The grill was immaculately clean and I felt very comfortable using it. Every day of my stay I saw a maintenance man outside cleaning tables etc. Nicely done. The fire pit resides directly next to the grill and is a great place to sit with family. I saw it being used every night of my stay. There is also a pool and laundry room, which are clean and modern. The gym area is also well equipped. Parking is free, which always factors into where I stay. The front desk staff are very pleasant and kind. Most especially a woman by the name ”Katisha???” (I don't think I spelled this right). She was very engaging and customer service focused. The one area that could use a kick up is Diamond status perk recognition. The room I received for 5 nights was on the second floor right above the front entrance. (I requested the top floor be assigned in my reservation.) It was a very noisy area with lots of car lights etc. Not very comfortable, especially for 5 nights. Also at check out I requested a 1 hour complimentary check out (moving it from 11am to noon). The person on the front desk called the housekeeping department to ask them if it was OK and they said no. I've had status with Hilton for 20+ years and this was the first time I've ever been denied a 1 hour extension. It was also the first time I've ever seen the front desk not be empowered to make a decision like this...seemed very odd that they had to ask the housekeeper. If the price is right and I have g