Hotels Near Natural Viewpoint Dombagasthalawa in Nuwara Eliya District

We went there on 8 July 2022. We were the only guest in the hotel apparently. The hotel was hard to find as no proper signs guide the directions. Eventually we got there. On arrival we were told that only cash payment could be accepted, this we found rather strange as there were 2 Credit card machine present. The staff hardly spoke English though as it was becoming dark we decided to have diner in the restaurant. Please see the photo on the poor diner at the CheRiz. As said the staff hardly spoke English and by insisting and insisting we got half of what we wanted. The WIFI was not working at all until we found out that it was only working in the lobby area. After diner we went to our room and all lights were turned off in the main lobby area, so it was scary to sit down in the lobby where the Internet worked more likely than in our room. In the morning we had breakfast with some French fried and eggs. Please see photo, rather poor I would say. We were told that the owner was from New Zealand and he just left for New Zealand. On the check out we insisted to pay by CC but that was not possible the said. On top of that we could not receive a proper invoice. Only after insisting and insisting and trying, the credit card payment succeeded. Unfortunately we forgot a power bank in the room Elgin, our driver called the hotel and it was found in the room. Good news. A few hours later we had made a plan, without waisting petrol, to receive our power bank back. Therefore the hotel was called again with our recovery plan. We were told there was no power bank found at all. We were told to check our bagage better as there was no power bank in the hotel. The manager told us that she had asked the staff again and no power bank was found. So apart from trying to get cash instead of a genuine traceable credit card we were treated badly on the discovery of our power bank. Therefore for us this is not a trustworthy hotel. Avoid in all instances !

We spent two wonderful days at the Tea and Experience Factory, where we found ourselves immersed in the tranquility of nature. Surrounded by breathtaking mountain views, gentle mist, refreshing winds, and picturesque tea gardens, it felt like an escape into pure serenity. The food was excellent, and the hospitality of the staff was exceptional, making our stay truly memorable. While the winding road leading to the hotel is fairly maintained, its narrowness adds a bit of challenge to the drive. However, the journey is absolutely worth it. This location is perfect for nature lovers and birdwatchers, and a drive to Kabaragala Falls is a must-do experience. One note: since the property is a renovated tea factory, the soundproofing in the rooms isn’t ideal. I recommend booking an upper-floor room with a scenic view for a more peaceful stay.