Guest User
August 21, 2022
◼︎Check-in Staff greets you at the reception desk◎ The staff is very articulate and easy to hear◎ ◼︎Room The view is nice but the windows are really dirty× The lights in the room went out at night× I called the front desk and they took care of it. But after that, there was no explanation × It was creepy and scary, so I called and asked for an explanation, but I could tell that they wanted to cut it quickly, which made me very uncomfortable × ◼︎Meals Basically, all the food was delicious, especially the meat and rice◎ It was voluminous◎ Baby chair I was provided with a bath, but it was very dirty so I wish I had wiped it. × ◼︎Hot spring There is no time limit, so it is good to enter at night ◎ There is a locker in the changing room to put your valuables ◎ The size of the hot spring, cleanliness, hot water Adjustment◎ ◼︎Checkout Even though I had already paid by mileage, I was charged at the time of checkout× After that, I was mysteriously charged about 5,000 yen.I was curious and asked for a breakdown, but in the end, it was corrected to only pay the bathing tax. × I felt that there were not enough people overall. I know things are tough due to the coronavirus pandemic, but please get through it.
Original TextTranslation provided by Google