Guest User
July 24, 2024
I’m a little torn about what to write about this hotel. We came from Orvieto in Perugia where we stayed at wonderful places with great service. Everybody was incredibly nice to deal with smiling accommodating, but there were big issues that really affected our trip. First, it is a great location, a couple steps down to the beach across the street and the hotel shuttled us up the hill to town for some dinner reservations. When we arrived, the room was very dark head one skinny door that had a view of the beach and we booked a superior room with beach view and in the photos it showed all glass on one end with the view of the beach and that’s not what we got, but they did move our room to the one in the picture after we ask. This of course was a bit of a hassle we’ve already moved things into the room, took up time from our day, but they did move us. The room itself was very nice immaculate, super contemporary. The whole property looks new and is quite posh when you arrive. Breakfast is made to order and excellent, most of the views you see from balconies are from the breakfast room. Our view actually looked kind of on an angle across the marina, but still really lovely. The blackout shades don’t quite cover the very end of the windows. Odd but it does let some light in and the morning. The bathroom was huge and there is a good amount of storage, room, safe, etc . Now for the bad. If you’ve not been to Le Marche and your American be aware that you probably won’t see another American the whole time you’re there which we thought was great :-) also be aware that every single thing is booked well in advance, sometimes a year in advance that goes for beach, chairs, seats, and bars and every single restaurant. We did not realize this and it was never mentioned by the hotel that we could reserve their beach section chairs or their seats on the roof . the very pleasant staff gave us beach towels and never mentioned to tell us that we need to go to a specific set of chairs on the beach where we would get preferential treatment. And a discount. I don’t even know what we should’ve paid but we paid $40 a day for the three days there at the beach and sat all the way in the back so we didn’t even see the ocean. We just looked at a sea of other people and umbrellas in front of us. The gentleman that rented us our chairs saw our towels when we were leaving the last day and asked if we were staying there and when we said yes, he told us we should’ve gone to the chairs next-door and we would’ve been sitting near the front. He had told us that most Italians rent them for the year even when they’re not there they’re booked and they can’t let you use them so many of the chairs especially those in front sit empty all the time. . When we brought this to the attention of the hotel, they said that they are all reserved there as well. But nobody told us to reserve them when we made our hotel reservation. No one told us that it was ever an option or that we would have any