Courtyard Novato Marin/Sonoma

The room, though compact, was well-appointed. However, the ambiance leaned towards the dim side, which might not be everyone's preference. It would be great if they considered enhancing the lighting to brighten up the space a bit more. Overall, a decent stay, but there's room for improvement.

Room and common areas were clean and inviting, staff friendly and helpful, BUT, there were a few sub-par items that prevent us rating this a 5. (a) no breakfast included, as with most other hotels of this caliber, (b) sink & counter area too small. Could be fixed by rearranging tub/shower and toilet to enable extension of counter, (c) only one suitcase stand for two occupants, (d) chintziest coffee maker and tasteless coffee, and most annoying (e) hotel automatically charging our credit card $20+ per day for any additional charges we MIGHT incur. They already have our card info on file, so could easily collect any additional charges if and when we actually incurred them. Instead they reverse those charges, which takes a few days, during which time they get the use of our money ($109 for our 5 night stay) without our incurring or authorizing that charge. When questioned, I was told there is a sign at the check-in desk explaining this practice. We did not see the alleged sign, nor were we informed of the practice before or during check in.

Stayed at the Courtyard by Marriott Novato for weekend our hotel stay was slightly above average. We had to ask for fresh towels twice before going to the desk to get them ourselves. The next morning before checking out we looked out the window and noticed that several Novato police cars were by our truck. When we went to our truck the rear passenger window was smashed and our vehicle was broken into. Crime and theft everywhere is on the rise. I am sure the hotel is aware of this because there was a sign that said park at your own risk we are not responsible for break ins. Most people drive to hotels and park vehicles during their stay. Solution, all night security to insure that patrons cars are not vandalized. The front desk staff was as accommodating as they could be. They had housekeeping come and assist us with cleaning up the broken glass. Park here at your own risk, upon leaving we noticed several unhoused people across the street and walking in the vicinity.

No frills stay in the north bay. They don't have a great breakfast option, but otherwise impeccable, clean, they set up the room feather free as requested with just a days notice, and no issues otherwise. The no breakfast is understandable as they are located in a large shopping development with tons of food options. They likely have no takers for a hotel breakfast, since everything from macdonalds to acai bowls are available in the same block.

The room was clean and comfortable as we would expect from a Marriott. The location was also quite convenient to the wedding we were attending (the couple had reserved a block of rooms). The water pressure in the shower was quite low though, and breakfast was not included (it was pricey to buy breakfast at the hotel coffee shop). Overall, this was good, but not great.

Stayed at this location several times and always a good experience. Good experience overall. Good location for easy-on easy-off the expressway. Clean and updated location. Good customer service from cafe staff and front desk. Typical Marriott cafe offerings. Food met expectations.

OK hotel with nice rooms, pool, exercise space, and lobby restaurant. Stayed here because of the location between ocean headlands and wineries. Some restaurants nearby but nothing really very good. Marin Airporter stop across the street. Hotel offers lots of open parking. Not a bad drive from the Oakland Airport but the highway lane changes from 580 to 880 can be quite confusing.

Gym (fitness center) was nice, open 24 hours for use, a huge plus. Rooms were nice as well, beds were oriented in a strange way, no knock there, just mentioning that. Location is nice, right next to a gas station, grocery store and restaurants. I would recommend.

Spent one night and found the hotel clean and in good condition. Furnishings in both public spaces (limited as its a smaller Courtyard) and my room all seemed on the "newer" side adn everything in my room worked fine. Water pressure was fine, bed comfy and seemed quiet; certainly no issues sleeping. Adjacent to a supermarket, starbucks and other food options nearby.