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Top rated hotels in Northampton

Holiday Inn Rugby-Northampton M1, Jct.18
4.1/544 Reviews
Stayed here at the weekend with friends; lovely room, enjoyed the evening meal and a fab breakfast. Would recommend. The only downside was that there is a service charge payable on all drinks that you are not notified of. We queried our bar bill as it didn’t make sense and was told by a member of staff that on all purchases a 10% charge is payable. There is no signs up around the bar area notifying you of this. We were told that the staff are not allowed to tell you about this. To me that seems fraudulent. Surely you can’t be charged for something that you don’t know about every time you go up to the bar and purchase a drink? Not sure if the staff get this money or the company. If this is company policy are they breaking the law by not notifying you of this? Please be wary.
Sunley Hotel
4/569 Reviews
The Sunley Hotel is located in Northampton University campus. Parking is convenient ion Car Park 3. When I stayed there it was during the heat wave so some areas were very warm. The bedroom came with a fan which made the room tolerable. The room is very modern and comfortable. PLeanty of power outlets and tea making facilities. Room was not too small either. Breakfast was in the dining hall opposite and was quite good. The location is very close tpo the centre of Northampton and I was able to walk to work along the river. Very pleasant. UoN Campus is very modern and pleasant.
Ibis Northampton Centre
3.7/5131 Reviews
he issue that I have experienced was: When I first arrived at the hotel I requested an iron and and ironing board. The member of staff gave me an iron but stated that I could not have an ironing board because it must be in a room. I asked if I could get it later as I need to iron my shirt for work and was informed that it would be sent to my room. This happened at around 3 in the afternoon, it is now 10.15 at night and they have not produced it. Next I ordered a meal in my room, I waited 1 hour before going to reception and finding out they forgot to send my meal to my room. I was informed that the meal was ready now if I wanted it I could take it, which I was happy to do, only to find out that they had tried to give me my meal that was stone cold. Not good for chicken and chips. I then ordered a smaller snack because of the time and waited 45 minutes telephoned reception and was told by the supervisor that they had just come on shift and knew nothing about my issues. She apologised and assured me that she would personally bring my sandwich to me in 15 minutes, 30 minutes later I go to reception as I had still not got my sandwich and it was too late to eat at 9.30 at night. I asked to speak to the supervisor outside as the members of staff who gave me this poor service were by reception and I wanted to speak privately, outside I did not get an apology for the poor customer service of her staff and she did not apologies for incorrectly telling how long I would have to wait the second time, after I had told her about my poor experience. She then said ”you don't want the food raw, do you” after me complaining about her keeping waiting the second time. I teach customer service and this has been the worst service I have ever received in a hotel ever, and I will using this experience with Ibis in my classes on a perfect example of how not to treat a customer for a long time. This is my first experience of Ibis hotels and I am shocked that this is how you treat your guests. It occurred on: 01/09/2022 This meant that I am in my hotel room furious and disappointed and have not eaten. It feel ironic that tomorrow I will be teaching customer service and I am unable to sleep because of how much this has affected me. I am not satisfied with the service I have received and I feel frustrated that it is too late to book into another hotel. Train your staff to a much better standard and made aware that this is not good enough. Send me a full apology and the cost of my evening meal that I did receive should be charged. I don't expect any of the things I have shared with you to make any difference to the staff and if I was ever foolish enough to stay at this hotel again I am sure I would get the same poor customer service. I just hope that this is a poor hotel and it does not reflect other hotels in your chain.
The French Partridge,
4.2/560 Reviews
Hospitality is a hard, hard industry. Even when you’re great, it’s easy to fail. One of the shining lights in the restaurant sector within Northamptonshire over the last 12 months is The French Partridge Hotel in Horton. I’ve been here several times and every time it’s been exceptional from a venue, customer service and food quality perspective. Honestly, the best Sunday roasts (they start making their gravy on a Monday!) I’ve ever had. The only shame is - it seems to be half empty each time I’ve been as few know about it. If you ever find yourselves thinking of somewhere new to try - come here! You won’t be disappointed. We don’t have many nice things in Northampton, so it would be a shame to lose it 💯👌👍
Days Inn by Wyndham Watford Gap
3.6/554 Reviews
Good value for money on the motorway with food hall and shops and garage nearby.. Our room was comfortable and clean with no problems.
Hilton Northampton
4.4/575 Reviews
Updated the decor and looks better. The staff remember me even though I’ve not been there for awhile which is lovely so they keep notice of the regulars that come in or they will try and remember your name. A little effort and details at the staff give makes a whole load a difference.

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Hotel Information for Traveller

Number of Hotels120
Number of Reviews1,534
Highest Price€470
Lowest Price€41
Average Price (Weekdays)€150
Average Price (Weekends)€143