Mercure Serpong Alam Sutera
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in North Serpong

Mercure Serpong Alam Sutera

No.10 of 4-star Select Hotels in Banten
Jl Alam Sutera Boulevard Kav23, Serpong Sub-District, Pakulonan, 15325 North Serpong, South Tangerang City, Banten, Indonesia
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Located in the heart of Alam Sutera, Mercure Serpong Alam Sutera is situated between EMC Hospital and Living World Shopping Mall, at the center of the lifestyle, entertainment and gastronomical hub. Our 171 stylish rooms and modern facilities make our hotel ideal for both business and leisure travellers.Show More
We Price Match
hotel overview picture
Last booked 3 hrs ago
Highlights
Free parking
Airport pick-up available
Varied breakfast
Lots to do
Amenities
Private parkingFree
Airport pick-up
Outdoor swimming pool
Gym
Business center
Restaurant
Wi-Fi in public areasFree
Conference room
All Amenities
Property Description
Located in the heart of Alam Sutera, Mercure Serpong Alam Sutera is situated between EMC Hospital and Living World Shopping Mall, at the center of the lifestyle, entertainment and gastronomical hub. Our 171 stylish rooms and modern facilities make our hotel ideal for both business and leisure travellers.
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4.2/5
Very Good
Not bad, there is a shopping mall below, very convenient
All 137 Reviews
Surroundings
Airport: Soekarno-Hatta International Airport
(26.0 km)
Airport: Halim Perdanakusuma International Airport
(36.8 km)
Train: Tanah Abang Train Station
(25.2 km)
Train: Kemayoran Station
(27.7 km)
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Rooms

Guest Reviews

Services & Amenities

Policies

Superior Queen Room With Pool View
5

Superior Queen Room With Pool View

1 Queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Shower
Room Details
Check Availability
Superior Twin Room
9

Superior Twin Room

2 Single bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Shower
Room Details
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Privilege Twin Room
7

Privilege Twin Room

2 Single bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Shower
Room Details
Check Availability
Superior Queen Room
8

Superior Queen Room

1 Queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Shower
Room Details
Check Availability
Privilege Double Room
5

Privilege Double Room

1 Queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Shower
Room Details
Check Availability
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Guest Reviews

4.2/5
Very Good
137 reviews
Verified Reviews
  • Cleanliness4.3
  • Amenities3.9
  • Location4.5
  • Service4.3
Average for similar properties in North Serpong
Most Mentioned
AI Summary
Guests praise the rich and varied breakfast. The prime location near Living World mall offers convenience for leisure and business travelers, providing easy access to shopping and dining options.
V‍i‍n‍c‍e‍ ‍9‍3‍1
February 21, 2025
Conveniently located near shopping mall and restaurants.
P‍e‍t‍e‍r‍1‍6‍8
February 15, 2025
Not bad, there is a shopping mall below, very convenient
Original TextTranslation provided by Google
D‍a‍n‍i‍e‍l‍C‍.
January 28, 2025
Shower water was too weak, coffee machine provided, but wasn't hot enough for espresso. except for it's location, I don't find them value for the money.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 14, 2025
服務熱情。
Translate
v‍l‍n‍c‍i‍a‍n‍t‍o‍n‍i
January 13, 2025
everything is good 👍🏻👍🏻👍🏻
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 3, 2025
The hotel is old, but the location is convenient. There is a large shopping mall opposite the hotel.
Original TextTranslation provided by Google
C‍l‍a‍y‍p‍o‍t‍_‍H‍a‍m
December 13, 2024
The location was great, lots of restaurants nearby and the Living Mall right opposite… pretty much that’s it! The hotel itself was however very disappointing, rather old and the room has a very mouldy musky smell. Despite me spraying perfume around the room , the musky smell was still overwhelmingly. Breakfast was terrible too, very limited options for me as a foreigner. Also food doesn’t look fresh. Even the coffee machine made coffee that was not hot and taste terrible, I took a sip and didn’t want it anymore. It’s so bad that I ordered grab coffee and had cup noodles for breakfast.
W‍i‍n‍f‍r‍e‍d‍T‍a‍i
December 10, 2024
A good environment and friendly staff for business solo travelers. However, you may need to queue when checking in, checking out, or providing feedback to the staff, as there is only one counter servicing at all times

Services & Amenities

Outdoor swimming pool
Gym
Restaurant
Conference room
Spa
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Transportation
Business Services
Front Desk Services
Languages Spoken
Food & Drink
Public Areas
Health & Wellness
Cleaning Services
Facilities for Children
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
For all room types, extra beds can be added. Cot policies vary according to room type. Please refer to the relevant room type policy.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
AgeFee
Children
IDR 450,000 (approx. Rs 7,638.96) per person per night

Breakfast
TypeAmerican, Continental, Halal, Vegetarian
StyleBuffet
AgeFee
Children 17 years old and under
IDR 94,000 (approx. Rs 1,595.70) per person
Adult
Buffet:IDR 208,000 (approx. Rs 3,530.90) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of IDR 400,000 (approx. Rs 6,790.19) is charged.
Deposit Payment Methodscash
Deposit RefundThe deposit will be returned to the original account of payment on the day of check-out.

Pets
Pets are not allowed

Service Animals
Service animals are not allowed

Age Requirements
The main guest checking in must be at least 18 years old.

Paying at the Hotel

  • Cash

Property Description

  • Opened: 2013
  • Number of Rooms: 171
Located in the heart of Alam Sutera, Mercure Serpong Alam Sutera is situated between EMC Hospital and Living World Shopping Mall, at the center of the lifestyle, entertainment and gastronomical hub. Our 171 stylish rooms and modern facilities make our hotel ideal for both business and leisure travellers.

Frequently Asked Questions

What are the check-in and check-out times at Mercure Serpong Alam Sutera?

Check-in at Mercure Serpong Alam Sutera is 14:00, and the check-out time is until 12:00.

Is there a pool at Mercure Serpong Alam Sutera?

Yes, Mercure Serpong Alam Sutera has a pool.

Is Mercure Serpong Alam Sutera pet friendly?

No, pets are not allowed at Mercure Serpong Alam Sutera.

Does Mercure Serpong Alam Sutera serve breakfast?

Yes, Mercure Serpong Alam Sutera serves highly-rated breakfast. Breakfast option(s): American, Continental, Halal, Vegetarian.

How much does it cost to stay at Mercure Serpong Alam Sutera?

Prices at Mercure Serpong Alam Sutera are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

How to get from the closest airport to Mercure Serpong Alam Sutera?

The closest airport is Soekarno-Hatta International Airport, and it is about 33 mins from hotel by car (26.0 km).

What is Mercure Serpong Alam Sutera cancellation policy ?

Typically, cancellations of Mercure Serpong Alam Sutera can receive total refund for certain days before arrival. The conditions will vary depending on the type of room and booking conditions.

About This Property

Nearest AirportSoekarno-Hatta International Airport
Distance to Airport26.44KM
Nearest Train StationTanah Abang Train Station
Distance to Train Station25.19KM
Average Price FromPKR24577
Hotel Star Rating4