Mercure Serpong Alam Sutera
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in North Serpong
Mercure Serpong Alam Sutera
No.10 of 4-star Select Hotels in Banten
Jl Alam Sutera Boulevard Kav23, Serpong Sub-District, Pakulonan, 15325 North Serpong, South Tangerang City, Banten, Indonesia
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Located in the heart of Alam Sutera, Mercure Serpong Alam Sutera is situated between EMC Hospital and Living World Shopping Mall, at the center of the lifestyle, entertainment and gastronomical hub. Our 171 stylish rooms and modern facilities make our hotel ideal for both business and leisure travellers.Show More
We Price Match
Last booked 3 hrs ago
Highlights
Free parking
Airport pick-up available
Varied breakfast
Lots to doAmenities
Private parkingFree
Airport pick-up
Outdoor swimming pool
Gym
Business center
Restaurant
Wi-Fi in public areasFree
Conference room
All Amenities
Property Description
Located in the heart of Alam Sutera, Mercure Serpong Alam Sutera is situated between EMC Hospital and Living World Shopping Mall, at the center of the lifestyle, entertainment and gastronomical hub. Our 171 stylish rooms and modern facilities make our hotel ideal for both business and leisure travellers.
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4.2/5
Very GoodNot bad, there is a shopping mall below, very convenient
All 137 Reviews
Surroundings
Airport: Soekarno-Hatta International Airport
(26.0 km)
Airport: Halim Perdanakusuma International Airport
(36.8 km)
Train: Tanah Abang Train Station
(25.2 km)
Train: Kemayoran Station
(27.7 km)
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Rooms
Guest Reviews
Services & Amenities
Policies
5
Superior Queen Room With Pool View
1 Queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Shower
Check Availability
9
Superior Twin Room
2 Single bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Shower
Check Availability
7
Privilege Twin Room
2 Single bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Shower
Check Availability
8
Superior Queen Room
1 Queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Shower
Check Availability
5
Privilege Double Room
1 Queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Shower
Check Availability
Hide Room Types
Guest Reviews
4.2/5
Very Good
137 reviews
Verified Reviews- Cleanliness4.3
- Amenities3.9
- Location4.5
- Service4.3
Average for similar properties in North Serpong
AI Summary
Guests praise the rich and varied breakfast. The prime location near Living World mall offers convenience for leisure and business travelers, providing easy access to shopping and dining options.
Vince 931
February 21, 2025
Conveniently located near shopping mall and restaurants.
Peter168
February 15, 2025
Not bad, there is a shopping mall below, very convenient
Original TextTranslation provided by Google
DanielC.
January 28, 2025
Shower water was too weak, coffee machine provided, but wasn't hot enough for espresso.
except for it's location, I don't find them value for the money.
Guest User
January 14, 2025
服務熱情。
Translate
vlnciantoni
January 13, 2025
everything is good 👍🏻👍🏻👍🏻
Guest User
January 3, 2025
The hotel is old, but the location is convenient. There is a large shopping mall opposite the hotel.
Original TextTranslation provided by Google
Claypot_Ham
December 13, 2024
The location was great, lots of restaurants nearby and the Living Mall right opposite… pretty much that’s it! The hotel itself was however very disappointing, rather old and the room has a very mouldy musky smell. Despite me spraying perfume around the room , the musky smell was still overwhelmingly. Breakfast was terrible too, very limited options for me as a foreigner. Also food doesn’t look fresh. Even the coffee machine made coffee that was not hot and taste terrible, I took a sip and didn’t want it anymore. It’s so bad that I ordered grab coffee and had cup noodles for breakfast.
WinfredTai
December 10, 2024
A good environment and friendly staff for business solo travelers. However, you may need to queue when checking in, checking out, or providing feedback to the staff, as there is only one counter servicing at all times
Services & Amenities
Most Popular Amenities
Private parking
Free
Airport pick-up
Additional charge
Outdoor swimming pool
Gym
Business center
Restaurant
Wi-Fi in public areas
Free
Conference room
Additional charge
Car rentals
Taxi booking service
Children's pool
Airport drop-off
Additional charge
Bar
Massage room
Spa
Additional charge
Multi-function room
Luggage storage
24-hour front desk
Outdoor swimming pool
Gym
Restaurant
Conference room
Spa
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Outdoor swimming pool
Rooftop pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Valet parking
Transportation
Airport pick-up
Additional charge
Car rentals
Taxi booking service
Airport drop-off
Additional charge
Business Services
Business center
Conference room
Additional charge
Fax/copying service
Free
Wedding service
Multi-function room
Front Desk Services
Safe at front desk
Express check-in and check-out
Concierge service
Luggage storage
24-hour front desk
Languages Spoken
English
Chinese
Indonesian
Food & Drink
Snack bar
Room service
Bar
Public Areas
Water purifier
BBQ
Additional charge
No smoking in public areas
Elevator
Garden
Smoking area
PA and sound system
Health & Wellness
Gym
Massage room
Spa
Additional charge
Beauty and makeup
Cleaning Services
Dry cleaning
Additional charge
Clothes steamer
Clothes dryer
Ironing service
Additional charge
Laundry service (on-site)
Additional charge
Facilities for Children
Children's meals available
Children's pool
Accessibility
Wheelchairs available
Accessible rooms available
Safety & Security
Security personnel
First aid room
Fire alarm
CCTV in public areas
Fire extinguisher
Intruder alarm
Smoke detector
First aid kit
Property Policies
Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
For all room types, extra beds can be added. Cot policies vary according to room type. Please refer to the relevant room type policy.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
| Age | Fee |
|---|---|
Children | IDR 450,000 (approx. Rs 7,638.96) per person per night |
Breakfast
TypeAmerican, Continental, Halal, Vegetarian
StyleBuffet
| Age | Fee |
|---|---|
Children 17 years old and under | IDR 94,000 (approx. Rs 1,595.70) per person |
Adult | Buffet:IDR 208,000 (approx. Rs 3,530.90) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of IDR 400,000 (approx. Rs 6,790.19) is charged.
Deposit Payment Methodscash
Deposit RefundThe deposit will be returned to the original account of payment on the day of check-out.
Pets
Pets are not allowed
Service Animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 18 years old.
Paying at the Hotel
- Cash
Property Description
- Opened: 2013
- Number of Rooms: 171
Located in the heart of Alam Sutera, Mercure Serpong Alam Sutera is situated between EMC Hospital and Living World Shopping Mall, at the center of the lifestyle, entertainment and gastronomical hub. Our 171 stylish rooms and modern facilities make our hotel ideal for both business and leisure travellers.