Ashiana

Booking in was at the bar in the restaurant and I was requested to wait while 4 waiter's orders for drinks were satisfied. Given a key and told where the room was. The key took about 5 minutes to work but it did eventually. the key was a problem all stay. The bed side light , when used at 10-30 pm proved to be broken. I could not be bothered dressing and going to the bar to complain. The roller blind, with the bedroom light on, was nearly transparent. Other rooms had curtains. I was glad I was staying Saturday night as the main East Coast railway line was about 50m from the letting rooms and the line was closing for 36 hours at 22-00 !!! Not even any freight trains! The Indian Restaurant was excellent but a little expensive, I would stay again.

Large room with TV, 2 chairs, 2 sofas and comfortable bed, but only standard size. Large bathroom with large shower. But nowhere to put your toilet bag, no shelving. We arrived about 5pm and there was no hot water, and only luke warm in the morning, (I understand there is a large tank and it can run out) Easy to find on rounderbout .

We stayed one night in their motel. The room was far too basic. No bedside tables, no heating, two big double beds, one was uselesss as it had springs popping up. Rock hard pillows. Had to go to the reception to ask for a hair dryer. The bathroom was big and ice cold, with no place to put anything. On the sink were a small shower gel and a conditioner. No shampoo. The shower screen was not fitting so it was impossible to shower without getting water all over the floor. Slippery bath with no handles. We were promised a heater but it never came. The curry dish for dinner was good when we eventually got it, but the chicken with chips was not. Dry chicken with soggy and very greasy chips. Very expensive food. Definitely not a place we will use again.

Booked two rooms as we were up for business. It was cheap so we weren't expecting luxury. The rooms were great, clean,large, comfortable just what we needed. I've read some previous reviews! It's near the main A1 so you might hear traffic it's not rocket science! But the big bonus was the attached curry House it was definitely one of the best Currys I've eaten and I've had a few. All in all a great stay for not alot of money. Thank you

It was convinent location room very specious. Downside was the door in bathrooms are dirty and carpet could use vacuuming. It was ok for what we wanted.

Accomodation was very reasonably priced, however the radiators never worked , they had place 1 portable heater in the room. We had to be recited from room 8 to room 6 as there was a shower issue, the water was not draing and flooded the bathroom out. Giving us another room was not an issue. I would stay there again but not in the winter.

I am of Asian descent. We believe the owners of the Ashiana Hotel are of Asian descent. We booked 2 bedrooms at the Ashiana Hotel. We have travelled to many countries and stayed in 5* stars to no star hotels. We had extremely high expectations of professionalism and respectful duty to their guests. Our experiences at the Ashiana Hotel, the UK , were of shocking disgusts, disappointments. We were seriously concerned about clarity of our booking. We arrived at 9.30pm. After several phone calls, the staff responded and came downstairs to receive us. They were dressed ready for bed. They gave us the keys to our bedrooms. When we opened one of the bedrooms, there were 2 beds. One was not made up. The 2nd bed was scrambled and it had been slept in by the previous guest.Please see attached photos. The bedroom was cold, smelt musty and damp. We opened the 2nd bedroom, there were 2 beds made up. Again We had difficulties contacting the staff. So we moved the bedding from one of the bedrooms to another. The 2nd bedroom was extremely cold, smelt disgustingly musty. There was a small heater provided. Towels were damp and smelled. We couldn’t settle left before midnight. There were no toiletries as stated in the Hotel information. Both bathrooms had not been cleaned for quite sometime. The Ashiana Hotel requires immediate inspection to reassess its capabilities and performance in order for it to meet British Standards of hospitality. Nil score rate.

Always stay here when down visiting family. Rooms always spotless. Untill this time. Rubbish left in drawers, mould on ceiling and round tap in sink.

We booked 2 rooms 1 for my mum and 1 for husband and I as I was doing a local race We were given room 9 and 10 Staff were helpful and friendly Rooms were damp smelling both rooms had damp carpets and stains on them No bedside lights in room 10 or remote Desk from and old office very tatty Headboard not fixed Bathroom needing tlc Good points - spacious rooms and parking fine , and you cannot be too harsh when it was a cheap price we paid , so all ok for 1 nights stay but wouldn’t want to be staying for a romantic getaway or a treat