Ama-lurra Resort Gili Air

Great facilities with private pool and located in front of the beach. Had some issues with AC not cooling enough, other than that it was a great stay.

The staff were friendly The drinking water is not ideal sitting outside in the sun all day We were impressed when our fridge did not work and it was replaced quite quickly The Villa did not feel all that clean. The pool was not clean and was not cleaned once during our stay.the first day we had to ask for it to be serviced. We were disappointed to have to ask for clean towels on one day five times before we got given some. But no hand towel. The bath mat was replaced once during our stay of five nights after it looked very dirty and I asked. The chef makes very good pita bread humus and feta ! Delicious We were pretty disappointed with the standard of service for what has great potential to be an excellent resort

‘Potentially ‘ could be .. but sadly not one of the best! We arrived by private boat to the resorts own shoreline at destination to step into two used diapers/ dirty nappies and plastic bottles- what could be a stunning arrival - ruined! I only mention this as the shorter in stature of the 2 - I presume owners -was more interested in directing staff through mirrored sunglasses and jagged pointed fingers towards less helpful tasks rather than to a warmer and more ‘hygienic’ welcome. I realise that this may be a newer resort and as a designer ‘looked ‘ stunning but no wonder the staff seemed as if untrained, not knowledgable or have confidence in simple tasks. We had arrived early at 09.15 and was more than happy to wait for our agreed 11am check in- When we returned at 12 giving more turnaround time and not wanting to pressure Our room had been granted a late check out to previous guests Even though we had arrived! We chilled again and went back at 1 pm to be told room not ready or cleaned! This should have been prioritised Again … Shorter in height owner? still directing staff .. now to repotting small plants when villa guests sat waiting No hello or apology from him Small niggles - took 3 requests and a manager ( owners ?) authority to obtain a second room key . Towels smelled strongly of cleaning fluid ( not so eco ?) Housekeeping jammed our bathroom door after we left for the beach one morning for which we were wrongly blamed I’m sure and hope that with the guidance of the ‘taller’ more courteous and approachable owner - this resort will succeed - as it deserves it ! If nothing but for general lovely staff and location/ services that could be offered here Hopefully ‘Eco’ also means communication with guests as well as Mother Nature

We stayed in this resort for 3 nights and had a pleasant stay. It is a modern resort with a great location next to the beach. Staff is friendly and helpful. The rooms are beautiful and each room has their own garden with private pool. We had some problems with the electricity, and got offered another room. In both rooms the AC was not the best, even when putting it on 16 degrees it was not super cool in the room, but it was sufficient. The breakfast was good. Overall a nice resort to stay at in Gili Air!

Ama Lurra is an incredible hotel located at Gili Air. Its villas are super modern and comfy and allow you to have an enjoyable and relaxing holiday. Besides this, it is located in the front row of the beach which is just perfect. Breakfast is very good, specifically the smoothie bowls and the natural juices. Staff was kind and helpful. I couldn’t recommend more Ama Lurra!

What an amazing place! Every detail, since the beginning let us totally amazed! The location by the beach is stunning! The views, the amenities, the food, the hotel and the staff were brilliant. I would have loved to extend my stay here and I plan to return! Best place to stay in Gili Air!

Beach dinner in a lovely setting, facing west / northwest. Friendly head waiter but disinterested or poorly trained staff. Waited 20 + minutes for lime juice and a large beer - latter arrived without a glass. I'm too old to swig out of a 750ml bottle, so had to go and get a glass. Ordered 2 x grilled fish and veg. Wife's food arrived but mine didn't - i was only served as my missus finished her supper. Asked to speak to manager - a French gentleman who had been taking photos of young Russian couples on a lounger behind us. Explained above issues and he went to investigate. To his credit, he returned to tell us staff had mixed up 2 sets of similar orders. He offered us complimentary carrot cake ; we declined. Unfortunately only the resident cat enjoyed the fish - tasted old or defrosted, and below usual restaurant standards. Really can't recommend eating here.