Econo Lodge Inn & Suites North Little Rock Near Riverfront

Clean New room. “Wood-like” floors which I like, because they are easier to keep clean. Large refrigerator. Easy walk to Starbucks and Dollar General for snacks.

The check in was fine. Parking was fine. Disappointed that there wasn’t breakfast. The room was absolutely gross. There was a hole in the wall. Rather large what looked like blood stain on the floor. There was what looked like blood on the wall. The lamp shade was smashed in. The sheets in the bed had some questionable marks. We did try to get some fresh sheets but nobody was at the desk. We did mention the condition of the room. But was told there really isn’t enough time to completely throughly clean the rooms. Umm but these things are very noticeable. We didn’t find any bugs or a lot of dirtyness. But the overall cleanliness could be much better. The bed itself was clean no bugs. It was actually comfortable.

The check-in was easy as I had made the reservation on line through a discount site. The room had wifi, cable and a phone in the room. There was an Iron and board and a hair drier. The bed was comfortable. The price was right, also.

The room was nasty smells like mold and had cockroaches.They hustled for a cash deposit after booking online were there was no mention of extra money on arrival. They took my deposit saying there was smoke in the room that was not possible. I called them out on that and he said to me you people are all the same then started speaking in foreign language and Laughing with I’m guessing his wife.

I went to check in and told them I had 2 pets. I told them the day before I was coming I had two dogs, and my room was paid for. I go to check in and he tells me all he had available was a suite on the 2nd floor. I was exhausted after a 10 hr drive and just took what was given even though I know my dogs wouldn't walk upstairs and would have to be carried. I get into my room and it was disgusting with Pet urine all over the walls, door, and floor. I cleaned the door and walls and went to show the front desk how nasty it was to release my $100 deposit so they don't believe my pets made the mess. I think $100 deposit is ridiculous for a room that is less than that a night not to mention I had to pay $20 per pet to stay in the room. The hotel is trash and not worth even the $40 I paid for my dogs. Then I got up to bugs in the bathroom floor at 2am. All the front desk has had to say is sorry. Refused a refund when contacted by ******* about the issues. They offered to send someone to clean at 9pm. After, I'd already done it myself and that would have inconvenienced me and my dogs. Rooms should be cleaned and checked prior to renting. He refused a refund because he gave me a suite. He gave me a suite literally because he had nothing else not because I requested one. I have photos to share.

As a hotel owner myself, I sent one of my stff members there on an employee discount. As soon as she stepped into the hotel, the guy was rude and unprofessional. He kept asking her where she was coming from and why she got such a low rate (employee discount). When he didn't believe her, she called me and told me to talk to him and he didn't want to. He then started raising his voice at her and causing a scene. She tried explaining to him multiple times she was an employee at a Country Inn, Sleep Inn, and Comfort Suites (as she worked at all three properties for us). The guy just started being more rude and called her a liar and was unprofessional and did not want her there. I don't really know why not, as his parking lot was empty (not surprised). He just had his ego on too high and just wanted to talk down to someone to maybe make himself feel better about himself? Not sure, but would highly not recommend. Hotel also looked trashy from the outside and I am not sure why anyone would want to stay here. The indian guy at the front desk needs to be fired and if hes the owner or manager I feel horrible about that property and its future.

I don't know how this place got four stars.. it's barely a one-star hotel. Carpet has cigarette burns in it, bedding has cigarette burns..walls look like they were painted by a dog on crack. This is definitely not worth it.. the only good thing about this place, is there is a liquor store next door.

I came in to visit with family. Check-in was smooth. Room could use some cleaning, there were stains on the carpet and marks all over the walls that I felt life could have been removed with a magic eraser. On out second night, I was approached outside by staff asking for my room number when they saw me walking my service animal. I thought it was for security, but no- they just wanted to make sure I had paid for her. There is no breakfast, only juice and coffee. My room was also lacking the latch for the double security feature. I could hear everything outside, next door, upstairs. Would I stay here again? No. I did not feel validated as a paying tenant.