Fairfield Inn & Suites Indianapolis Noblesville

Over all it was really superb!👍🏽

This was one of the nicest hotels I've ever stayed in. The employees were friendly, and very customer service oriented. The facilities were very clean inside out, even though they were going through construction. Great rooms very spacious and lots of amenities. Good breakfast. Nice indoor pool and gym. Safe area. Plenty of parking.

TRAVIS ALLEY the general manager assaults women. Check TikTok. I pray that marriot will fire him for his actions. This place IS NOT SAFE FOR WOMEN. I expected better vetting from marriott. Never did I think this could happen at marriott.

We had 3 people staying in a room and we only had 3 towels. Typically, this is ok. However, we had one that had a medical condition and required extra towels. When we asked for extra towels; we were told no. Was told there wasn't enough towels. Even thou I stated that we had someone in our room that required extra towels due to a medical condition; we were told no. Only after I pressed the issues at the front desk further did I get 3 hand towels.

After making our rez, we read numerous unfavorable reviews. This place was terrific. The hotel had been updated. We were very satisfied with the hotel and our room. Front desk reception was welcoming and helpful. Everything was very clean.

Jennifer K from the front desk is awesome. She went above and beyond to help me. My daughter left her clothes in the bedside drawers. When we called her the following morning after we left, she got it taken cared of and even has it mailed to us free of charge. She also followed up with the Manager Andrew regarding a gift card that I want to use even without me asking. Jennifer’s customer service is just top notch. May her tribe increase!

Overall stay was ok, but lots of room for improvement. At check in I was told that the hotel had just recently reopened and judging by the fact that the last review was from fall 2019, I’m guessing it’s been closed for a bit. Exterior of hotel looks a little worn, but lobby area seems to be updated. They seem to be renovating on the fly, so we encountered some issues. Our first room didn’t have water in the toilet and the turning on water supply didn’t work, so we had to switch rooms. Second room very clean, comfortable and recently updated, but missing a couple details. We didn’t have a garbage can anywhere in room (not even in bathroom), only one bar of soap for both sink and shower, and box springs on bed were exposed with no skirt or frame covering (just looked a little sloppy). But, again, room was clean and comfortable so those were just minor issues. Breakfast was extremely sad. There were very few people staying at the hotel yet everything was pretty cleared out by 8:30. The little eggs and bacon that were left did not look very appetizing, very limited selection of yogurt, cereal, breads. No juice of any kind offered, only coffee, hot water for cocoa and tea and small bottles of warm water. Somehow the room switch showed up as a cancellation on my Marriott account so I didn’t get points for the stay which is also disappointing (credit card charged, but Marriott account lists stay as cancelled). Staff was friendly and lobby/room clean, but seems like place has some kinks to work out, I’d probably give it some time before staying here.