Hotels Near Phòng Khám Bác Sĩ Trần Văn Khen - Chuyên Khoa Tai - Mũi - Họng in Nha Trang

We had reservations for a suite 1 bedroom ocean view room, and the pictures on the Capital One travel website showed this room with a round bed and ocean view. However upon arrival, the manager (“Hoc”? On 08Nov22 afternoon) tried to put us in an inferior room facing a building with 2 beds and a partial ocean view. When went back down and refused this room He said his system showed this is what I reserved and paid for. I showed him my prepaid reservation clearly showing otherwise. It also didn’t make sense, as his room was only $28 for 2 nights and we paid $68 per my reservation receipt for the suite 1bd ocean view. While there clearly was some miscommunication in the reservation systems, Instead of acknowledging and honoring my reservation documents, and dealing with the problem between vendors in the background, he said mine were a “lie”! Yes actual quotes! Even though my payment clearly indicated there was no way I reserved the inferior room he put me in. Over the course of the next half hour, we went back and forth, him upping the room type and me showing him pictures of the room I reserved and requesting that room. He even said that I could NOT have that room because they “sold out 10 minutes ago” and maybe I could “try again tomorrow to switch rooms if available”. I then showed him on my phone that Booking.com shows 3 of these rooms still available - and he said it was “lie”, again! So I showed him on Agoda.com the same fact; he just shook his head. I then called Capital One Travel and they talked to him via my phone as they couldn’t reach his office internationally. FINALLY after all this I got the room I paid for. But I was not happy about this check-in experience. It tainted our whole stay here. Perhaps it was just a one off with this manager, but his behavior demonstrated a serious lack of customer service, common courtesy, logic given the rate we paid, and integrity. We question how the hotel could tolerate such behavior and concluded he must have the support of his management to have been so aggressive and bold in his actions. We will NEVER stay here again as a result.

A very nice hotel and amenities. During first night, some hiccups over shower screen door but the counter leader, Thanh was fast enough to arrange necessary check and change of room. Even though I tried ro be a little bit difficult, Thanh was always on a smile to address concern. Thumbs up to the organisation for having Thanh as their employee. Thanh deserved to be praised and rewarded by the hotel organisation for good service attitude. Room were clean and big. Amenities are good too. Staff are always ready to help as our dad has difficulty walking, the security guard and bell boy there will always rush forward to help and hold our dad when walking up the hotel front entrance stairs. All of the hotel bell boy and security guards deserve to be praised and rewarded by the organisation too. Thank you! We will be back again.

The room was clean but Bugs have appeared. It probably comes in through the sewer. I mostly saw it in the bathroom. The location is next to Nha Trang Night Market and the surrounding infrastructure is also excellent. Perhaps because there are a lot of customers using the service, the staff are not friendly. You can see the effort on his face too. The facilities seem to be good. The 40th floor lounge is worth the price. Personally, I recommend visiting between 5 and 6 p.m. Overall I am satisfied. I don't choose accommodation based on kindness. I plan to visit again next time I visit Nha Trang.

The VY manager at the reception helped me check in early, so I was able to comfortably rest in the upgraded room two hours earlier😊 The bed was really big and cool, so it was great! It was a high floor, so the city view was pleasing to the eye, and the breakfast was delicious♥️❣️ The banh mi was so delicious, it was king value for money👍👍👍

Grand Taurane Hotel: Exceptional Luxury The Grand Taurane Nhà Trang Hotel offers an unforgettable experience with its excellent breakfast, comfortable beds, clean rooms, and stunning rooftop pool. The staff is incredibly polite and helpful, especially bellman Trần Anh Quốc, who goes above and beyond to assist guests. Highly recommended for a luxurious and memorable stay in Da Nang.

We spend 4 days in Nha Trang photo-shooting our wedding album. The hotel greet us with a warm welcome. We had a wonderful time in here: the space and view are nice, the food taste great. I love the sky lounge for its view (there is a swimming pool here as well) I heard from the staff that this hotel is still in soft-opening period. I look forward to revisit it once it officially opened

The staff were fantastic. Rooms were clean and well presented. Breakfast was excellent. Nothing was too much. I spoke to the manager Ms Trang she gave me some great advice what to see in the area and places to eat. I will definitely be back. Thank you again a satisfied customer

The resort was beautiful. We enjoyed the large pool and the beach, as well as the breakfast buffet. However, it did feel a little too isolated, as it took a while to get to the mainland, and there was no where to buy food and drinks that were not charged at inflated prices . It would have been nice to be able to bring snacks for the kids. The beach was very clean, and the kids loved the water park. It was the best water park we’ve been to in Asia so far, with many different water slides. The food at the park was good, but the ATM wasn’t working, so I couldn’t draw money to buy much. Make sure you draw money before you go on the island.

I stayed for 3 nights from 7/19. Since this is my first time going to Nha Trang, I chose the resort carefully. In conclusion, I was satisfied with the value for money!!! The staff were all very friendly (oh, they don't all speak English), but we could communicate well and there were no inconveniences. Snorkeling, which I was most looking forward to, is really fun if you go early in the morning!! There are a lot of fish. And the breakfast was so delicious!! I was worried because there were a lot of reviews saying not to expect breakfast, but it was so delicious and I ate it for 3 nights, including banh xeo, steak, and rice noodles. The hamburger you order while swimming is also delicious!! Be sure to eat it! Every Saturday, we have a cocktail party from 5-6 p.m. and they give out beer and cocktails for free for an hour, along with finger food. I think I had 5 glasses in an hour. I will make a reservation here next time I go to Nha Trang!!

This hotel is highly recommended, even for discerning international guests. We felt very comfortable throughout and would have liked to have stayed longer. Very friendly and well-trained staff, exceptionally good cuisine and a very nice, clean and well-kept area. The sea view villas are top quality and very well equipped. We had a problem extending our booking and the very friendly General Manager took care of it personally and solved the problem quickly, easily and to our complete satisfaction. Thanks a lot for this! There really isn't anything to complain about here at the Hotel Amiana, which is why we give it 5 stars, which we rarely award otherwise! A great highlight of our Vietnam trip! A big thank you to the entire staff, you guys are great! ;)