Wall Street/Financial District | 8.52km from Union Church of Bay Ridge
With a stay at DoubleTree by Hilton New York Downtown, you'll be centrally located in New York, just a 5-minute walk from Wall Street and 7 minutes by foot from Battery Park. This 4-star hotel is 0.7 mi (1.2 km) from National September 11 Memorial and 1 mi (1.7 km) from One World Trade Center.
Take advantage of recreation opportunities such as a fitness center, or other amenities including wireless Internet access (surcharge) and gift shops/newsstands. Additional features at this hotel include a television in a common area and a vending machine.
Enjoy Italian cuisine at Antica Ristorante, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Full breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in New York? This hotel has 234 square feet (22 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 399 guestrooms featuring MP3 docking stations and flat-screen televisions. Wireless Internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
GGuest User2024.08.08
The room is clean and comfortable, Landry area and snake area available. The location is perfect, many tourists areas around by walk
Wall Street/Financial District | 8.78km from Union Church of Bay Ridge
With a stay at Hotel Indigo - NYC Downtown - Wall Street, an IHG Hotel in New York (Manhattan), you'll be steps from South Street Seaport and 5 minutes by foot from New York Stock Exchange. This 4-star hotel is 0.6 mi (0.9 km) from National Museum of the American Indian and 0.6 mi (1 km) from City Hall Park.Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless Internet access and concierge services.At Hotel Indigo - NYC Downtown - Wall Street, an IHG Hotel, enjoy a satisfying meal at the restaurant. Cooked-to-order breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services.Stay in one of 127 guestrooms featuring flat-screen televisions. Complimentary wireless Internet access is available to keep you connected. Conveniences include safes and desks, and housekeeping is provided daily.
GGuest User2023.06.11
Was able to check in early which was great after a long flight from uk. Room had everything we needed included toiletries, hairdryer, safe, fridge and coffee machine. Also had a clothes steamer although was unsure how to use this. Bathroom was lovely and bed was comfy. Room had a/c .Hotel was a short walk from the subway and lots of eateries by the hotel. Deli’s and restaurants. Walking distance to the water(pier 11, 17 and Staten Island ferry). We were also able to leave luggage after check out. This was securely stored using a ticket system. There was no charge for this. Room deposit refunded same day as check out. We loved our stay.
Wall Street/Financial District | 8.93km from Union Church of Bay Ridge
With a stay at Hotel Indigo NYC Financial District, an IHG Hotel in New York (Manhattan), you'll be steps from Wall Street and 9 minutes by foot from One World Trade Center. This property is 0.4 mi (0.6 km) from National September 11 Memorial and 0.5 mi (0.8 km) from Battery Park.Enjoy the recreation opportunities such as a fitness center or make use of other amenities including complimentary wireless Internet access.At Hotel Indigo NYC Financial District, an IHG Hotel, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 6:30 AM to 11:00 AM for a fee.Featured amenities include a 24-hour front desk, a safe deposit box at the front desk, and an elevator.Make yourself at home in one of the 180 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless Internet access is available to keep you connected. Bathrooms feature showers with rainfall showerheads. Conveniences include desks and desk chairs.
GGuest User2023.06.01
It is the first time that we find a hotel room where the TV is bigger than the closet. Perhaps the hotel's policy is to set up the rooms differently depending on the season: large TV and small wardrobe during the warm season and small TV and large wardrobe during the winter season? Amazing! Considering that the space in the closet is only 23 inches (60cm) the suitcases cannot be emptied and must find a place around the bed in order to be opened. The positive consequence is that moving around the room helps to learn the Sirtaki dance steps: 4 steps on the side and two steps forward. The size of the bathroom is inconsistent with that of the room. The bathroom, in fact, is surprisingly large. The drains, on the other hand, are consistent with the narrowness of the room, in fact as soon as we arrived in the room we found the drains clogged (promptly purged by the hotel's ”specialist technician”). The air conditioning, turned on by default, reminds us of a subway station: the same movement of air and above all the same noise when the subway cars arrive. The same ”specialised technician” then intervened to activate the futuristic air conditioning control unit where, by going through labyrinthine menus, submenus and sub-submenus, in the end he was able to access the on/off disclaimer. Unfortunately the instruction manual for this control unit is not available in the room consequently we have replaced that bizarre electronic panel with that archaic tool called ”window” where with a marvelous handle one is able to change the air in the room. The operation of this tool is friendly enough that it does not need an instruction manual. The room is also equipped with a large screen through which at night you can watch the silhouette puppet show. The screen is the dividing wall between the bedroom and the bathroom built in opaque glass. It is enough to go to the bathroom and turn on the light, whoever is on the bed can enjoy the exhibition, free of charge. The restaurant is quite good and the prices are ok.
Excellent
94 reviews
4.5/5
Price from
41.374 PKR
per night
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Wall Street/Financial District | 9km from Union Church of Bay Ridge
With a stay at Four Points By Sheraton New York Downtown, you'll be centrally located in New York, just a 4-minute walk from Wall Street and 12 minutes by foot from One World Trade Center. This hotel is 0.6 mi (1 km) from National September 11 Memorial and 0.7 mi (1.1 km) from Battery Park.
Don't miss out on recreational opportunities including a fitness center and bicycles to rent.
Enjoy a satisfying meal at Wuish serving guests of Four Points By Sheraton New York Downtown. Full breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 2 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 261 air-conditioned rooms featuring iPod docking stations and LCD televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
GGuest User2022.09.23
To begin with, I must stress that we only used our room, and spoke to staff on the reception area. I’ve no idea on the quality of the rooftop bar nor restaurant at the hotel. Location: We booked knowing that this was in the Financial district, but I was elated with the location. We got the air-train & subway from JFK and the hotel is just a few blocks from Fulton Street Subway station. I am a quick walker, and found that the World Trade Center was only 5 minutes from the hotel, the same with Wall Street / the waterfront which was a great location to me. There were plenty of shops / restaurants / etc. in the area (where doesn’t have that in NYC?). There was construction work taking place across the street from the hotel entrance, but never any issues with traffic or noise. Reception / Staff: We arrived in the evening on a Wednesday and the staff on reception were really welcoming as we were checking in. They were taking the time to say hello to returning guests as they came through the lobby. We experienced this ourselves whenever we returned to the hotel. It may be a small thing, but it showed good customer service to me. Room: A lot of rooms in NYC are “small” when compared to counterparts in other cities so I never expect masses of space. I was happy with the size of our room when we arrived. We were on the 21st floor, and our room was on the corner overlooking the front of the building and the construction site across the street. There was small walkway between the door to the room and the bedroom. 2 of us stayed there with 2 cases and we found enough room to move around. The bed was comfortable, everything in the room worked. We had a coffee machine and bottled water given to us for drinking. The bathroom had a shower & toiletries, and it was clear everything was clean. When I'm back in NYC, I'd happily stay here again!
Wall Street/Financial District | 9.08km from Union Church of Bay Ridge
With a stay at The Washington by Luxurban, you'll be centrally located in New York, within a 5-minute walk of National September 11 Memorial and Wall Street. This hotel is 0.3 mi (0.5 km) from One World Trade Center and 0.6 mi (1 km) from Battery Park. Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a terrace. Featured amenities include a business center, express check-in, and express check-out. Planning an event in New York? This hotel has facilities measuring 880 square feet (82 square meters), including conference space. Make yourself at home in the air-conditioned rooms featuring iPod docking stations and flat-screen televisions. Wired and wireless Internet access is complimentary, while DVD players and cable programming provide entertainment. Private bathrooms with showers feature rainfall showerheads and designer toiletries. Conveniences include phones, as well as safes and desks.
打打機少女2024.06.19
The hotel is acceptable, considered the price is relatively cheap among the other hotels in manhattan. But no coffee and tea bag, nor kettle are provided.
Wall Street/Financial District | 9.69km from Union Church of Bay Ridge
With a stay at Conrad New York Downtown, you'll be centrally located in New York, within a 10-minute walk of One World Trade Center and National September 11 Memorial. This 5-star hotel is 0.3 mi (0.4 km) from Hudson River Park and 0.4 mi (0.7 km) from The Oculus.
Don't miss out on recreational opportunities including a 24-hour fitness center and bicycles to rent. Additional amenities at this Art Deco hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands.
Grab a bite to eat at Atrio, a bistro which features a bar/lounge, or stay in and take advantage of the room service. Our Room Service is Breakfast and Dinner only, not 24 hours. Cooked-to-order breakfasts are available for a fee.
Featured amenities include a 24-hour business center, limo/town car service, and express check-out. Planning an event in New York? This hotel has facilities measuring 30000 square feet (2787 square meters), including a conference center. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 463 guestrooms featuring MP3 docking stations and minibars. Your pillowtop bed comes with down comforters and premium bedding. Wired and wireless Internet access is complimentary, and LCD televisions with cable programming provide entertainment. Private bathrooms with showers feature designer toiletries and hair dryers.
LLaszlo2024.01.12
We chose the hotel for the second time this year, and it did not disappoint. We received the same attentiveness and carefree rest as the first time. Maintenance and renovation also took place in the time between the two occasions, which I can confirm, as we requested and received the same room both times, which we were pleased with. We almost came home, we felt at home. The staff is wonderful, conscientious, self-sacrificing. They are extremely attentive, we asked for and received a refrigerator and microwave. We love its location, its surroundings are calm, safe and spacious. Shopping and transportation options are easy to solve, with Hudson Jersey in the background it's beautiful. Thank you for letting us spend Christmas with you, we already want to go back! Grateful thanks!
Located in New York (Manhattan), Motto by Hilton New York City Chelsea is within a 15-minute walk of Madison Square Garden and Empire State Building. This 4-star hotel is 0.3 mi (0.5 km) from 5th Avenue and 1.1 mi (1.8 km) from Broadway.Be sure to enjoy recreational amenities including a 24-hour fitness center and bicycles to rent. Additional features at this hotel include complimentary wireless Internet access and concierge services.At Motto by Hilton New York City Chelsea, enjoy a satisfying meal at the restaurant.Featured amenities include a 24-hour front desk, a safe deposit box at the front desk, and an elevator.Make yourself at home in one of the 374 air-conditioned guestrooms. Complimentary wireless Internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers.
BBelieVee2023.09.28
This hotel was in a great location for things like exploring the Chelsea neighbourhood and visiting the Moma art gallery! I really liked the vibe as there was a terrace outside that always had people sitting chatting, dining and having a low key good time. There were also lots of nice restaurants in the area! The room was lovely too!
Times Square | 14.36km from Union Church of Bay Ridge
With a stay at Park Terrace Hotel, you'll be centrally located in New York, steps from 5th Avenue and within a 5-minute walk of Bryant Park. This 4-star hotel is 0.5 mi (0.8 km) from Empire State Building and 0.6 mi (1 km) from Broadway.
Don't miss out on recreational opportunities including a fitness center and bicycles to rent. Additional features at this hotel include complimentary wireless Internet access, concierge services, and a communal living room.
Enjoy a satisfying meal at La Pecora Bianca serving guests of Park Terrace Hotel. Wrap up your day with a drink at the bar/lounge.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in New York? This hotel has facilities measuring 1000 square feet (93 square meters), including conference space.
Stay in one of 225 guestrooms featuring Smart televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and hair dryers.
YYUXIN2019.10.18
I felt very small when I first entered the room, but it was strange. The experience was getting better and better. The room was really small, but the details were very good. The system is also more advanced than most hotels in the United States, and the air-conditioning panel has strong feedback, but the only thing I feel a little regret is that even in the premium room, the bed is only Queen size. But intimately, the sofa next to it can be adjusted into a single sofa bed. Location Needless to say, Fifth Avenue and Bryant Park are convenient for going to Manhattan. The hotel is new and the staff at the front desk looks superb. Ask a question, the number of hotel rooms should be large, breakfast needs to be lined up, the elevator needs to wait for a while, and the hotel facilities need to be improved. If you are very concerned about the size of the room, you don't need to choose this hotel. The 32 square meters mentioned by Ctrip does not exist at all. There is no introduction of square meters on their own website. I don't know where Ctrip's 32 square meters come from, which is false information. Summary: small, exquisite, new, good location; Ctrip and Ctrip's agents are very unreliable! !! !!
New York City Center | 14.48km from Union Church of Bay Ridge
In the city that never sleeps, the new renovated Hyatt Grand Central is in the center of it all. Located on Manhattan's East Side, our prime midtown location is just steps away from the city's top attractions and major corporations. Times Square, Broadway theaters, Central Park and Fifth Avenue's world-class shopping - all within walking distance from our hotel. Our spacious and newly remodeled 1,298 guestrooms feature the Hyatt Grand Bed. The hotel has an amazing culinary team creating unique dishes for the New York Central. In this non-stop city, a 24-hour access business center and fitness center are available to our guests. You won't miss anything when you stay here, just steps away from all the glamor and excitement this great city has to offer.Hotel has a 25 USD Destination fee which includes the followingHigh speed premium internet Local, long distance and international calls 15USD food and beverage credit in hotel Market per room per day Access to daily New York Times Financial Times via in-room app Grand Central self-guided audio tour for two per staySeasonal rooftop tour viewing NYC skyline Exclusive Grand Central coupon book with discounts and free offers for Grand Central Terminal vendorsMacy’s VIP passport which includes 15% discount on regular and sale merchandise, 20% off food and beverage and complimentary fine jewelry and “MyStylist” personal shopperLuggage storage upon check in (up to four (4 bags) and upon check out (maximum eight (8) hours)
GGuest User2022.11.26
Great location. But the service standards absolutely disappointed.
In room telephone was not working and despite repeated complaints it was not repaired through my stay of 4 nights. So basically we had to go down all the way to reception every time we wanted something at the room. From toiletries to food to water. Even the front desk as well as the duty manager simply expressed inability to do anything about it
Initially even some of the lights in the room were not working.
Clearly one of the worst stays of my life at a big brand hotel
All in all a big disappointment
Times Square | 14.53km from Union Church of Bay Ridge
A stay at Element New York Times Square West places you in the heart of New York, within a 10-minute walk of Times Square and Broadway. This hotel is 0.4 mi (0.6 km) from Madison Square Garden and 0.6 mi (0.9 km) from 5th Avenue.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless Internet access and concierge services.
Grab a bite from the grocery/convenience store serving guests of Element New York Times Square West. A complimentary buffet breakfast is served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include complimentary wired Internet access, a business center, and dry cleaning/laundry services. This hotel has 2 meeting rooms available for events.
Make yourself at home in one of the 411 air-conditioned rooms featuring kitchenettes with full-sized refrigerators/freezers and stovetops. Your room comes with a pillowtop bed. Wired and wireless Internet access is complimentary, while 32-inch LCD televisions with cable programming provide entertainment. Conveniences include safes and desks, and housekeeping is provided weekly.
GGuest User2022.06.07
Pros - Location was great on W39th between 8th & 9th so very central and near lots of bars and restaurants in Times Square. We were able to walk everywhere from our hotel, including Central Park, which is approx 30 min walk. - We found the bed very comfy and enjoyed having the fridge to keep our water cold during the day - The staff were friendly and helpful with booking a car to bring us to the airport and we were welcomed warmly to the hotel. The cleaning staff were also extremely friendly and always smiling, which is always a good sign in my opinion. Cons - Our bedroom door was very stiff to the extent that we thought we were locked in and stuck in the room after the first night and needed to call reception to help us out. The door would be a bit of a safety hazard if there was an emergency and the engineer who helped us did not seem too concerned with the reported issue. - The breakfast was very busy and difficult to get a table to sit at. There was a good choice with bagels / cooked food / yoghurt / cereals and tea / coffee but the food itself was cheap and we decided not to avail of it after the first morning. Coffee was good though! - The floor in our room wasn’t very clean and was sticky even after cleaning. Our socks were filthy if we didn’t wear shoes around the room. - The room was expensive but in-line with New York prices. We chose this as a slightly more expensive hotel due to the breakfast included but we didn’t end up availing of the breakfast due to it not meeting our expectations, which was a bit disappointing.
Very Good
76 reviews
4.1/5
Price from
49.703 PKR
per night
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Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
4.4/5
Excellent
KKitrynThis hotel is immaculate and absolutely everybody is above and beyond pleasant. Though not directly affiliated with the hotel, Inexpensive, super clean and very easily accessible parking is a two minute walk away at 25 Kent St. We paid $64 for 2 1/2 days of parking. The room was incredible. Exposed brick walls with super high ceilings, the bathroom had a huge tub and a wonderful shower. Pro tip: if traveling with someone that you do not want to see you naked, understand that it is not a one-way mirror over the bar and you absolutely CAN see into the shower While someone is showering. Luckily I was with my daughter, so this was not a real issue. The restaurant within the hotel and the Ramen place directly next-door are both wonderful. I did not make it to the rooftop bar this time but since I absolutely will stay at this hotel every time I come to visit I will check it out next time! The room was extremely quiet, temperature was easy to control. Now, a little too much honesty, I am an extremely “sensitive” person, and resting and hearing so much from the second I stepped into this hotel. I was never scared, as I definitely don’t typically get scared, but I had numerous very genuine and very obvious things happen while I say that this hotel, such as seeing things walk across the hall in both my room and the hallway, in the main lobby bathroom someone walked into the bathroom and into the stall next to me, but never left, and when I looked, there was no one there,and I was in the shower. I could hear several men talking to each other as if they were right next to me. I was definitely not hearing people from another room. I also heard the door to the stair well open, which is right next to our room and I was right next to the door so when I looked, there was nobody there and I pulled it shut again. Just out of curiosity, as to what was there prior to the hotel, on the way home my daughter looked up the history to the hotel. Let’s just say it was very enlightening as to why i was experiencing so much activity in this hotel, especially on the third floor next to what I will assume would have been a fire escape at some point. It also may explain why the first thing that went through my mind when I opened the front door of the hotel and turned to my daughter and said “I’m surprised the hotel gets away with door opening inward. It goes against fire code. Anyway, You can look up the history yourself and understand all that I have said. :-)  either way, a spectacular hotel at a decent price and a very safe and beautiful part of the city. I will definitely stay here again!
GGuest UserWe always stay at Marriott, although I rarely use my Bonvoy membership. I always book our hotel through trip.com. The fridge had a bottle of Coke that had been drank by the previous guest. The hair dryer bag is dusty.
Everything else looks good. They provide free water during check-in and a raincoat in case of rain.
The breakfast seems decent for the price.
MMd HumayunDuring my week-long stay at Hi New York hostel from December 14th to 21st, I found the overall experience to be quite enjoyable. The check-in process was seamless, thanks to the ever-present front desk staff who were helpful and efficient, ensuring a smooth start to my stay
The proximity of the canteen and cafeteria next to the reception area added to the convenience. The cafeteria offered a delightful selection of freshly baked goods and various beverages, making it a pleasant spot to unwind.
While I explored nearby Bodegas for budget-friendly groceries, the hostel's public kitchen became my go-to for preparing breakfast and dinner. Although the communal kitchen occasionally suffered from post-use neglect, the dedicated hostel staff ensured it remained clean and well-equipped.
The cleanliness of the shared facilities extended to the toilets, which were consistently well-maintained and stocked with amenities. This attention to hygiene contributed significantly to a positive overall experience.
Despite booking a bed in a 12-bed room, I was pleasantly surprised by the spaciousness and the daily cleaning routine carried out by the diligent hostel staff.
Adding to the positive experience, the Hi New York hostel's location proved to be exceptionally convenient for exploring major destinations. The hostel's close proximity to a subway station, just a 2-minute walk away, made traveling around the city a breeze. This accessibility enhanced the overall convenience of my stay, allowing me to easily reach and explore various attractions without any hassle. The strategic location near the subway station was undoubtedly a valuable asset for anyone looking to make the most of their time in the city.
In essence, Hi New York hostel provided a comfortable and budget-friendly accommodation option with its friendly staff, convenient amenities, and well-maintained communal spaces. My stay was marked by a harmonious balance of affordability and quality service.
MMaikehuThe location of the hotel is invincible. You can walk to Central Park, Times Square, and countless famous attractions in Manhattan. Next to the subway station, the transportation is very convenient.
The hotel service is also very good. Hair dryer and coffee machine were sent to the front desk by phone. The room was clean and tidy.
It is basically full, causing the elevators to be very tight and need to wait. Some rooms in the hotel are a bit old-fashioned, and the details such as the corners may not be very beautiful. Let's see if someone pays attention.
帅帅哥NomadLocation is good if you want to stay close to Times Square. Their fridge was not working but they immediately send one when I complained. Elevator is okay, doesn’t bounce.
BBINBINExcept for an extra charge of $ 49 per person per day of the resort fee, this is not acceptable, and I hope to cancel it.
Good location, same building with park central. Manhattan club
Newly renovated, but the toilet and bathroom in the room are too small, only half the size of the Manhattan club
Breakfast was generous and dinner was negligible,
Opposite diagonally is Carnegie Hall, the subway station is right out, walk 10 minutes to times square 5 minutes to central park
15 minutes by subway to Wall Street,
If you can cancel the resort fee. I will book this hotel every time I go
Otherwise, I would still choose Manhattan club
GGuest UserThe West Side YMCA is definitely a no frills place to stay, but the location is excellent. You're right next to Central Park and Columbus Circle. Times Square is an easy walk south. We stayed in 2 different rooms. The first had a bunk bed and was quite small, but the bed was comfy and the room was clean. It also had a small TV and fridge. We had a semi-private bathroom, which was down the hall. This meant we had to scan our key on one of the bathroom doors to get in, but once inside we had privacy while we got cleaned up. The bathrooms were kept clean and tidy. We were able to upgrade the second half of our stay to a room with a larger bed and an in room bathroom. Again, this hotel is no frills. It can be rough around the edges, but it's clean and comfortable at the end of a long day of sightseeing. We did not have time to take advantage of the gym, the pool, the sauna, and stuff like that, but they looked nice. I'd recommend the West Side YMCA. If you're visiting NYC, you should be out doing stuff, not sitting around the room. It was everything we needed it to be.
MmelI really like the Sheraton Hotel, this place is really very satisfying, highly recommend for a relaxing holiday, the service is quite good and friendly and very clean, and complete equipment will not disappoint
AAshley NicoleThe hotel is in an excellent location. It’s very easy to get around by walking or hopping on the metro. The hotel staff were very kind and helpful, but the hotel itself is in need of renovations (as other reviews have stated). If the hotel were to make those renovations I would stay again.
MMisti WallerWe get there at 10:00am - We knew we couldnt check in but asked anyway. Lady on Thurs 9/28 told me we couldnt yet and gave us bag tags to hold our bags for us. Very nice and pleasant. We then return to the hotel at 9pm to finally check in. We had a great day seeing the city. We are then told that the room I booked was over sold and they can not provide me with a King that I purchased but a double. This was the manager - She discounted the bill and $54 and told me they would make sure we were accommodated tomorrow. The room we were put it was the size of a walk in closet with a bed with a window unit that water dropped on all night making a loud noise with every drop. It also had a broken shelf above the sink so you literally had no where to put anything. It was horrible and honestly a $54 discount was not nearly enough.
Friday at 9am we come down turn in the room keys and explain to yet a third person....she understands and says I see notes here and we have a king room for you. I asked if we could go ahead and get the room number but she said no not yet we have to wait for the people to check out. We check our bags with tags and leave them at the desk again. We then spend another wonderful day exploring the city. We return around 9pm again and another person is working and has absolutely no idea of anything that was supposed to be done for us. I asked for any other room then the one we were in first and they had a queen room available. I took it after being so tired. The lady gave me the managers email and said he would speak to her for us. I will be reaching out but now that we checked out sat morning I dont believe we will be compensated for this terrible lack of communication. We never even got to unpack our bags.