Hotels Near Merchant Mall in New York

Pros - Location was great on W39th between 8th & 9th so very central and near lots of bars and restaurants in Times Square. We were able to walk everywhere from our hotel, including Central Park, which is approx 30 min walk. - We found the bed very comfy and enjoyed having the fridge to keep our water cold during the day - The staff were friendly and helpful with booking a car to bring us to the airport and we were welcomed warmly to the hotel. The cleaning staff were also extremely friendly and always smiling, which is always a good sign in my opinion. Cons - Our bedroom door was very stiff to the extent that we thought we were locked in and stuck in the room after the first night and needed to call reception to help us out. The door would be a bit of a safety hazard if there was an emergency and the engineer who helped us did not seem too concerned with the reported issue. - The breakfast was very busy and difficult to get a table to sit at. There was a good choice with bagels / cooked food / yoghurt / cereals and tea / coffee but the food itself was cheap and we decided not to avail of it after the first morning. Coffee was good though! - The floor in our room wasn’t very clean and was sticky even after cleaning. Our socks were filthy if we didn’t wear shoes around the room. - The room was expensive but in-line with New York prices. We chose this as a slightly more expensive hotel due to the breakfast included but we didn’t end up availing of the breakfast due to it not meeting our expectations, which was a bit disappointing.

I just stayed at the Motto in Times Square for the weekend, and had a great experience. First, let me say that I was born and raised in NYC (I live about 30 miles north of NYC now), so I know the NYC area very well, and it was such a joy to experience the city as a ”tourist” for the weekend. The hotel is in a great location near Times Square, where access to public transportation is very easy, as well as to restaurants, and Broadway shows. The hotel is very efficient and modern. The rooms are cozy, and very comfortable. The service is excellent, and the breakfast menu is delicious. I very much enjoyed my stay at the Motto in Times Square.

The West Side YMCA is definitely a no frills place to stay, but the location is excellent. You're right next to Central Park and Columbus Circle. Times Square is an easy walk south. We stayed in 2 different rooms. The first had a bunk bed and was quite small, but the bed was comfy and the room was clean. It also had a small TV and fridge. We had a semi-private bathroom, which was down the hall. This meant we had to scan our key on one of the bathroom doors to get in, but once inside we had privacy while we got cleaned up. The bathrooms were kept clean and tidy. We were able to upgrade the second half of our stay to a room with a larger bed and an in room bathroom. Again, this hotel is no frills. It can be rough around the edges, but it's clean and comfortable at the end of a long day of sightseeing. We did not have time to take advantage of the gym, the pool, the sauna, and stuff like that, but they looked nice. I'd recommend the West Side YMCA. If you're visiting NYC, you should be out doing stuff, not sitting around the room. It was everything we needed it to be.

The hotel is located across from the ferry station so you can get to Manhattan within 7 minutes. It was great! The staff was super nice and the room was spacious. The breakfast is your average hotel breakfast, cold hard boil eggs, fruit, cereal and yogurt and those awful prepackaged sandwiches with fake meat and fake eggs. I definitely would stay here again, the view is pretty and the location is great!

Double Hilton Hotel in Downtown NY was in an excellent location in terms of transport. For example, taking the South Ferry Line 1 is one of the best kept secrets as it can get you to all the key destinations like Central Park, Time Square etc… For sure, it will be my hotel for next time

Comfortable beds and pool was open (rare these days!) but staff need to pay closer attention to rooms and amenities - broken gym equipment, ripped towels, previous guests’ clothes overlooked and left in room, etc. Several different instances of negligence, which negatively impacted our stay.

Room was outdated, phone charging station Not working, room looked like it was not vacuum for some time. Wall paper ripped, mold in the door trims, bathroom had dust and mold on light fixtures. No cold water was reported and never fixed. Was not able to take a shower during stay window dirty and had open gap like seal was missing. Same for water facets in the bathrooms. No water to make coffee. Restaurant not open as advertise. They are been closed 1 hour before time said.

It was a little confusing at first because Homewood suites and Hampton inn was listed at the same property. But we are glad that we chose Hampton as it was cheaper but also shared the same amenities. The rate was decent and for the quality. It was a little bit out of the way to get to the city but the bus was accessible and it's supposed to only take about 30 minutes or so to get to the city.

As usual Marriott always exceeds my expectations. I arrived late and was greeted so warmly. They checked me and informed me what time the restaurant closed and went and had a glass of wine took some food up to the room. It was a wonderful and relaxing experience. Thank you so much Marriott.

The Hilton Newark is always one of my favorite places to stay. Everyone from the front desk to the cleaning person is super friendly. Our room was very clean. My only issue would be that the rooms have no microwave. The only microwave is by the front desk.