Guest User
September 29, 2024
Facilities: Old, there is an old smell in the elevator
Hygiene: Very poor! I found that the used soap was placed on the towel in the room I checked in and it was not cleaned! There was also dust on the table, and the hygiene of the whole room was worrying!
Environment: The view of Central Park is very good! There is nothing else except this view 🙂
Service: The attitude of the female receptionist at the front desk was average, and the attitude of the hotel manager who communicated later was much better! The dry cleaning service is poor! It is not clean after washing! Even the basic dust cannot be washed clean 😂, and the express fee is doubled.
In short, except for the view of Central Park and the panoramic view on the roof, everything else is very disappointing! Even the last folio was sent to the mailbox several times, and it kept saying that the hotel had IT problems. I don’t know if it was a deliberate excuse or something. Anyway, I will not stay again.
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