Four Seasons Hotel New York Downtown

前台服務員冷漠

The hotel is in a great location, very convenient for shopping and shopping, and very close to Chinatown and Wall Street. The service and environment of a Four Seasons hotel are naturally impeccable.

Big room, great service, great location, close to the subway entrance

The service was very poor. When I checked in, I had to tell me that I couldn't find the reservation. I had to wait for more than half an hour. I was told that I didn't know when I could find it out. I couldn't find my reservation, and I didn't know when I could find it. I just looked at the computer. , I asked the duty manager to solve it, but I had to wait without knowing the time. As a result, the duty manager found it when he came. When I made the reservation, I asked for a high floor and a quiet room, and was given the lowest floor. The prepayment was paid directly. When I paid, I was not given a bill. I was told that the parking fee could only be sent to my email. It is now my 5th day since I left the hotel. No bill was sent and no refund was given.

Very good location in the city centre. New York is like a global village, very tolerant, with people from different cultures and skin colors gathering together. Keep up the good work, the service is great. ….

Great. Very good.