Guest User
October 8, 2024
I stayed at another Marriott hotel two days ago. The quilt was too thin and I caught a severe cold. The rules of this hotel are so annoying. My friend booked a room for me without using my name. He was in China. I told the front desk my name and booking number, but they didn't allow me to check in. I had a severe cold and was struggling in the lobby for half an hour. I contacted my friend. I was afraid that it would be too abrupt to rebook myself and make my friend embarrassed. My friend gave me his passport, but it was useless to take it to the front desk. The front desk asked him to call to add my name. My friend was in China and it might be inconvenient to deal with the time difference. I was a girl pushing two large luggages and having a runny nose due to a cold. I was speechless in a foreign country. Later, I didn't want to wait any longer. I rebooked online and asked my friend to cancel the reservation on the app. Including the next few days of the trip, the hotel I booked required me to download the app and register an account. As a result, the account was not real-name, so I was asked to change the real-name, but I had to call to modify the real-name. I was not in China. I was really fed up with this operation. It was a waste of time and energy. It was so troublesome to add a name. I am really sick. I am complaining so much even though I am coughing violently.
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