The Blakely by LuxUrban

Avoid this hotel! It was already early morning when I landed in New York and arrived at the hotel. When I checked in, I was told that the room I had paid for a month ago was occupied by someone else! They said they would change my room. First, they changed me to a room that can accommodate four people. As a result, when I entered, I found that the ceiling of the bathroom had fallen down... I changed to another room, but it could only accommodate three people! But the room I originally booked was for four people! But because it was already early morning, we had to transfer early the next morning. After discussing it, we decided to make do for a few hours. At that time, we asked the front desk how to refund the price difference because we changed to a smaller room type. As a result, the front desk said that I think we should focus on getting a room first. As for the refund, he did not have the authority to let me contact his manager tomorrow. Everyone went back to the room first. As a result, when we checked out the next day, they told us that the manager had not come to work yet. He left an email address. After that, he did not reply to the email and sometimes answered the phone. The general meaning was that they did not want to refund the money because the room they changed me to was also a suite, which was an "equal" room for them! ! This is the first time I have seen such a rogue hotel, and the attitude towards Chinese people is not very friendly!

很好很好很好