Hotels Near Downton Abbey: The Exhibition in New York

The location is nice, close to Times Square. The hotel is clean, as other Hilton hotels. Breakfasts are good too, with very pleasant service. But there are some things that left that bitter feeling after my stay that I would like to share. 1. Destination charge. This is the second Hilton hotel in New York I have stayed at, and both charged additional USD35 for so-called destination fee per night. As the receptionist said, it’s MANDATORY. This 35 dollars are charged per day and the guest must use it the same day, they don’t even accumulate. How do you spend it? In the hotel restaurant or bar. What can you buy with it? Three bottles of drinking water, or two cans of beer…. Why am I forced to spend my money on the things that I don’t need and that are so overpriced? You already charged me for the room, and I happily paid for it. 2. The hotel page here shows a picture of “swimming”. It’s a rooftop swimming pool. I was excited to have a chance to spend some time in the pool. The reception said there was none. Please remove the picture from the page, as it is misleading. 3. There is no tea or coffee in the room. That’s the amenity available in every hotel, even the cheap ones. But when we called the service, they said: no, we don’t offer coffee or tea. But they did bring us a kettle:) I can see that it’s not listed in the available amenities here, but I didn’t even expect that. It’s such a little thing that makes your guest’s stay more comfortable. Anyways, it was quite a pleasant stay despite these unpleasant details. Thank you.

Just outside the window is the hotel outdoor machine, the view is very bad

I just stayed at the Motto in Times Square for the weekend, and had a great experience. First, let me say that I was born and raised in NYC (I live about 30 miles north of NYC now), so I know the NYC area very well, and it was such a joy to experience the city as a ”tourist” for the weekend. The hotel is in a great location near Times Square, where access to public transportation is very easy, as well as to restaurants, and Broadway shows. The hotel is very efficient and modern. The rooms are cozy, and very comfortable. The service is excellent, and the breakfast menu is delicious. I very much enjoyed my stay at the Motto in Times Square.

Safe, clean hotel for female solo travelers. Early check-in with additional price, but the front desk helped me get a room upgrade with check-in. Awesome hotel, although rooms are small like any other hotel in NY. Only downside was not a lot of food options in the hotel, food wasn't great and was overpriced.

We always stay at Marriott, although I rarely use my Bonvoy membership. I always book our hotel through trip.com. The fridge had a bottle of Coke that had been drank by the previous guest. The hair dryer bag is dusty. Everything else looks good. They provide free water during check-in and a raincoat in case of rain. The breakfast seems decent for the price.

The location is not far away from Times Square (around 10 min walk), with kitchen, hot water (self boiled, which is not often in NYC hotels as they do not often offer kettle). A large refrigerator is offered, the host replies message promptly and all the check-in instructions are clear. The only thing that I think could be better is that I chose to stay at the ground floor, which still left some decoration smell. I think it could be better to choose to stay at the second floor with easy access to the kitchen. Recommended to stay at it at NYC since the price is fair!

Pros - Location was great on W39th between 8th & 9th so very central and near lots of bars and restaurants in Times Square. We were able to walk everywhere from our hotel, including Central Park, which is approx 30 min walk. - We found the bed very comfy and enjoyed having the fridge to keep our water cold during the day - The staff were friendly and helpful with booking a car to bring us to the airport and we were welcomed warmly to the hotel. The cleaning staff were also extremely friendly and always smiling, which is always a good sign in my opinion. Cons - Our bedroom door was very stiff to the extent that we thought we were locked in and stuck in the room after the first night and needed to call reception to help us out. The door would be a bit of a safety hazard if there was an emergency and the engineer who helped us did not seem too concerned with the reported issue. - The breakfast was very busy and difficult to get a table to sit at. There was a good choice with bagels / cooked food / yoghurt / cereals and tea / coffee but the food itself was cheap and we decided not to avail of it after the first morning. Coffee was good though! - The floor in our room wasn’t very clean and was sticky even after cleaning. Our socks were filthy if we didn’t wear shoes around the room. - The room was expensive but in-line with New York prices. We chose this as a slightly more expensive hotel due to the breakfast included but we didn’t end up availing of the breakfast due to it not meeting our expectations, which was a bit disappointing.

To begin with, I must stress that we only used our room, and spoke to staff on the reception area. I’ve no idea on the quality of the rooftop bar nor restaurant at the hotel. Location: We booked knowing that this was in the Financial district, but I was elated with the location. We got the air-train & subway from JFK and the hotel is just a few blocks from Fulton Street Subway station. I am a quick walker, and found that the World Trade Center was only 5 minutes from the hotel, the same with Wall Street / the waterfront which was a great location to me. There were plenty of shops / restaurants / etc. in the area (where doesn’t have that in NYC?). There was construction work taking place across the street from the hotel entrance, but never any issues with traffic or noise. Reception / Staff: We arrived in the evening on a Wednesday and the staff on reception were really welcoming as we were checking in. They were taking the time to say hello to returning guests as they came through the lobby. We experienced this ourselves whenever we returned to the hotel. It may be a small thing, but it showed good customer service to me. Room: A lot of rooms in NYC are “small” when compared to counterparts in other cities so I never expect masses of space. I was happy with the size of our room when we arrived. We were on the 21st floor, and our room was on the corner overlooking the front of the building and the construction site across the street. There was small walkway between the door to the room and the bedroom. 2 of us stayed there with 2 cases and we found enough room to move around. The bed was comfortable, everything in the room worked. We had a coffee machine and bottled water given to us for drinking. The bathroom had a shower & toiletries, and it was clear everything was clean. When I'm back in NYC, I'd happily stay here again!

The room is clean and comfortable, Landry area and snake area available. The location is perfect, many tourists areas around by walk

The hotel Is very modern and clean but the pool did not open until 3pm and closed at 9pm. This was very disappointing because the pool looked nice. Also the gym closed at 9pm. The staff were not customer focused and not very helpful. They looked irritated when we asked them a question. The parking fee is also too high and should be cheaper. If they change the parking and pool rules and teach their staff to smile and be pleasant I would consider staying again but if not, I probably will not stay their again.