Guest User
October 21, 2023
We own a timeshare and have stayed at many timeshares over the years. The Neptune House is in a quiet area of Block Island but an easy walk or quick bike ride to get into Old Harbor. We were put in the main building. We were hoping for a room with a better view, but perhaps because we booked through *******, that's what we got. The pool and the grounds looked very nice from what we could tell. They have a ton of DVDs to rent, some games and books, a pool table, etc. in the main building. My husband had to ask them to open the pool, I guess since it was the off season, it's not opened automatically. The manager was very nice and helpful and let us check out late so that we could keep our bags there and not have to worry about carrying them around until we got on the ferry, which was very much appreciated! Other than check-in, though, the place was pretty deserted of staff the entire weekend. The Neptune House is in need of some renovations. The furniture is pretty dated, there was a handle missing from one of the kitchen cabinets, there was duct tape all down the screen on the sliding door, I guess to keep bugs out. We had to ask for hangers since there were only 3 in the closet. They could invest in some larger televisions with perhaps the ability to use streaming services. With only DISH service, I ended up watching one of the DVDs from the office because there was nothing else to watch! The bed was not very comfortable, but otherwise, the room was clean, we had plenty of towels and kitchen items (which we didn't need since we ate out the entire weekend). I would hate to stay there in the season; it must be unbearably HOT! There are no ceiling fans and there's no air circulation. It felt quite claustrophobic. Thankfully there was a floor fan, which we needed at night to get some sort of breeze. You can't really leave the sliders open due to security issues (at least I wouldn't). For a short weekend getaway, the price was fair, the room was adequate, and it was wonderful being on Block Island!