Hotels Near Glen Island Park in New Rochelle

Was very satisfied with the customer service and cleanliness. My family also, accompanied us and we were all granted our wish to stay on the same floor. The pancakes could use some work, very hard, over all the breakfast was good. I would be returning in the Spring, just for shopping.

The hotel room is not small, the facilities are very clean and the night is very quiet. This time I mainly went to New York and lived in the periphery. Breakfast is good.

I love it soooo much ....my favorite hotel I wouldn’t go anywhere unless they don’t have a room ..

I've checked into this hotel for a 2 week stay and I was nervous checking in because of the reviews. I was pleasantly surprised. My one bedroom suite was very clean and smelled very clean. So far it has been a pleasant stay. However, the sofa seemed broken. It sunk in the middle as if the springs gave out. Also, there was damage on the fabric probably from cat scratching. But, we expected damage like that being it is a pet friendly hotel. It wasn't too bad. But the sofa slumping pretty severely in the middle has been very annoying. The bathroom was good but they have 2 towel bars that are very poor quality and broke right away. I know it is a Residence Inn but they can have towel bars that don't fall apart. This was very annoying because there was only 1 hook in the bathroom....nowhere else to hang our towels. The pool......I don't know why it isn't opened yet. It had water in it but no one is allowed in the area. Actually, the swimming pool room looks more like a storage area for chairs, large equipment, and other stuff the hotel needs to store. It doesn't look like they are actively trying to get the pool up and running for their guests' enjoyment. The weather was lovely while we were here. So I was looking for ”a” seat or ”a” bench, but there were none outside....NONE. I asked management about if there is a place to sit outside with my dog so I could enjoy the weather. Management said they threw out their outdoor furniture during COVID and are awaiting new outdoor furniture. Really? Since 2020? How about going to Costco or B.J.'s for a bench. Just a suggestion. Fortunately, the Courtyard Marriott, across the parking lot, has an outdoor seating area which we were allowed to use. It was very nice, had a Western exposure and a lovely breeze. The hotel is in a business complex which had many, many lovely areas to walk my dog and relax. Also had some great restaurants in the area. Breakfast......has really gone down hill! The days they had fruit, they only had oranges and bananas. Other days there was nothing! I asked the hostess if they had a banana. She said we have no fruit today, flat out none. No fruit salad, no fruit cups, no apples.....nothing! Muffins/bagels were each individually wrapped which was nice, but the muffins had a funny ”chemical” taste to them. Waffle machine....non-existent. There was a lot of empty counter space in the breakfast area..... I suggest you bring your own food. Coffee was nice and plentiful throughout the day. It has a great laundry room with very new washers and dryers. They accept your credit card and do a good job cleaning/drying without damaging the clothes. $2.50/load. Maid service is every day if you like. If not, you can place your garbage cans and dirty towels outside your door. Daily, there was someone picking it up. They did a really good job keeping the hallways clean. The hotel always smelled and looked super clean. So, all in all, it is a good place to stay for long-term and if you have a pet

The location is very close to Untermyer Gardens. The hotel room is quite spacious and clean, with a microwave and refrigerator. The only drawback was that the hot water wasn't hot enough when I took a shower.

Send your child to school, the only choice for dobbs ferry town. However, the hotel is still relatively quiet and tidy, stayed for a few days, feels good, here often come, it is most convenient to live here to go to school

Past reviews had feedback about construction. It’s over, and the place is engineered for a relaxing place if you are visiting Rye for biz or family/pleasure. Rooms are clean and I loved that they had housekeeping done each day before 10:00 am. We are here to celebrate a new grandbaby and have made this our “nest”. The cafe is excellent (I assumed nasty motel breakfast and got a delish Gruyère burrito.). Decent wine and excellent little convo spaces with TVs ( Succession!) where we felt like this is a home away from home. The staff are aware this is a turnaround and anxious to please in the best way. Lovely people. Once the night nurse is done, and the guest room is open, we may not need to Courtyard but as our family grows in Rye I’m so happy to know this is an option! Good job, people who work here 👍

The room is good. Early check-in requires half a day's room fee. The price is not high, but the deposit is high. It is surrounded by a school district, so it is very safe. There are also supermarkets, breakfast, and Chinese restaurants nearby. It is a good choice for business trips.

Waited 15 minutes to be let out of the parking garage. No one picked up on the assistance line at the exit. I had to call the reservation desk to be handed around to three different connections. We were finally connected to the garage superintendent and told to hit the assistance button again for the 15th time. Didn’t I just say that wasn’t working?!! Ridiculously inconvenient and annoying, especially with people behind you waiting to leave as well. Got to get a better system.

It was difficult to check in after arriving at the hotel. The manager finally confirmed it, saying that he couldn't find it when I inquired with the confirmation number and my name I reserved. A hotel employee said, ”This happens a lot,” and asked me to make another hotel reservation site in the future. However, when I reached the hotel, they charged me again at the hotel on my card. After asking the people at the front desk, they said that the charge on my card was pending and would disappear overtime. Even so, today I realized that the money was deducted from my card. It is said that the amount approved by the hotel will be refunded in five days, but I am angry because this is the first time.