St Charles Coach House, Ascend Hotel Collection

I simply must commend the management on their groundbreaking, complimentary wellness program. I am speaking, of course, about the 7:00 AM sharp, full-sensory wake-up call delivered by what I can only assume is a highly skilled and dedicated construction crew next door. There is no gentle, progressive increase in volume here; oh no. This is a symphony of pile drivers and steel beam placement, a percussive masterpiece that begins precisely as the clock strikes seven. It's an involuntary alarm clock of the highest caliber, rendering the old-fashioned method of calling reception completely obsolete. Why rely on technology when you can be roused by the very vibrations of progress? Frankly, I see this as a profound commitment to guest health. It is far too easy on vacation to let one’s circadian rhythm fall into disarray, leading to lethargy and jet lag. This establishment has solved that problem. The daily, unmissable construction ensures you are up with the sun, ready to seize the day, your internal clock perfectly recalibrated. It’s a health feature I didn't even know I was paying for! And I must applaud the architectural decision to forgo any modern sound-dampening like double or triple glazed windows. This was a deliberate and brilliant choice. To muffle the sound would be to hide a vital truth: every home, every hotel, every structure was built at some point in time. This daily reminder of the raw, noisy, and essential act of construction is a humbling experience. It grounds you. It reminds you that comfort is built upon a foundation of sheer, unadulterated noise. The best part? The element of surprise. I truly appreciate not being told about this in advance. It would have ruined the magic! Discovering this immersive amenity on my own felt like finding a secret, albeit very loud, feature. And from the looks of the multi-story framework going up next door, this is an early-stage project. That means this exclusive, rejuvenating experience will be available for many, many months to come. Future guests have so much to look forward to! So thank you. Thank you for the sleep-shattering, rhythm-resetting, philosophically profound experience. I haven't felt this awake and aware of the building process since, well, ever. An absolute must for anyone who hates sleeping in and loves a good, honest reminder about the origins of a high-rise.

Always a pleasure staying at this hotel. Location and parking space is always great. Staff is always giving a welcome greeting. Rooms are spacious and very clean. Hotel is clean and always smelling fresh

We chose this property mainly due to its location in the garden district and the price. We were more than happy with our choice and highly recommend it. Marcy at the front desk was extremely friendly, helpful and accommodating. This is a very cute boutique hotel with lots of charm. The rooms had a refrigerator, coffee maker and bar area. There is a convenience store right next door and the trolley stop a few steps away. We very happy with our stay.

The location is great and the rooms are well laid out. However, the room key system fails half the time and the key needs to be redone. The room coffee machine was hard to use and had terrible coffee. The coffee service in the lobby had coffee that tasted a week old three of the four mornings we were there. I went down the street for coffee. The hotel charges nearly 4 dollars a day for the in room safe insurance but our safe did not even work. It was in pieces. There is not any security for the parking garage and there were several vagrants sleeping in the garage and in front of the hotel each morning. We did not have shampoo in the bottles in the shower. I asked for them to be refilled but that took two days.

I was a little skeptical at first about staying at this hotel, after reading a bad review a few months earlier for this hotel, but, after arriving and getting checked in. Everything was really great, the rooms were exceptionally clean, the bed was extremely comfortable, best two nights of sleep I've had away from home, fresh towels upon request no troubles with hot water, receptionist at check in and maids extremely polite and courteous, next time in New orleans, will definitely stay at this hotel again

We loved the accessibility of the location of this hotel! The area was so close to Magazine street and street cars and 10-15 walk to fun delis and cafes and shops. The staff was friendly and the rooms clean and spacious. I would absolutely stay here again. They had little snacks and water in the lobby. Our five year old loved playing with the chess pieces in the lobby at the couch.

We picked this hotel based on good reviews. I don’t understand why it has good reviews. The only two things that were just ok were the location on the streetcar line. The free parking in the garage. The condition outside isn’t good. Trash all over the garage. Overflowing trash cans. Cigarette butts everywhere even in the planter boxes out front. As though they were being used as ashtrays. The room looked ok. However after my husband showered walked to his bed to dress, he discovered the bottom of his feet were actually black. He had to return to the shower and wash his feet. We had to put our shoes on in the shower. There was a hole in the bathroom floor that you could see daylight through. You could also hear the person below you in their bathroom. Opening the drapes we had a view of a dumpster and construction equipment. At least we didn’t have to hear the construction Sunday morning as they weren’t working. Not so lucky on Monday. Went looking for cleaning staff shortly after checking in needing bathroom and facial tissue. Why it hadn’t been replaced? The staff upon check in behaved as though you were a bother. Had zero info on the streetcar. Which is supposed to be a reason to stay in this place. An attached private venue wasn’t helpful either locked doors and added noise. We paid over 600.00 dollars for two nights. Definitely not a value. Oh and the street car runs 24/7 so you will hear it.

We had a great stay at St Charles Coach House. The room was spacious, clean, and very comfortable. We also loved the location and access to safe, free, off street parking. Would highly recommend!