SpringHill Suites New Orleans Warehouse Arts District

Average Marriott in the warehouse district. Clean, safe, only thing I'd say is that a PIERCING shrill fire alarm was going off at check-in for 3 *DAYS* straight. They kept saying an engineer was coming to fix it and this went on for my entire stay. I would just urge whoever is running this hotel to teach their staff how to mitigate this crazy, screeching alarm. After 3 days it becomes clear that they actually want to create a brutally oppressive environment, on purpose, nobody is that incompetent. Their streaming services like Pluto TV also constantly crash. You can get about 10 seconds of a movie, then it freezes. Also they don't honor the platinum 4PM late checkout so if you want your status perks stay at a different Marriott. Overall, probably the jankiest Marriott I've ever stayed at. Just clear nobody really cares whether stuff works or not. I wish people in NOLA would take more pride in their jobs.

From beginning to end, this stay was absolutely outstanding. Guests should note that this property offers mandatory valet service; however, in our experience, it was among the best valet services we have encountered. Both the hotel staff and valet team provided exceptional service throughout our stay. Our room was enormous, impeccably clean, and offered a wonderful view that truly captured the culture and scenery of New Orleans. While the hotel is conveniently located near the Superdome, Smoothie King Center, convention center, and cruise ship ports, visitors should be aware that navigating the surrounding streets can be slightly confusing due to their layout. The property features multiple elevators, making access to rooms efficient and hassle-free. The breakfast and common areas are spacious, with ample seating and multiple televisions for guest enjoyment. Breakfast offerings were plentiful, with a wide variety of options, and staff consistently ensured that items were well stocked. The beverage selection was equally impressive. In addition to these amenities, the hotel also offers a pool and guest laundry services, which add to the overall convenience and comfort of the stay. My only minor concern was that, despite staying in a two-bedroom suite, the sole bathroom was located within one of the bedrooms rather than in a shared common area. That said, this did not detract significantly from an otherwise exceptional experience. I would absolutely stay here again in the near future. Congratulations to the entire team—you truly got everything right. I was very impressed.

We chose this hotel because of its convenient location near the cruise port, making it easy to board our cruise ship. Check-in was smooth and efficient thanks to Tivione, Angel and Auganishs (apologies if I misspelled their names). They were friendly, helpful, and provided great recommendations for nearby restaurants. The next morning, they also promptly corrected an incorrect charge on our final bill, which was greatly appreciated. Our room was clean, comfortable, and well-maintained, with no issues during our stay. Overall, we had a very positive experience and would definitely stay here again.

Amazing place to stay! Close to everything within walking distance. Sweetest ladies at the front desk too. Tivionte was the best and so kind. Highly recommend.

We had a wonderful stay at SpringHill Suites during our volleyball tournament weekend! A special shoutout to Tivionte at the front desk for providing exceptional customer service throughout our stay. She was friendly, professional, and made us feel welcomed from the moment we arrived. The hotel was very clean, comfortable, and perfect for traveling with a team and family. The rooms were spacious with plenty of room to relax after long tournament days, and the beds were extremely comfortable. We also appreciated the complimentary breakfast each morning before heading out to games. Tivionte truly went above and beyond to make sure guests were taken care of, even during such a busy weekend. Overall, we had a great experience and would definitely stay here again for future tournaments!

The hotel was convenient and comfortable. But the best part was the team at the front desk - Tie and Ko were helpful and very kind whether it was first thing in the morning or late at night, they truly made me feel at home during my work trip.

Tie is PHENOMENAL! We had a late checkin, and she made us feel very welcome. We had a couple of complicated requests, and she easily helped us with poise and a lovely sense of humor. We recommend!