Lochside House Hotel & Spa

A fairly poor experience tonight. Food was generally good but the service was really disappointing. Not like Lochside or RAD at all who are normally fab. Big table for a family birthday. Had to find staff to provide orders at every course. Nobody asking if we wanted more drinks when every glass on the table was empty. Food not delivered at same time for table so everyone sitting waiting for 10 mins for last dish to arrive. Really slow food. Not a good night. Hopefully better next time as we really like lochside. Food was a bit of a mixed bag. 3 small pieces of halloumi in the lettuce filled halloumi pakora. Good desserts. Excellent monkfish dish.

Had a family members wedding here and everything was superb. The staff, the location, the views, the food, the drinks, the rooms/lodges, the cleanliness was second to none. The spa/pool was amazing. If anyone wants a weekend away in Scotland i would highly recommend! The lady who's name i have unfortunately forgot who made sure the wedding went to plan did a fantastic job. Thank you for a fun experience!

We were given gift vouchers for a stay and decided to use them for a stay which included dinner and breakfast. We had a garden suite - the room was nice with a big comfy bed. We arrived around 2.30pm and headed straight to the spa. To use the spa facilities outwith the times of 7pm-9pm it was £10pp. We were given a towel each and shown where to change and enter the spa. We were told that robes and slippers were only offered to those that had booked a treatment. The spa itself is pretty underwhelming. A “vitality pool” which was just a large jacuzzi with broken tiles and buttons held on by tape. And a sauna and a steam room that were turned up far too hot, you couldn’t sit down without risk of burning yourself. After spending 45 minutes we decided we had enough and headed back to the room to chill before dinner. Dinner was good, the food well presented and my partner even saying it was one of the nicest rack of lamb he had tried. (See photos) Unfortunately, within half an hour of finishing our food and being back to our room after dinner, I was violently ill. Whether this was food related or not I will never know but let’s just say I’ve been put off haggis and black pudding for a long time! For the prices charged I definitely think you can stay at a lot nicer facilities with so much more to offer (check Ribby Hall Spa nr Preston - amazing!!). Unfortunately I had a terrible time due to illness but all in we were both really underwhelmed at the facilities and would not return.

Treated my fiancé to a spa and chose 'lochside house hotel spa and lodges' due to the popularity and high standards. However, extremely disappointed and not worth the money. I paid £70 for two which I would view as overpriced for the facilities. Some people had robes and slippers and we were not offered these. The locker which we were given did not fit our bags, extremely small and did not have the choice. The facilities were small, over heated, and not much to offer. They only had 6 seats and an oval bed which was not enough for the people attending. There were signs saying '... steam, sauna and pool', asked if there was a pool and the lady pointed to what was a 'jacuzzi' two pressure taps and bubble pressure points. The steamroom was closed, so only had the choice of a jacuzzi and sauna. The hilton which is £10 offer a nicer variety and service than Lochside. The jacuzzi bubbles were too high, and the place was too warm which made you feel slightly ill. The water sink with cups beside did not have a message to let you know if this was drinking water or not. Extremely disappointed

We went as a group of friends for the day to have the Lochside experience in the spa. The staff were amazing! They were so friendly and helpful and made the whole experience very relaxed. They gave us a whole lot of treatment choices we could pick from and nothing was a bother. My therapist Lisa was extremely good and was knowledgeable when explaining what I should expect from my treatments and explained what she had found with my reflexology. We will definitely return as the treatments were top notch and the surroundings are stunning. We had a two course lunch in the restaurant included in the package which was absolutely gorgeous and the service was so good too.

Location beautiful. Lovely restaurant with beautiful surroundings. Food very good with excellent service. Ample parking and lodges available to rent. Golf course next to hotel. Easy to find as just off main road. Spa facility and hot tubs onsite. Ample stocked bar.

My friend and I come for a spa overnight stay at least three times per year. The staff are always professional and pleasant. Emma (receptionist) was very helpful on Sunday arranging and booking our next two stays. Thanks again your patience was much appreciated. The evening meal menu for gluten intolerance was very good. Both my courses were delicious.

Noisy radiator, but we just turned the heating off Service slow in restaurant but they were very busy Food was delicious Queue at bar in wedding but extra barman appeared and queue was gone Lovely hotel Excellent food