Hotels Near Kirchen Park in Neusiedl am See

NICHT EMPFOHLEN, KOSTET MEHR ALS EIN VIER STERNE HOTEL AUCH WENN ES KEINS IST  Schlechte Familienpolitik für eine dreiköpfige Familie, Ehefrau, Ehemann und achtzehnjähriger Sohn, zwei nicht miteinander verbundene Zimmer für drei Personen am Wochenende 608,70 € inklusive Garage (9 Euro) und ohne Frühstück, wir sind auch am Sonntag und am Montag geblieben, damit meine behinderte Mutter nicht das Hotel wechseln musste, zum Preis von 411,00 Euro inklusive Garage (9 Euro) und wir hatten zwei Zimmer mit Verbindungstür, mussten jedoch bei der Buchung 8 Euro mehr für die zweite Nacht zahlen auch wenn uns an der Rezeption mitgeteilt wurde das die Zimmer den gleichen Preis für die beiden Nächte hatte.Leider haben wir zu spät erfahren, dass es in der Nähe ein Vier-Sterne-Hotel liegt, das anscheinend immer günstigere Preise als IBIS Styles hat und im Preis sind auch  Frühstücksbuffet, Sauna, Infrarotkabine und Fitnessraum inbegriffen. Im IBIS Styles kostet das Frühstück nur 17,00 Euro pro Person. Es ist ziemlich lächerlich, wenn man schon für vier Nächte 1.020,00 Euro bezahlt hat, dass man der Rezeption auch mitteilen muss, dass das eigene Zimmer täglich gereinigt werden soll, das führt dazu, dass wir im Zimmer in einer Ecke eine Spinnwebe und Barthaare (nicht unsere) in den Gläsern im Badezimmer gefunden, zusätzlich fehlt ein Kleiderschrank, ein Bidet und eine Duschtür und auch ein Kleiderschrank. Wir hatten auch Probleme mit den Karten, um die Garage zu öffnen und um Hotel betreten zu können. 

The hotel is very close to Ole, a few hundred meters away. Shopping is very convenient. Breakfast is very rich! The room is modern and decorated in a style that is very used to. The mattress is super soft. The service is not bad. Satisfied

Rude and unfriendly service at check in. The hotel was fine in every other respect but having worked in tourism for over 40 years I can honestly say this was the rudest service I have ever experienced. The hotel didn’t have our reservation when we arrived but we showed the man who came out of the kitchen our papers. He couldn’t have cared less. Disappeared off. Came back with his lunch. When we pointed at our luggage to indicate the tour operator knew we were supposed to be there he replied ‘that’s nice’ in the most sarcastic way. When we asked where to put our bikes he marched outside and pointed down the street. It could have been in the Roman museum for all I could tell. This man is no doubt the Basil Fawlty of the Austrian hotel industry. But not in a good way!

Been there with my family and grand children. We had a family room and junior suite; rooms were spacious, amenities in bathroom were ample. Restaurant had ala cart for dinner and choices were sufficient and fresh. There were children menu. Walk through the town was so nice. Highly recommended for families with children. There are bikes for rentals and whole town is cosy and friendly.

My family (me, my wife and our lovely 11 months old baby daughter) visited the hotel restaurant for the first and the last time on Sunday 30.10.2022 to enjoy a lunch and time together. We knew that the hotel was totaly new and we expected there at least a good and tasty food. Unfortunately the new hotel's restaurant on the ground floor next to the lobby needed only one thing. Hospitality! Nobody noticed us after entering the restaurant and we had to ask waiters for their attention. When we sat down at the table we heard the complain from one woman sitting behind us with her friend (they were the only other guests in the restaurant apart from us) that her pasta sauce was extremely salty and with hair in it! The waiter appologized her and she changed her order to Caesar salad. Based on her experience and very limited Sunday menu we ordered two Caesar salads. We waited 45 minutes and that was really weird because only 3 eating guests were in that time in the restaurant (the older lady behind us, me and my wife). The artifical lemon taste in our ordered water was terrible but that was nit the highlight. When the waiter came after long waiting he brought only the one salad for me and my wife! I still do not understand how this sutuation could happen in 4* hotel because immediately after our order I asked the waiter one more time to make BOTH salads with chicken and not vegetarian. During the time we waited for salads the other three couples came to the restaurant but nobody from waiters paid attention to them so they left. One other pair eas special becouse they asked waiters about possibility to sit down next to the window and the waiters left them wait 5 minutes for ”Sorry it is no possible” answer. The problem I currently see in this hotel restaurant is missing hospitality hand in hand with open eyes and ears. If the restaurant cannot handle 3 ”eating” (the older lady behind us, me and my wife) guests and a few questions it will be even bigger dissaster with higher number of guests. Me and my wife left the restaurant without paying (we drank half of the water only) and eating - we didn't touch the salad. We complained to the waiter that we wouldn't wait for other portion other 45 minutes. During leaving we were hungry and we heard the waiters discussiun wheter they shiuld have forced us to pay us for water or not.

Visiting Bratislava for first time. Wedding anniversary so asked if any chance by email of an upgrade. Generously gave us an upgrade to a suite. Mrs T mightily impressed with the room and facilities. Staff all friendly. Breakfast brilliant with lots of choice. Interestingly bread and butter pudding which we think used yesterday croissants and pain a chocs. Absolutely delicious. Had a small issue with the bath tap. Reported and fixed while at breakfast. Fab service. Location very central with bus and tram stops nearby and can walk to old town in 10 mins. We will definitely return and highly recommend.