Hotels Near كوبري مشاة we المصرية للاتصالات in Nazlet El-Semman

The service of this star hotel is not up to par. You need to ask for your luggage when the car arrives. The breakfast waiter is very nice. Of course, you need to take pictures with your level.

Thank you The hotel was perfect.For the low price, the location and service are great, and the amenities and facilities are excellent. The view of the pyramids from the rooftop is also most beautiful. Also, the English speaking staff is very helpful.

The hotel was okay, and Mohamed was accommodating. We booked a room with a pyramid view; well, you can see the pyramids if you hang through the window and look backwards, but it is not an actual room view. We were told we could only pay with euros or dollars but not Egyptian dollars, or via bank transfer (with an extra fee (!) on top). There was no prior knowledge about paying extra for not being able to exchange money at the airport or reception despite the fact it is advertised the hotel offers money exchange. Do not take me wrong; the beds are comfy, breakfast is tasty, and you can see the pyramids from the roof while having a brekkie. The breakfast staff was helpful, too. Airport shuttle was top and super quick. As I said, there must have been a language barrier, which is, hey, okay, I am not a native speaker either. But there is no shame in advertising less (and then offering more) and asking questions if you are not sure what the question was. We all work in hospitality, in hotels in fact, and trust me, clear communication can save any situation. It would be nice changing what is actually provided, no spa, swimming pool, money exchange or laundry service. Offering clothes washing but not drying can be tricky when you have an early flight to catch on the following day early Morning. (Especially when promised via text and verbally the day before and day the same day too several times everything is washed and dried!) Update your amenities and services your offer and you will be great guys. The place has potential! But, sadly, for what we paid and what we got did not match at all.

We traveled to this place with our infant with the only expectation of getting a pyramids view and considering the heat, flexibility to be very close to the pyramids at Giza. The location is one of the best in the vicinity, and gives a direct view of the Sphinx. We were welcomed by warm staff (Duniya) and greeted to the terrace wherein the pyramids and the sphinx were lit at night. It was a dusty evening, but the overall atmosphere was great. The incident that has set this stay apart from the others was a personal episode. The next day we chose to visit the major locations of Cairo side like the NMEC and Khan-al-Khalili, and some shopping. En route, my wife lost her phone and we were extremely stressed out in the evening, with all her contacts and memories on the phone. This is the instance when the hospitality of the hotel came into picture. Nearly everyone on the reception staff was aware of the situation, and they started going out of their way to help her. Be it calling the taxi at night and asking (more like instructing) to do whatever it takes to find the phone, to go at each and every place in Cairo and Giza we had been. Language is a constraint, and at each and every instant we wanted a person of trust to translate Arabic to English for us, and in addition, to provide guidance. Ashour at the reception constantly kept calling on my phone to ask updates. They even arranged for a late breakfast for us. To cut the story, we did FIND the phone and there was a happy story in the end. I have to place emphasis on the fact, that Cairo and Egypt functions on a different set of principles that involves a lot of over selling. If we can separate that emotion, and trust on such people who are really willing to help (they still might want to sell you a package ;)), sets the experience apart. They even treated our young kid with a friendship band. The restaurant food quality could be improved, but please remember, first and foremost its a tourist place with a very high footfall. I would like to visit Cairo again, and without a beat stay at this place. Thanks Duniya and Ashour for us to make our stay a very memorable one.

Don't be fooled by the dilapidated lobby and the small elevator. The room was very clean, our couple took two children and lived very well. All service staff are very enthusiastic. Similar to domestic hotel-style apartments, the price is close to the people, the supermarket downstairs is very convenient to get some food. You can see the pyramids on the rooftop. It's a bit cold at night during the Chinese New Year, so be sure to bring a windbreaker or a slightly thicker dress. But it's hot during the day. Hygienic: very clean Facilities: Room facilities are average but very clean. The lobby and elevator are too old like scenes in ghost movies. Environment: Really enter the hotel, the view of the rooftop is very good, there will be a power outage. Service: Every waiter is very warm and kind.

We recently had the pleasure of staying in this lovely hotel in Cairo for the night. Originally booking a standard room we decided to upgrade to a room with a view of the pyramids. All I can say is wow, just wow. Absolutely stunning. Apart from the wonderful view, the hotel itself is first class. Clean, tidy and extremely comfortable beds. We were made to feel very welcome on arrival with full concierge service to carry our bags to our room.

The hotel facade is not very good, and the lobby is similar to that of three-star hotels in China. I was waiting for check-in for more than an hour because the hotel did not receive a confirmation number. However, when I walked through the lobby, I found a different world. This resort is really big, with a very beautiful environment and a refreshing feeling. The only problem is that the room facilities are relatively old.

The hotel looks good and is well maintained, with spacious grounds and spacious rooms. My room was already a little tired/dated. The majority of the hotel staff were pleasant, though the operation felt a little chaotic and some staff on reception especially lacked high-end customer service skills that you would expect from a 5 star.

Hotel staff are friendly and helpful. Especially the staff who wearing blue work uniform,they call him Benmen maybe,he was really supportive staff,he is super nice,he taught me how to call the driver on the Uber and not be tricked by the driver.Everything he can help.I felt thankful to him.Also location was quite and safe.They have updated my room,the room was great and big enough,every room have balcony.The design of hotel was excellent.and there are cafe,cinema,shops.It’s very convenient. I felt so comfortable to stayed in AL MASA hotel. I will choose here if i go to Cairo again