Hotels Near Panoramic View of the Pyramids in Nazlet El-Semman

The service of this star hotel is not up to par. You need to ask for your luggage when the car arrives. The breakfast waiter is very nice. Of course, you need to take pictures with your level.

The hotel was okay, and Mohamed was accommodating. We booked a room with a pyramid view; well, you can see the pyramids if you hang through the window and look backwards, but it is not an actual room view. We were told we could only pay with euros or dollars but not Egyptian dollars, or via bank transfer (with an extra fee (!) on top). There was no prior knowledge about paying extra for not being able to exchange money at the airport or reception despite the fact it is advertised the hotel offers money exchange. Do not take me wrong; the beds are comfy, breakfast is tasty, and you can see the pyramids from the roof while having a brekkie. The breakfast staff was helpful, too. Airport shuttle was top and super quick. As I said, there must have been a language barrier, which is, hey, okay, I am not a native speaker either. But there is no shame in advertising less (and then offering more) and asking questions if you are not sure what the question was. We all work in hospitality, in hotels in fact, and trust me, clear communication can save any situation. It would be nice changing what is actually provided, no spa, swimming pool, money exchange or laundry service. Offering clothes washing but not drying can be tricky when you have an early flight to catch on the following day early Morning. (Especially when promised via text and verbally the day before and day the same day too several times everything is washed and dried!) Update your amenities and services your offer and you will be great guys. The place has potential! But, sadly, for what we paid and what we got did not match at all.

I book in hotel Best view I'm from California USA I booked 4 nights and I really enjoyed my time there I m solo travel and immediately the hotel staff were willing to help, They made me feel like home The location is great you can drink you coffee or cocktails facing the Pyramid I recommend this Hotel LOCATION LOCATION LOCATION Thank You again Expedia and hotel staff Expedia for You hotel recomendation

Don't be fooled by the dilapidated lobby and the small elevator. The room was very clean, our couple took two children and lived very well. All service staff are very enthusiastic. Similar to domestic hotel-style apartments, the price is close to the people, the supermarket downstairs is very convenient to get some food. You can see the pyramids on the rooftop. It's a bit cold at night during the Chinese New Year, so be sure to bring a windbreaker or a slightly thicker dress. But it's hot during the day. Hygienic: very clean Facilities: Room facilities are average but very clean. The lobby and elevator are too old like scenes in ghost movies. Environment: Really enter the hotel, the view of the rooftop is very good, there will be a power outage. Service: Every waiter is very warm and kind.

We recently had the pleasure of staying in this lovely hotel in Cairo for the night. Originally booking a standard room we decided to upgrade to a room with a view of the pyramids. All I can say is wow, just wow. Absolutely stunning. Apart from the wonderful view, the hotel itself is first class. Clean, tidy and extremely comfortable beds. We were made to feel very welcome on arrival with full concierge service to carry our bags to our room.

One of the highlights of my visit was the traditional Egyptian breakfast served each morning. The spread was a feast for the senses, with a variety of freshly prepared dishes that showcased the rich flavors of Egyptian cuisine. From fluffy falafel and creamy hummus to freshly baked bread and flavorful shakshuka, every bite was a delight. The breakfast not only provided a hearty start to the day but also offered a genuine taste of local culture. The hotel's location is perfect for exploring the pyramids, and the staff were always ready to assist with any inquiries or arrangements. Their warm hospitality and dedication to guest satisfaction were evident in every interaction, making me feel welcome and valued throughout my stay. After a day of exploring, returning to the comfort of my spotless room and indulging in the exquisite breakfast the next morning was the perfect way to experience the magic of Egypt.

This Hyatt is the worst Hyatt I have ever stayed at. The hardware facilities are still good because it is newly built. Compared with five-star service and management, there is still a lot of room for improvement. The most intolerable thing is that the room provided to me was not a normal room. It's a room in a suite. The soundproofing is very poor, and there is only one door between us and the guests next to us. The sounds of their conversation and exchanges at night could be heard clearly. I only slept for two hours the day I stayed, it was too noisy! Look at the extra bed they arranged! Blankets and jackets are provided. You want to use it, hum! You have to put it in yourself. After negotiating with Ctrip, the quilt was delivered late at night. It was just a quilt. The quilt was a quilt and the jacket was a jacket. If you want to use it, you have to do it yourself. After showering, there would be so much water spilling out that I almost slipped! Because it is not a standard room, the shower they provide allows guests to take a shower in the bathtub, and the water flows outside to the floor. I have to praise Ctrip's service here. It's really good. If there are any problems, they can actively negotiate and resolve them. I have used Booking and agoda when traveling abroad before. But when encountering problems, Ctrip is the one who can seriously solve them. There are many varieties of breakfast, but it doesn't feel delicious. There is a Starbucks in the hotel, but I feel that the taste is better than that in China. The waiter at the front desk is really not very patient with Chinese people. I speak Arabic English with a strong accent and very fast.

The hotel looks good and is well maintained, with spacious grounds and spacious rooms. My room was already a little tired/dated. The majority of the hotel staff were pleasant, though the operation felt a little chaotic and some staff on reception especially lacked high-end customer service skills that you would expect from a 5 star.

Hotel staff are friendly and helpful. Especially the staff who wearing blue work uniform,they call him Benmen maybe,he was really supportive staff,he is super nice,he taught me how to call the driver on the Uber and not be tricked by the driver.Everything he can help.I felt thankful to him.Also location was quite and safe.They have updated my room,the room was great and big enough,every room have balcony.The design of hotel was excellent.and there are cafe,cinema,shops.It’s very convenient. I felt so comfortable to stayed in AL MASA hotel. I will choose here if i go to Cairo again