Nasu Onsen Sanraku

非常棒的飯店，希望以後有機會再去！

全てにつけ一流でした。

This time we used the shuttle bus from Nishinasuno. The driver was safe and I was surprised at how big the bus was. The staff was also polite and warm when we arrived. Our room this time was on the 4th floor of the West Wing, and the view was great and it felt nostalgic. The room had been remodeled, but I was happy to see that some of the old room was still being used appropriately. We thoroughly enjoyed the hot springs and the food. It had been about 20 years since we had last stayed here, but everything was just as good as before and we were very satisfied. There had been a change in the staff, but everyone was very likeable and I was happy about that.

I decided to go to a hot spring in Nasu with my 93-year-old mother, and out of several options, I chose Sanraku because I had stayed there before and my mother was familiar with it. The room was on the 4th floor with a great view overlooking the Nasu Highlands, just like last time. The open-air bath was the largest of any hot spring I've ever stayed at, and it was surrounded by trees, and there were no other guests, so I was able to relax. The food was delicious, including bowls, sashimi, fried foods, Tochigi beef, and corn rice. My elderly mother also left out some fried food and Tochigi beef, but she ate the rest. All of the staff members who dealt with us were very nice. In particular, the young female staff member who was in charge of dinner was very helpful and made the meal enjoyable. If you use a wheelchair, there are a few stairs in some places, which can be a problem, and the facilities feel old, but I would stay again to enjoy the view from the room, the open-air bath, and the food. .

I feel like I threw money down the drain. Even though I had high hopes, I was betrayed and disappointed. It was an inn that I felt strongly that it was not worth the price of all the inns I have stayed in so far. We decided on Nasu Sanraku because there were many people who rated it highly in word of mouth. I don't usually write reviews, but I have a strong desire to prevent more people from wasting their precious time and money like me, so I'm posting this time. "The most disappointing thing was the food." I thought I was being made a fool of. I felt that the appearance and the food content were at a low level compared to other inns with the same price. The content of the meal was so disappointing that I didn't even feel like eating the last dessert, so I declined. Regarding customer service, there is not enough attention and attention from the front desk. It was an inn that made me realize that paying a high price does not mean that you can receive good service. If you can continue with the same food and service, I would like you to review the price. In a sense, I was interested in how amazing it is that this service maintains this price.