The Bankers Alley Hotel Nashville, Tapestry Collection by Hilton

Everything about Bankers Alley was top shelf Definitely rebooking when we return to Nashville

The roads were under construction. It was not easy driving to hotel. No parking available except for valet which cost 60 per day! No in and out available either. The hotel entrance is in an alleyway. I had to ask for assistance unloading bags from vehicle. Once I checked in I wasn't informed about where breakfast was (if any) or any amenities offered. Once I was up in my tiny king room with absolutely no windows (I faced an interior wall and another room) no sunlight. It felt very dark and gloomy. The outlets near the bed didn't work at all. One of the lamps switch was broken. The whole bulb assembly nearly fell when I touched it. There was a refrigerator in the room but it barely worked. There was dust and grime petrified in pull out table /tracks where coffee machine was. No ice machines!!!! I searched for 30 minutes and couldnt find anything that explained where i could get ice. I tried calling front desk but my phone didnt work. I physically went down to desk and they told me no ice machines and had to get from bar!!! Also no one offered to look at my phone in room since it didnt work. The sheets on bed very scratchy and uncomfortable as well as towels. Hair dryer was broken and didn't work well. It definitely was as clean as you would think a Hilton to be and the room wasn't anything like the online pictures. For 2 nites it cost me almost 660 not including the valet for my car. Restaurant/Bar area nice but for yogurt and fruit for breakfast was 17 dollars! Probably wouldn't stay here ever again.

The worst Hilton hotel I have ever stayed. Furniture in the room was broken….hair dryer broken room was never cleaned the three days I was there….called manager no results….pitiful paid for an upgraded room and did not receive. Lack of carrying by the entire staff

Room was clean and staff was great. AC did not get very cold which was a bummer and breakfast is $30 a person.

I stayed here before when it was 21c Museum Hotel. The best thing about this hotel is the close proximity to Nissan Stadium which is merely a 10 minute walk. This hotel is going under renovations and is not up to speed yet from what it was previously. Staff was super friendly and great service. Elevators were extremely slow and even had a sign saying they were slow between 8 and 4pm. Valet parking will cost you 65 dollars plus tip. If traveling light park in the lot across the street for 55 dollars for a full day. All in all I would stay here again if an event was at Nissan Stadium. Room was private and clean but it didn’t have a balcony or view if that matters to you.

Do NOTTT stay at this hotel!!!! I rate if a 0 out of ten We had three rooms for three nights, there on business. One of the rooms had no AC they told me they were full and we could not move rooms. We got NO sleep for two of the three nights. They then moved us to a different room. They charge $100 incidentals per night, we have been home for two weeks and they have still not credited my card!!! They don’t offer a shuttle like most of the other hotels in that area. They say they are a Hilton Well that makes it clear to me to NEVER book with Hilton again This is UNACCEPTABLE for the price you pay to stay here!!!!