The Bankers Alley Hotel Nashville, Tapestry Collection by Hilton

Superb

Everything about Bankers Alley was top shelf Definitely rebooking when we return to Nashville

The roads were under construction. It was not easy driving to hotel. No parking available except for valet which cost 60 per day! No in and out available either. The hotel entrance is in an alleyway. I had to ask for assistance unloading bags from vehicle. Once I checked in I wasn't informed about where breakfast was (if any) or any amenities offered. Once I was up in my tiny king room with absolutely no windows (I faced an interior wall and another room) no sunlight. It felt very dark and gloomy. The outlets near the bed didn't work at all. One of the lamps switch was broken. The whole bulb assembly nearly fell when I touched it. There was a refrigerator in the room but it barely worked. There was dust and grime petrified in pull out table /tracks where coffee machine was. No ice machines!!!! I searched for 30 minutes and couldnt find anything that explained where i could get ice. I tried calling front desk but my phone didnt work. I physically went down to desk and they told me no ice machines and had to get from bar!!! Also no one offered to look at my phone in room since it didnt work. The sheets on bed very scratchy and uncomfortable as well as towels. Hair dryer was broken and didn't work well. It definitely was as clean as you would think a Hilton to be and the room wasn't anything like the online pictures. For 2 nites it cost me almost 660 not including the valet for my car. Restaurant/Bar area nice but for yogurt and fruit for breakfast was 17 dollars! Probably wouldn't stay here ever again.

The place is very accessible to Broadway

Such a beautiful hotel, convenient and close to broadway (walking distance but not loud at all) Deangelo was super helpful and made us feel at home. Overall, just such a lovely place to stay, definitely recommend

The room was okay. Nice and modern. The tile was nice and the beds and bedding were comfortable. We had a nice view. There was no couch in the room and two chairs. The coffee maker was more difficult to use than it should be. For the price you pay at this hotel you shouldn't have to pay $55 for them to park your car 50 ft down the road. Also breakfast is not free and not cheap. A little pricey especially when you have to pay extra for the things that you would expect to not have to pay extra for. The valet guys were great and the maintenance guy that helped us fix the TV was great too. The location was great as well. So I guess the price was the only thing that was an issue for me.

Nice hotel and walkable to Nissan Stadium and Broadway. Service was poor, under staffed and slow valet. We requested early check in and didn’t have our room ready until 2 hours after the normal check in time.

Excellent view. Highly recommend the balcony suites.

I had an exceptional experience at the Bankers Alley hotel, even though I checked in during the middle of the night. The staff met every expectation, and Brianna went above and beyond to make my stay comfortable. She ensured my car was parked safely and provided fantastic customer support, handling everything with genuine care and attention to detail. I felt truly valued as a guest. I highly recommend this hotel for its dedication to quality service, no matter the time of day!