Guest User
November 6, 2024
This was the most disappointing place I’ve ever stayed. When I booked this stay months ago for a girls trip with my daughter, I wanted to stay somewhere unique and had a lot of space. I chose a 2 bed/2 bath, there was no choice of a which room but I chose to pay extra per the pictures that were on the website to be in a room that according to the pictures and description was a large, bright space with an outside terrace/balcony. It looked perfect in the pictures to what I was hoping for my weekend with my daughter. Instead what I got was suite 1B, essentially a basement apartment, no light, and tight spaces.. The suite only had one window was next to the glass back door that led out to the alley with views of the dumpsters for the restaurant next door and open to a public street. Anyone could walk up to the glass back door that didn’t have any curtains for privacy. It was very uncomfortable and felt very unsafe. We definitely couldn’t use the space. We even avoided the living space at night because anyone could just walk up and see into the apartment. The main bathroom was so small that you couldn’t wash your face in the sink because you couldn’t bend to rinse you face without running into the door. The bathroom attached to the front room had black mold on the shower curtain and piles of dirt in the corners. Sleeping. Sleeping was impossible. The split AC units in the apartment would vibrate the entire wall when it turned on and then it would make a horrible noise before it turned off. This went on every 20-30 minutes throughout the night. I’ve traveled a lot and stayed at places that had issues but nothing like this. This property was misrepresented. I would have NEVER booked this property if it had been properly represented in the description and pictures. I did not know that I was on the first floor or which suite I was assigned until the day before my stay when I received an email with instructions on how to access the building.