Hotels Near Michael Kors Outlet in Napa

A very controversial impression from this hotel. On the one hand: a beautiful mansion with a small number of rooms, with very interesting interior, real antique things, cozy, quiet, near the city center, with delicious breakfasts, spacious room. Two-room with two big beds. A big sauna that tried to make modern. But on the other hand, it feels that the patrons are doing a little favor that they let them live there at all. First, I don't understand why I took a four-adult room but it turns out it's booked for only two and I have to pay 50 dollars a day for each extra person. What did I pay for? The towel was only three and we didn't give us any extra. The room was cleaned because the maid went in once, why somehow feared that there were no adults in the room(children 12 and 14 years old), left and didn't return anymore. It turns out I paid only for extra breakfasts. Another strange moment: settlement strictly from 3 to 6 days. Three hours a day. Chances a little. There are questions to the sunglasses. It's cold. And, if you stand in the shower for a long time, the lighting is automatically turned off in the entire bathroom and you will stay in the excess darkness. Why is this invented? Whose convenience?

American standard motel, the hotel environment is good and convenient, breakfast is very good. Hotel facilities are quite old, there are many supermarkets around the hotel, quite big, very good. The parking lot is large, convenient and free.

Very nice country hotel to enjoy the tranquil comfort of Napa

We arrived at 3pm-ish. The girl who checked us in was super nice. our room was not ready, but she said she pre-checked us and our room would be ready by 4 check in time and they would text us once ready. She verified our phone # and all our information. I also verified that the room extras we paid $$$$ for would be set up and in our room upon checkin, She said yes, that is actually why our room was taking longer to be prepared, they had to clean it and then set everything up for us. This did not happen. It was 415 ( after the 4 check in time advertised and no text or call) we went to check in and the Manager on duty did the entire process all over again, when we asked about it he got snippy and proceeded to argue with us as to why. It was like he wanted the last word - he was young, so I imagine he had not been trained on customer service 101, don't argue with customers. When we got to the room, nothing was set up. So I went back down stairs and asked the same manager on duty and he said I do see that, but we don't set up stuff in dirty rooms. I re-explained what the other lady had told us,how it was a surprise for our kids which why we paid extra for it, and why we waited even after 4 to get checked it. He just said again, we dont set stuff up in dirty rooms. Which makes no sense. I could tell he was going to argue with me again, so I just looked at him, he called house keeping and asked them to deliver it. He was very snippy and rude. The sheets has spots on them, and there was hair in our tub, the mirror attached to the wall had a burn or something on both sides and was wrecked. It is located in an industrial business area, which is very deceiving from the online pictures. For the money per night I would not stay again. The only good part was the Crush bowling alley. The server was super nice and that was fun, normal bar food- nothing fantastic for the price. We tried to go to Blend coffee bar in the morning, outside they had advertised ” dragon fruit drink and green juice” my kids were so exited. I stood in line for like 15 mins, went to order dragon fruit juice, they were out, went to order green juice , they were out, asked if they had a breakfast burrito, they were out. Keep in mind this was like at 830 am in the morning, it was not late. Why did they have that sign up outside advertising everything they were out of!!!??? We ended up going to Starbucks. Also the brewery was closed. This was disappointing, should have been stated on their website.

Very nice hotel, in a golf course, all around the room are golf courses, the environment is perfect, we live in a suite, you can cook for yourself, the hotel is very close to the supermarket, you buy food and cook like at home. Parking is free! The room has a front and back garden!