Nuonuokafei
September 20, 2023
I arrived at Wakura Onsen at 2:30 in the afternoon and exited the station. I saw the Kaishu bus and happily walked over to pick up the tall guy holding a flag. When the staff heard my name, they looked cold and said, "Wait a minute." Then they were busy greeting other guests. After arranging for them to get on the bus, I basked in the sun. I didn't understand. When I asked him, he actually told me that it was not the check-in time. After other guests got on the bus, he took me and two other foreigners to the waiting room, and then picked up the guests after the bus was delivered. Our happy mood of waiting for check-in was completely ruined. I just didn't make a reservation, so I was treated as a guest, which was quite uncomfortable. The agency didn't send an email to explain the need to make a reservation. In fact, it was no problem to wait for the next pick-up, it only took more than ten minutes. Time, but the etiquette of this staff is so bad. It is not like the well-trained hotel staff. In fact, if the hotel is full and I have to wait for the next time, there is no problem. In short, the pick-up service gave me a cold reception. I cannot say that it discriminates against foreigners, but often there are no agencies for foreigners. I didn’t make a reservation for this service so I didn’t make a reservation. Gao Moumou’s different treatment of guests made me very uncomfortable and deeply affected the hotel experience. I actually like the hotels in Gyoritsu Resort. In the Jiayun Hotel, I gave a full five-star rating to the etiquette of this hotel. There is a big problem when checking out. I saw the female staff at the front desk throwing slippers on the floor and the sound was very loud. Overall, I am very disappointed. It is a pity that such a good sea view and new room facilities. The air-conditioning sound is very small. The quilt is too thick and very hot. The dinner service staff is very There are many good hotels in Haowakura Hot Spring. Check out other hotels.
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