Hotels Near Qualicum Beach West Beach in Nanaimo

Parents of neurodivergent children BEWARE!! We were visiting family for the day and spent most of our time at the pool. The lifeguard on duty was horrific, she abused her power and was often yelling unnecessarily at the kids trying to have fun. After yelling at my autistic son for going down the slide with his little sister, my sister ( who was watching him at the moment) approached the lifeguard and explained that my son was neurodivergent and would not respond well to her yelling at him, so if he did something that needed to be corrected could she please let my sister or myself know so we can talk to my son ourselves which would greatly reduce the risk of a meltdown. The lifeguard looked her in the face and said “ I will NOT do that, kids need to listen to ME and learn to listen to other people besides their parents.” After trying to explain again why this wouldn’t work for my son, the lifeguard became even more aggressive in the way she was speaking to my sister. It was shocking. Shortly after a young boy with Down syndrome was eating his ice cream by the pool, the lifeguard marched over there and yelled at the boy, “you can’t have that here!!” Grabbed the ice cream out of his hand and took it to his mother who was sitting by the fence. Everyone sitting there was horrified. It was really sad to watch the little guy so confused and upset while he was on vacation just trying to have fun. If your job is to monitor kids, it is crucial that you are sensitive to the neurodiversity of children and are properly trained to handle their uniqueness in a respectful manner. When you are approached by a caregiver who explains the needed way to deal with a neurodivergent child and decide that you are more equipped to handle that child using force and aggression, YOU are in the wrong job. That life guard is very lucky that it was my sister she was dealing with and not me. I will not recommend this resort to anyone. I am extremely disappointed and shocked.

This complaint involves a very troubling incident that took place at the Qualicum Beach Inn, Vancouver Island, on May 17th. We were assigned Room 105 when we initially booked into the hotel and paid $550.00 for our two night stay. First impressions of the room was that it was kinda dirty and not recently made up. Further inspection bore this out. Obvious that the floors had not been cleaned. The sheets on the first bed had not been changed as evident by the hair and flakes of skin on the sheets. The inspection of the second bed revealed something much more disgusting that we have never encountered on all our years of travel. There were several large brownish stains on the bottom sheet that appeared to be some type of bodily fluid. This was totally gross and could have posed a serious health hazard if the stains had contained an active pathogen of some type. We immediately reported this to Brad, the night manager, shortly after 8:00 PM on the 17th. Brad was rather muted in his response. He showed little emotion and did not offer an apology of any kind. He did acknowledge that this was not acceptable. I was very upset and told Brad I wanted a clean room. He gave us another room on the second floor for the remainder of our two night stay. We are very disappointed and upset how this whole situation was handled by Qualicum Beach management. The hotel took the position that the replacement room on the second floor was considered an upgrade which represented adequate compensation for our inconvenience. We never requested an upgraded room. We were puzzled by the hotel’s indifference to our outrage over the unsanitary conditions in the room. We were both very upset and distressed by the lack of an empathetic response to our situation. Most reputable hotels would have bent over backwards to make sure we were taken care of. Instead, we get ‘attitude’ from Brad and No Apology. The reality is that the Qualicum Beach Inn dropped the ball on this one. Disgusting dirty room, poor customer service and attitude. To address our concerns we expect an apology from the Qualicum Beach Inn and monetary compensation for our stress, anxiety and inconvenience caused by this incident. We sent a detailed email on May 22nd with photos of the soiled sheets to the General Manager, Irina Ciumac, outlining the basis of our complaint and our expectations for a resolution. We have not received a response of any kind from the Qualicum Beach Inn regarding this incident.

This was my first time ever staying here and I was very impressed. I will definitely be coming back to the Bayside Resort in the future. The staff from the moment I walked in the door were amazing. They were super polite and very helpful and very informative for all my questions and needs. The room was very clean and beds were very comfortable. I came there for a relaxing weekend and got just that. The restaurant and lounge staff were so nice and on the ball. It was very busy there but they never skipped a beat and always made me feel like I was the only one in the room. I was super impressed with this. It was disappointing that there was no hot tub as it was dealing with repairs at the time, hey these things happen, but the pool was great and the workout room/gym was very impressive as well. Location of this resort is amazing, honestly can’t get much better. Spectacular views on beachfront to one the most popular beaches in this region. What a beautiful spot!! I feel like I can go on and on, all and all I had a great experience at the Bayside Resort and I will definitely be back soon!!

Scenic! That piece of beach is said to have geoducks, but after digging a few times, there is no harvest... Maybe our level is not good. The downstairs restaurant has a small shed and dinner can be reserved.

Fabulous weekend, excellent facilities, great service. Ocean views are world class. Cedars Rest was excellent. Extended us several nice 'extras' because it was our anniversary. Quiet, peaceful setting on the ocean, fabulous beach.

Our group of nine, four adults and five teenagers spent seven days at this resort. We had two separate units and we had the units with three bedrooms. One of the bedrooms is actually its own studio suite which was kind of nice because it does have its own fridge and a little AC unit and it’s own separate bathroom so it was really, great actually We were in the 200 building facing the pool. If you’re not a lover of family resorts or kids this may not be the place for you or at least don’t face the pool lol. There are a number of different types of accommodations here and there are also some townhouses which I think are two bedroom suites which looked very nice. There’s also some villas, but they book up a year in advance And they overlook the ocean which is beautiful. We were on the third floor of the 200 building and we could see a little bit of the ocean from our balcony. The nice thing about our room was that it did face the pool, but it was really quite private because there was trees in front and when you’re sitting on the patio , you had a lot of privacy. The balcony had an overhang as well, which was nice. There’s also a gas barbeque on the balcony which we used a few times The AC units are the ones that vent outside and they’re decent enough. (Not central air like the townhomes had). The pool is open until 11 o’clock every night. The teenagers had complaints about the hot tub that it wasn’t hot enough, but overall the pool was fine. My couple complaints are just observations about the places that you may not want to have somebody above you if you’re in the Buildings where the condo/Apartment style units are. As I said we were on the third floor and this building is four floors and you could hear a lot of the people above you stomping around. Not a dealbreaker I mean we were fine with it, but they had little kids and they were ripping around quite a bit so it was kind of annoying when they would start at 6 AM. anyway it wasn’t that bad Just an observation. The property, at least in the apartment style condo units don’t get cleaned for the time that you’re here so you have to constantly ask for things when you run out such as toilet paper, sugar, those kinds of things. Parking could be a struggle from time to time because the place fills up a lot every night, especially on the weekends, but it was never a huge deal for our group. Overall experience here though was very good and we would return.

All aspects are very good. The hotel is very clean, but there is no hot water bottle, you have to take it with the front desk, and there is no bottled water in the hotel.