Hotels Near Parc de l'Etoile in Namur

I presented myself with a valid hotel reservation via Wallonie Pass and the Accor website and tried to check in at the reception. The receptionist did not accept the Wallonie Pass as means of payment although it is clearly stated on the website. I quote the receptionist ‘I am not familiar with how to process your booking therefore I will not accept you’. On my request to call a manager, or anybody responsible, replied ‘it is not my problem, I am just a front desk employee,next please’, and he ignored me completely. I called Accor Reservations and Wallonie Pass, where I got from both sides confirmation that I should be accepted. Upon asking him to listen to Accor on my phone’s speaker, he turned his eyes away and left the front desk. I decided to stay in a more welcoming environment in another hotel acceptong the Pass Being a travel industry professional on a private trip, this behaviour is unacceptable, and I will review my company’s travel policy to avoid Accor where possible

We found this B&B just by looking on the map for a location to stay in Namur, away from the downtown, but close enough to walk. We couldn’t have been any happier we chose Villa Balat! Muriel is a charming, helpful, attentive host. Her villa is comfortable, her breakfasts amazing, but best of all she really cares about the comfort of her guests. If you find yourself in this part of Belgium, Namur is a lovely city with a surprising number of Michelin rated restaurants, and Villa Balat is the place to stay. Thank you Muriel!

I arrived at the hotel in the middle of the night. I was a novice at the hotel front desk and it took me more than 20 minutes to check in. However, the waiter's attitude was still very good and the person was nice, so I didn't care about it. However, the hotel room was too small. I thought it would be more expensive in a hotel in Japan or Hong Kong. mini, but the facilities and equipment are still very new and advanced, neat and clean; the breakfast is also quite good, there are not many fresh fruits and juices, the front desk during the day is very professional and skilled, the overall evaluation of the hotel is good, it is a 10-minute walk from the train station , good location. Just take a taxi to the train station. They are all French-speaking cities and you can easily communicate in English.

From the outset I have to say that at the Mercure hotel in Namur the food was fine and the staff wonderful. We arrived in Namur on a Sunday evening and parking was not easy to find. In the end we used the car park next to the hotel / ******, thankfully only half-price for hotel guests. That evening we eat in the hotel. My wife and myself had two courses, she had a starter and main and myself a main course and desert. The house red was very mediocre. Evidently the hotel, like many in the tourism / hospitality business, had a shortage of staff. Evidenced by the awkward silences of the diners as they looked pleadingly towards the serving hatch. We saw the video loop on holiday adverts at least six times. Make the adverts longer and or the service quicker. Just after the two-hour mark a spoon arrived. Some 10 minutes later it was accompanied by a rhubarb tartlet. A word of advice for the staff, please serve a tartlet with a spoon and a knife. The result of cutting the tartlet with a spoon results in two halves flying off in opposite directions. On a more serios note the excellent showers do need a non-slippery base. For all the criticism above we would stay again at the Mercure Namur. Everything else including TV stations was fine.

We booked this stay to celebrate our Anniversary. We choose the royal package so we could enjoy the wellness, dinner and breakfast all in one. I had emailed the hotel in advance that it was our anniversary and they said they usually don't provide extras with such occassions but they were willing to have a bottle of wine ready in the room. Unfortunately we never did receive that. Wellness was a nice addition to the package. Jacuzzi, sauna, infra red and showers. Good enough to use for an hour. Dinner was the high point of our evening. The dishes were delicious and nicely plated. 5 courses of amazing skill and flavor. I would come back soly to eat in this restaurant!!! Room was comfortable, clean and spacious. Everything your expect of a 4 star hotel. Mini bar, amenities etc The only reason I can't score this experience more then 3 stars is because of the breakfast. In my opnion (with experience staying in hotels over the world like USA, Canada, UK, Morocco, Lebanon etc) this was not a 4 star experience. The overall selection is very limited. The deli meats were only consisting of pork so we could not eat from it. Some salmon would have been a nice addition. I never in my whole life have had to fry, bake my own eggs in a 4 star hotel. This is one the weirdest things I have experienced. Me standing at a stove making my own eggs while paying well over 300 euro for a nights stay. You really need to up your game when it comes to breakfast. At least get a chef to provide nicely made omelets, scrambeld eggs etc. There are only 30 rooms so you could provide such an excellent standard if you put in the effort. The breakfast buffet area is also very dark and small. Kept bumping into people and let's not start about the very slow coffee machine. Overall the stay would have been perfect if we didn't have to check out with the experience of such a bad morning. Hopefully this is something you can improve on then it would be 5star

Fab 2 night stay. Lots of positives. Good sized room, comfortable bed and nice quiet air con. There’s plenty of parking and a cable car down to town running 10am to 6pm in summer. Food was a big plus. Evening menu is 3 course with 3 choices each course and an amuse bouche. We ate here 2 nights and tried 2/3 menu and all excellent. This is a regional hotel school and the young waiters are in training - loved them. On top of all above we thought was great value. Recommended.

Brilliant place. Free parking on site. Large, modern, clean room with comfortable bed and large shower. Friendly staff. Bar and restaurant. Outstanding breakfast, with lots of hot and cold options (including freshly squeezed orange juice, a pancake maker, and bakery-quality croissants and pain au chocolat). And just a couple of minutes from the motorway. At only EUR 106 incl. breakfast, this is a gem. Will definitely stay again.

My second stay. Quite convenient if we go by car to namur. A lot of furniture interior shop around (unexpected, but nice). 10 min to city center by car. There are a few bus from city with stop in front of hotel, but the frequency is like 1hr or more. Parking is great at the hotel. Room is good, chic and large. The bar is nice.

Service hôtelier et restauration de très bonnes qualités Personnels accueillants et à l’écoute afin de répondre rapidement aux besoins des clients. Chambre confortable et bien équipée (TV,machine à café, matériel de 1ere nécessité mis à disposition à la réception) Menus variés et exellent rapport qualité prix. Spécialité fondue, pierrade et raclette Idéal pour un WE touristique dans le Namurois