Hotels in Central Business District, Nairobi

Anthony, a trainee at the concierge, was super friendly and helpful. Super professionalism made my stay rewarding. The breakfast was very good but the room wifi was very weak and cannot be connected. Location is great and restaurant Kilimanjaro, riverside shuttle station are within walking distance.

The hotel is opened by the Chinese, the room is large, the bed is large, and the standard room in Africa has been living for so long. The standard double bed of this hotel is the largest.

Booked 3 club rooms for 3 separate nights during a multi-stop tour through Kenya. The Stanley and the 1902 lounge were one of the highlights of our trip and we would definitely stay here again and specifically book the club rooms. First of all, the staff were incredible - Emilie, Collins, Benson (1902 lounge butlers), Steve (concierge) and Susan (management) deserve special recognition. They all went above and beyond to ensure our stay was amazing. The 1902 lounge is well worth the upgrade. Soft drinks and snacks during the day, and an incredible happy hour daily from 6-8 with hard drinks and hors d'oeuvres. And if your flight is later the day of checkout, you can use the lounge throughout the day. The staff were incredibly friendly, helpful and attentive. We tried all 3 restaurants during our stay - The Thorn Tree cafe provides an excellent breakfast and is good for lunch. Both the Thai Chi and Pool Deck restaurants were excellent dinner choices. If you are heading on Safari or to Mombasa you can leave the luggage you don't need with the concierge, taking only the things you need for that part of the trip. This makes traveling so much easier. The beds were comfortable and the rooms were spacious and well-appointed. As we returned to the Stanley from one of the legs of our trip, we all remarked that it felt like we were ”coming home”. Would highly recommend.

Hotel staff service attitude is good, but the hotel room wifi is very poor, simply can not connect, it is recommended to improve, thank you

Hemak is a good place and I was truly impressed by the level of service provided by the staff. From the moment I checked in, receptionist made me feel more comfortable with their warm and professional welcome. The rooms are perfectly clean, housekeepers are doing a very commendable job . Waitress in the restaurant are awesome and they made my dining experience more enjoyable. Food was delicious,chef and his team deserves special recognition . Presentation of food was wonderful . I highly recommend Hemak Suites Hotel for it's exceptional staff and hospitality . I look forward to come back soon with a group.👌

The location of the hotel is surrounded by many supermarkets in the downtown area, and life is very convenient. The hotel facilities are also good for a small family life. The kitchen and other daily necessities are complete. The waiter cleaned and washed dishes every day. The hotel is relatively quiet, a few gates, and it is very safe. What I like most is that the price is very reasonable and it is a hotel with super high cost performance. Will come here again next time.

The Hotel offers some good accommodation at an affordable rates both for business or private outings.Meals are excellent plus the services are of class.The hotel is convenient for meetings around the city because of it's location.It can be easily accessed and they have a well secure parking .

We have been using the Oakwood for years. It was always a reasonably priced hotel in the heart of downtown Nairobi. We decided to check it out over the weekend and it hasn't changed much apart from a new entrance that is totally out of character with the rest of this small cozy hotel. Steel grills and off white tiles really do take away the old school charm that was always something we enjoyed. It feels like walking into an antiseptic dental surgery and we immediately missed the old wood lined walls that exuded charm and warmth. The rest of The Oakwood is much the same. The marvelous ramshackle rooms and furniture remains unchanged. Unfortunately it seems the owner decided to increase the cost of a cold refreshing beer to an extortionate KSH 400! This was the subject of much discussion with the disenchanted staff reporting that customers were jumping ship for more regular prices in less iron clad establishments. Sadly we decided to follow the herd and moved on! Shame to see such a venerable old establishment fall into the same trap as so many other old charmers.....!

I liked my stay. They allowed an early checkin at 5am and also helped me with a charger to fit the socket. Basic accomodation. I had no complaints for the price and the location was the best part about the hotel in the centre of everything

STAY AWAY. This hotel is a fleabag. I am a travel agent and booked this hotel for clients for one night and myself for two nights. After each changing rooms 1x, with the 2nd room being as bad or worse than the first, we left and checked in elsewhere. Upon speaking to some business contacts in Nairobi, they shared that is typical- most people check in and out within an hour. In a nutshell, the rooms were filthy. The carpet was stained and wet in some areas. The furniture was pealing and/or missing the laminate. There was no air conditioning and the windows either wouldn't open (no screens) or if open, the street noise and exhaust was overwhelming (this in just the hour we were there!). The bathroom was worse. Cracked tiles, dirty, some mold, and if there was a shower (not all rooms had one which was not disclosed) the ”shower” was a blue bucket attached to the ceiling with perforated holes. The guy at the front desk was the only good thing about the place. He was quite apologetic and asked that we wait to speak with the GM. The GM thought it was quite amusing- smirking as he spoke with us, and was unwilling to do anything for us regarding a refund. We have since recommended that ******* and all Credit Card travel programs remove this hotel from their listings- as well as advised my East Africa travel group to never recommend. They seemed to be doing some renovations (which they also didn't disclose)- removing the carpeting and putting in tile. However, in addition to all above, the room I was given had two rooms (one across hall and one next door) being renovated with the noise of that occurring as well as chemical and paint odors also permeating the hall. AGAIN. USE AT YOUR OWN RISK.