Hotels Near Crossroads in Nairobi

This is a very decent hotel. What is great about it is the very high standards of service. All personnel were polite, professional, capable and helpful. The room was a standard one with all necessary amenities. Time and usage have taken their toll on the bathroom and some of the furniture. The towels were very tired and the hairdryer dirty and sticky , something that made an overall unpleasant impression. Breakfast was satisfactory with a variety of options. The hotel is not centrally located in Nairobi and the area around it, though interesting and vibrant, does not offer many opportunities to stroll around. We felt safe and well taken care of and this is important. Given the Marriot-Bonvoy association of the Four Points franchise and our Elite membership, we expected an upgrade, but we did not get one.

If you're looking for an amazing hotel to stay at while in Nairobi, look no further than Swiss-Berlinn. After many failed attempts at finding an airbnb, we found this wonderful hotel. It's very secure, clean, has hot water, functional ac, has wifi and the executive suite rooms are spacious. The rooms are beautiful and the staff is very pleasant. I especially want to thank Vivian B who went above and beyond to make sure that my welcome to Nairobi was nothing short of warm and that my birthday was unforgettable. She made my stay in Nairobi very comfortable and I can't thank her enough for being friendly and kind during my visit. I highly recommend this establishment to anyone considering staying here!

Best service ever. Friendly staff and very welcoming. Safe area, clean and very nice breakfast which is made for you as like it personally. The staffs are very nice people. They do everything you would like you'd ask. ASAP! Thanks to all staff working there from the guards to chefs to the receptionist. Especially receptionist Ann and others who are working at night. I will book this hotel every time I'm going to be visiting Nairobi and also the hotel is very safe for your valuable staffs. there's a safe at the room but your other bigger stafs like laptobs are also safe Thanks, Ann and Others that work mostly at night. You guys made my vacation unforgettable.

Very good hotel, this should be considered a high-end hotel in Kenya, the service is also OK, next time if I go on a business trip, I will choose this hotel again

I stayed in this hotel for 10 nights on 07 March 2024. The room were very clean I even left a tip for the room cleaner for the first time in my life. Really, Everything was lovely, breakfast, food on rooftop restaurant and the staff were very friendly and helpful. Definately I will be coming back. Happy customer, Kate😃

Me and my husband had gone to visit Nairobi and choose to stay in this Hotel, the apartment booked was 1 bedroom suite but they upgrade us to 2 Bedroom which neither we asked nor the informed us, it was only after we entered the room we came to know about it We were given 25th floor, the rooms from higher floors have great view of the city and the park, the rooms are really well built and very well furnished and the kitchen and its equipments are really well stocked, apart from that nothing else to expect We had a very bad experience in the Hotel, on Saturday Night / late evening around 8 - 8.30 my husband met with a small accident while closing the sliding doors of the balcony, his fingers were bleeding and I called the Reception and told them about the incident and asked them to send ice immediately but after 15 minutes they called back and said that ICE if they provide to room will be charged room service charge which is KES 1,500 ($11.90) !!!! Can you believe it???? Had it been an major incident what would have happened, my husband went to the reception had to raise his voice even met some senior Manager but the incident left a very bad experience, i wanted to checkout as anything could have happened and due to Hotel's negligence it could have could be fatal The following day at 8.55am we asked for creamer till 9.35am when we left the room it wasn't delivered People coming for long stays it very ideal but for people coming with families or small kids or old people it's not recommended The entry to the room is very confusing and a long walk, you enter reception wing take a lift to L floor which is basically 6th floor, later cross over to another wing and take the lift past the kitchen door which can be a bit difficult Also when you crossover to another wing there is no provision of umbrellas, if it's raining it's your problem, in many hotels they provide Umbrellas to go from one end to another if it rains

The hotel is new and beautiful, the rooms are clean and comfortable, the breakfast and dinner are delicious, and the staff is warm and thoughtful. The hotel is in a good location, about a ten-minute walk from the Kenya National Museum, less than half an hour by highway from the Kenyatta Airport, and it is also convenient to take a taxi to the Giraffe Conservation Center and Karen's House. We went in and out of Nairobi during our trip to Africa, and chose to stay at JW Marriott both times. Safe and comfortable. Recommended.

Anthony, a trainee at the concierge, was super friendly and helpful. Super professionalism made my stay rewarding. The breakfast was very good but the room wifi was very weak and cannot be connected. Location is great and restaurant Kilimanjaro, riverside shuttle station are within walking distance.

Booked 3 club rooms for 3 separate nights during a multi-stop tour through Kenya. The Stanley and the 1902 lounge were one of the highlights of our trip and we would definitely stay here again and specifically book the club rooms. First of all, the staff were incredible - Emilie, Collins, Benson (1902 lounge butlers), Steve (concierge) and Susan (management) deserve special recognition. They all went above and beyond to ensure our stay was amazing. The 1902 lounge is well worth the upgrade. Soft drinks and snacks during the day, and an incredible happy hour daily from 6-8 with hard drinks and hors d'oeuvres. And if your flight is later the day of checkout, you can use the lounge throughout the day. The staff were incredibly friendly, helpful and attentive. We tried all 3 restaurants during our stay - The Thorn Tree cafe provides an excellent breakfast and is good for lunch. Both the Thai Chi and Pool Deck restaurants were excellent dinner choices. If you are heading on Safari or to Mombasa you can leave the luggage you don't need with the concierge, taking only the things you need for that part of the trip. This makes traveling so much easier. The beds were comfortable and the rooms were spacious and well-appointed. As we returned to the Stanley from one of the legs of our trip, we all remarked that it felt like we were ”coming home”. Would highly recommend.

That's a wonderful hotel! From the pick up at the airport, Judy was really kind and professional. She handled us with utmost courtesy and my whole team was in great appreciation of her. She always arranged our transport in a timely fashion and together with the driver, they made our pick ups and drop offs worry-free even at very late hours. So we surely will stay at Argyle even in the future in our many forthcoming business trips. The front desk was always helpful and catered to our needs. Mariam and Kate in particular took worked fast and at ease in a cordial fashion. They provided all necessary information for my team and made us make 3 subsequent bookings during our stay, we didn't want anything less. Of course, food was great and the service there was just amazing! Jacinta and her colleagues were so nice, my team enjoyed the food and the overall presentation of the whole buffet. The variety was rich and surely who wouldn't want to just eat to their fill? Argyle is the place