Namah Nainital, A Member of Radisson Individuals R

The Customer Service was Outstanding, i was pleased with the services. They went beyond to help us to find a perfect room. I was really very impressed.. Food Quality was Awesome. I never tasted food like this Hotel. It was amazing Experience to stay there.

It was a great experience in Namah Radisson Individual Nainital... Amazing services, amazing food, familiar atmosphere and views... We are happy with staff also they are very helpful and polite... I will surely recommend to others for this property....

I am writing to formally express my disappointment with the service I received during my recent stay at Namha Hotel, Nainital. I had anticipated a relaxing and smooth experience, but unfortunately, my experience was tarnished by the lack of professionalism and poor service provided by your transportation arrangements. On 3rd November in the evening , I was scheduled to be picked up by the hotel cab at the market. However, despite waiting for 40 minutes, the driver failed to arrive on time. Throughout this period, I contacted the driver multiple times, and each time he assured me he was just 10 minutes away. After waiting for an extended period with these repeated assurances, I was informed that the driver had taken another guest, leaving me waiting without any communication or alternative arrangement. This experience left me frustrated and inconvenienced. Waiting in a new place without reliable transport and the inability to reach my hotel was both unpleasant and unprofessional. I had chosen Namha Hotel specifically for its reputed service quality, but this incident has made me question my choice. I hope that you will take this feedback seriously to ensure no other guests face such inconvenience. I expect an explanation for the driver’s actions and the steps Namha Hotel plans to implement to improve your service reliability. This situation was highly disappointing, and I hope that your team will prevent similar issues in the future. Thank you for your attention to this matter. I look forward to your response.

It was a great stay with a comfort staff . View of lake thorough room’s balcony was mesmerising . We also got to experience some live music and dance while having dinner . Totally recommended if you want to have a great stay and experience a luxury environment

Amazing Property amazing breakfast! Wonderful experience to stay there. Staff was very helpful…… Front office staff was very kind. Restaurant food was amazing………There atmosphere was great…… nice ambiance… also love there dj night wonderful..

The worst property I have ever visited, rate were too high comparison of service, room and food. The room was smelling too bad and the response from the staff was too late, deled to room move. Service staff worst first the call was not picked up by the front office and room dining and approx. it take 50 min to serve the food in room. The taste of was worst.

A warm hospitality awaits in the heart of mystique nainital. Hotel employees are welcoming and cordial always wearing a smile & a positive approach. Rooms are aesthetically maintained. Overall a stay to cherish.

Great experience with best view here Coperative staff if u r coming to Nainital thn I recommend u to visit here they have very hygiene rooms washroom aao nainital to radisson jarur aana enjoy karo yha k best view ko affordable price hai come and enjoy

This is the best hotel in Nainital, and the staff plays a huge role in making it memorable. The hotel itself is beautiful, but the exceptional service from the team truly enhances the experience. I thank Mr. Deen Dayal for his outstanding service; he cared for our entire family and went above and beyond to make us feel at home. Additionally, Bhawana Arya and Prem contributed to a warm and welcoming stay at the restaurant.💕💕💕 Loved every moment of it.