Daiwa Roynet Hotels in Naha

雨降りでも牧志駅から濡れずにすぐ着けるので、 那覇に行く時は必ず利用させていただいています。 立体駐車場にも直接行けて、 1階にはタイムズレンタカーもあります。 1階にはファミマがあり、 横断歩道を渡ればセブンもあります。 残念ながら目の前のローソンは3月いっぱいで 閉店らしいですが。 遅い時間まで営業している飲食店が周りにたくさんあり、 遅い時間の便で着いた時にも難民にならずに済みます。 ホテルは安心のロイネットクォリティ。 人生で一番宿泊しているホテルです。 次もその次もよろしくお願いします。

業務のため、ホテルの部屋で仕事をする必要がありました。満足です。椅子が前と違って、腰にやさしく、机もいい高さです。ANAの２９日のセールで急遽、とてもリーズナブルな値段で予約させていただき、ありがたく思っております。ネットが遅い時がありましたが、この時期なので、許容範囲です。部屋も使いやすい仕様です。ありがとうございました。

I work at the front desk of an overseas hotel and write on the basis of my hotel management qualification. When I went to check in around 3:00, I heard that the room was not cleaned yet because of the limited number of rooms. In the first place, the room type with a small number is usually a suite room or a room with a different number of beds, and there are not many other options when such a thing occurs, so it will be cleaned up as soon as the customer checks out. It is a well-known and global standard in the hotel industry ... I thought it was possible to understand that the room was not cleaned up was possible in the high season, and I swallowed it, but it was a pity. What made me ”worst stay” was that the man who checked in at the front desk smiled half and I'm sorry 〜. I extended the word and said it without looking at my eyes. Oh, I was surprised that I was a good age and didn't know how to apologize. Also, since the next schedule was approaching, I asked my sister how long she could check in later. I already told the person (representative) (10 minutes ago), but he was told ... Oh, what is the service? I was in my twenties. I'm laughing. I'm sorry to call the elevator to the room just before, thank you for waiting, there are amenities here ... I wondered if I would say something, When I checked in without saying anything, I noticed that person disappeared. I thought it was a way to cut off the response to people who were clearly not satisfied, and I was very surprised at the hotel and his low humanity again. The front desk job may have been frustrating because it is a position where you receive a lot of complaints from customers, but when there is clearly something wrong with the hotel side, this response is no longer the same as the same as the same job. I was sorry. You should understand that his attitude is making the situation worse and feel that you should redirect. When I went to the room, there was a strange smell from the corridor in front of the room. It was already very smelly in front of the room, and when I opened the door of the room, the smell increased. Perhaps the guest the day before was eating something with garlic, which is a common situation, but as it takes 30 minutes to clean the room, I opened the window of the room for 30 minutes and aired. Refresher If you hang it, the basics will be fixed, and when I actually do it, the smell will subside. Also, I don't know the basics here, I don't get training because it's a high season, or I don't care much about the smell of housekeeping. The next morning, our representative only checked out and contacted the front desk staff that there were still people in the room around 8:30 in the morning. , About five minutes later, housekeeping seemed upset that we were in the room by ringing the chime of the room. ”Normal” (I don't know if you know ...) will only account for this and leave it on the system, or immediately send a message to housekeeping. By the way, as an aside, the day before 3: If it's a room that wasn't cleaned up at 00, I'll definitely not come until 11:00 the next morning as a late check-out, but if it's so complicated, they can't handle it. I was saying that there was no. It was a good place to be surprised ... right. The only positive thing is that the breakfast 々 was crowded and I worked politely and politely while I was busy. The meal was delicious. The scenery was beautiful and satisfying. However, overall, I wrote many times that I was surprised to say that I was removed from the important points so cleanly. I wouldn't write a review if I knew how to apologize, but to be honest, I still saw the point that Japan cannot be where the customer service is said to be wonderful in any country overseas. No. By the way, since I am an English speaker, I wrote a review here first in English and it became an error, and then there was Chinese in the language option, so I wrote it to Tekitou to save the words I knew. Even if you get it, it will be an error, and I don't know how closed the hotel is, and I don't know that it is an important existence related to inbound & outbound. I'm sorry anyway. However, I think we were unlucky because the reviews of other people are all good. However, it may have been a bad partner because it was a qualified company.

Clean hotel, city view. There is a shopping mall nearby, the location is good. Overall, it wasn't bad. However, the front desk's response was a bit uncomfortable. I went to the front to request more towels, but the male staff asked me too much about my request , even at the end, I was able to receive towers after being kind of warned not to use it outside.. I have no reason to carry a heavy towel outside. I don't know if it's because I requested an extra tower than the number of guests in my room , but I guess asking for just an extra towel isn’t such a serious request. I understand the strict response, but also hope to consider the comfort of guests. Anyway, I was uncomfortable with this, but the rest was generally fine.